Avis des clients
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Général
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Couples
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Familles
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Affaires
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En solo
Avis
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10.0 "Excellente piscine."
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9.7 "Emplacement exceptionnel."10.0 "100%
ont aimé la proximité des commerces ." -
9.4 "Service de classe mondiale."9.3 "93% ont trouvé le
personnel très aimable ." 10.0 "100% ont jugé leservice très professionnel . " 10.0 "100% ont dit quele service de conciergerie était incroyable ." -
8.9 "Nourriture délicieuse."
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8.5 "Le petit déjeuner est bon."
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4.6 "Rapport qualité-prix sous la moyenne."
Avis
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9.5 "Emplacement exceptionnel."
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9.3 "Service de classe mondiale."9.2 "92% ont trouvé le
personnel très aimable ." -
8.0 "Les chambres sont remarquables."9.4 "94% ont trouvé la
vue belle ." 8.5 "85% étaientsatisfaits de la salle de bains ." 7.7 "77% ont dit que leschambres étaient propres ." 7.8 "78% ont dit que leslits étaient confortables ." 8.8 "88% ont trouvé leschambres spacieuses ." -
4.3 "Rapport qualité-prix sous la moyenne."
Avis
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9.8 "Emplacement exceptionnel."
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9.5 "Service de classe mondiale."
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8.2 "Les chambres sont remarquables."
Avis
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9.7 "Emplacement exceptionnel."
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9.2 "Service de classe mondiale."
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9.0 "Nourriture exceptionnelle."
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8.0 "Les chambres sont remarquables."8.1 "81% étaient
satisfaits de la salle de bains ."
Avis
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9.3 "Service de classe mondiale."
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8.0 "Les chambres sont remarquables."
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
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7.0avis de
Staff concierge where excellent Rooms noisy Parking fee No coffee in room
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8.0avis de
Location was great! The rooms are comfortable and bathrooms are very nice
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10.0avis de
Location, friendly staff, and having NoMi on property
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1.0avis de
This is one of us experience I've ever had at a hotel they double booked my room charging your upgrade fee without telling me and cancel my birthday.
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10.0avis de
This guest did not leave comments about this hotel.
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10.0avis de
It was in the heart of where we wanted to be. Beautiful hotel and the staff was great and very accommodating.
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10.0avis de
Beautiful hotel, friendly professional staff. Was asked if we'd like to upgrade for a small fee and was pleasantly surprised with a corner room with an excellent view of Chicago. Expensive valet parking. Probably not the hotels fault. Seems to be a Chicago problem. Although expensive, it was very quick and simple so we chose to pay the price.
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10.0avis de
One of best five star hotels I've ever stayed at in Chicago. Amazing cust service, comfortable beds, huge room and bathroom No view in the room
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10.0avis de
Hotel was quiet, we were able to check in early (which we didn't anticipate), and it was a fantastic location to the Mag Mile.
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10.0avis de
Very modern and classy.
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7.0avis de
The bathroom and location
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1.0avis de
First room was just under a ballroom (noisy). Second room was also noisy from HVAC. Staff was not helpful; opted to leave hotel mid-stay. Terrible.
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10.0avis de
Service No
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10.0avis de
The lobby and fitness center were both great. Desk chair was not comfortable for working on a laptop.
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6.0avis de
Location This is not a five-star hotel!
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6.0avis de
This guest did not leave comments about this hotel.
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5.0avis de
Location This is not a 5 star hotel in my opinion. Lacking in quite a few too many areas. Lights in the room never worked, spa facilities were medicore at best, in room amenities were sparse. I expect more out of a 5 star.
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1.0avis de
Lack of security; get assaulted in the room!Cash and watch stolen
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1.0avis de
This guest did not leave comments about this hotel.
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5.0avis de
Great view! Hotel clean. The bellman was very friendly and helpful. Location great; across street from Water Tower. I was able to get a double bed room. Unfriendly front desk staff. Told them we were celebrating daughter's birthday. They didn't acknowledge the event at all. Dark room. Room very small. Hair fibers on bed. You can hear blaring ambulances all night. Wifi bad; intermittent signal.
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7.0avis de
The mattress needs to be replaced. it sags on both sides.
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7.0avis de
Great location, nice amenities Hotel is bland, lacks soul. Rooms much smaller than other 5 star hotels in chicago. Awful view. Small shower.
