The Whitehall Hotel

Personnel sympathique et courtois

Le ventilateur soufflait de l'air sur mon visage chaque fois que le système de chauffage, ventilation et climatisation s'allumait alors que j'essayais de dormir.

très bien situé

Lit super confortable, emplacement génial. L'hôtel est à quelques pas du magnifique Mile et à quelques pas du lac.

Petit lobby et ascenseurs, la chambre avait besoin de quelques petites réparations d'usure.

la localisation à deux pas du Hancock Center, le confort de la chambre, le tarif intéressant (bien plus bas que le tarif habituel de cet hôtel apparement)

souci de chadière pendant une partie de notre séjour: cela peut arriver mais nous n'avons pas été prévenus et aucune explication n'a été donnée jusqu'à ce que j'appelle la réception après une journée et des douches glacées peu agréables! (Heureusement le problème a été résolu avant la fin du séjour)

L'accueil et la discrétion du personnel et la literie

Très bien situé près des sites et des boutiques. Confortable et de bon goût.

The room was clean, though very dark, and the bed was comfortable. As others have pointed out, it is within walking distance of most downtown shopping areas and about half an hour from the Magnificent Mile.

The front desk staff were clipped and curt, which was unexpected, and made for a chilly welcome to the Windy City. As mentioned, the room was darker than expected, and the two outlets for charging equipment were located along the far wall, underneath the desk, which had a drawer that would not close. This drawer's corners caused several near-accidents, unsurprisingly. The bathroom was clean and pleasantly designed, but very small. We were dissatisfied with the room service and front desk experience. When we ordered breakfast, we expected more than a few eggs on an English muffin, and we received two small scones, rather than our order of a scone and a croissant. When this was mentioned at checkout, I was told that a manager would give me a call, which never happened.

This hotel was in a great location for shopping! I took a long weekend trip by myself and the hotel staff was sooo helpful and provided much information to make my trip most enjoyable! The rooms are older but very clean and comfy!

I always enjoy the Whitehall. The new Asian restaurant is a plus! The location is perfect for my needs.