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1.0avis de
Location This is NOT a five star hotel. I cannot believe this hotel receives the same star rating as the Four Seasons or the Trump. On its best day, this hotel should only be rated at the four star level. The hotel smelled badly, was not clean, horrible decor
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6.0avis de
Nice hotel, clean Coffee pot didn't work, noisy, pillows were too big, faucet on tub wasn't working properly.
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6.0avis de
location is excellent Staff were friendly toilet floor was not clean. lobby was not 5 star level. rather spartan lobby.
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6.0avis de
Bathroom mosqueto net for window was broken
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7.0avis de
Location If you were not dressed in high end clothes, the staff ignored you.
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10.0avis de
The hotel is beautiful, the service was excellent, the room huge and very nice, the food wonderful!!!
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10.0avis de
We really enjoyed our stay. We had great service and our room was perfect. The rooms are very clean and the beds are comfortable. The location of the hotel was great it was within walking distance of shopping,great places to eat and Navy Piar.
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8.0avis de
Location was great! The rooms are comfortable and bathrooms are very nice
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10.0avis de
Location, friendly staff, and having NoMi on property
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10.0avis de
This guest did not leave comments about this hotel.
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10.0avis de
It was in the heart of where we wanted to be. Beautiful hotel and the staff was great and very accommodating.
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10.0avis de
Beautiful hotel, friendly professional staff. Was asked if we'd like to upgrade for a small fee and was pleasantly surprised with a corner room with an excellent view of Chicago. Expensive valet parking. Probably not the hotels fault. Seems to be a Chicago problem. Although expensive, it was very quick and simple so we chose to pay the price.
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10.0avis de
One of best five star hotels I've ever stayed at in Chicago. Amazing cust service, comfortable beds, huge room and bathroom No view in the room
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10.0avis de
Hotel was quiet, we were able to check in early (which we didn't anticipate), and it was a fantastic location to the Mag Mile.
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10.0avis de
Very modern and classy.
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10.0avis de
Service No
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10.0avis de
The lobby and fitness center were both great. Desk chair was not comfortable for working on a laptop.
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10.0avis de
The hotel is beautiful, the service was excellent, the room huge and very nice, the food wonderful!!!
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10.0avis de
We really enjoyed our stay. We had great service and our room was perfect. The rooms are very clean and the beds are comfortable. The location of the hotel was great it was within walking distance of shopping,great places to eat and Navy Piar.
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7.0avis de
Staff concierge where excellent Rooms noisy Parking fee No coffee in room
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7.0avis de
The bathroom and location
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7.0avis de
The mattress needs to be replaced. it sags on both sides.
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7.0avis de
Great location, nice amenities Hotel is bland, lacks soul. Rooms much smaller than other 5 star hotels in chicago. Awful view. Small shower.
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7.0avis de
Location If you were not dressed in high end clothes, the staff ignored you.
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1.0avis de
This is one of us experience I've ever had at a hotel they double booked my room charging your upgrade fee without telling me and cancel my birthday.
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1.0avis de
First room was just under a ballroom (noisy). Second room was also noisy from HVAC. Staff was not helpful; opted to leave hotel mid-stay. Terrible.
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6.0avis de
Location This is not a five-star hotel!
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6.0avis de
This guest did not leave comments about this hotel.
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5.0avis de
Location This is not a 5 star hotel in my opinion. Lacking in quite a few too many areas. Lights in the room never worked, spa facilities were medicore at best, in room amenities were sparse. I expect more out of a 5 star.
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1.0avis de
Lack of security; get assaulted in the room!Cash and watch stolen
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1.0avis de
This guest did not leave comments about this hotel.
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5.0avis de
Great view! Hotel clean. The bellman was very friendly and helpful. Location great; across street from Water Tower. I was able to get a double bed room. Unfriendly front desk staff. Told them we were celebrating daughter's birthday. They didn't acknowledge the event at all. Dark room. Room very small. Hair fibers on bed. You can hear blaring ambulances all night. Wifi bad; intermittent signal.
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1.0avis de
Location This is NOT a five star hotel. I cannot believe this hotel receives the same star rating as the Four Seasons or the Trump. On its best day, this hotel should only be rated at the four star level. The hotel smelled badly, was not clean, horrible decor
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6.0avis de
Nice hotel, clean Coffee pot didn't work, noisy, pillows were too big, faucet on tub wasn't working properly.
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6.0avis de
location is excellent Staff were friendly toilet floor was not clean. lobby was not 5 star level. rather spartan lobby.
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6.0avis de
Bathroom mosqueto net for window was broken
