The Whitehall Hotel

Propre, le lit était horrible

L'hôtel était propre, le personnel sympa

Pour ce qu'ils annoncent un second lit dans les hôtels, quant au lit, c'était horrible.

Il faisait très froid dans le lobby ... Un seul ascenseur

Bien situé

Un seul ascenseur. ... J'ai attendu une éternité, et quand il est arrivé, il était plein!

Bon rapport qualité/prix

Les chambres sont suffisamment grandes et réception très serviable. Très bien situé

Quelques petits travaux ralentissaient les ascenseurs, ce n'est pas temporaire

Au coeur du Magnificent Mile

L'emplacement, l'emplacement, l'emplacement. La propreté.

Le personnel, ils ont besoin d'en savoir plus sur le service clients.

The room was clean, though very dark, and the bed was comfortable. As others have pointed out, it is within walking distance of most downtown shopping areas and about half an hour from the Magnificent Mile.

The front desk staff were clipped and curt, which was unexpected, and made for a chilly welcome to the Windy City. As mentioned, the room was darker than expected, and the two outlets for charging equipment were located along the far wall, underneath the desk, which had a drawer that would not close. This drawer's corners caused several near-accidents, unsurprisingly. The bathroom was clean and pleasantly designed, but very small. We were dissatisfied with the room service and front desk experience. When we ordered breakfast, we expected more than a few eggs on an English muffin, and we received two small scones, rather than our order of a scone and a croissant. When this was mentioned at checkout, I was told that a manager would give me a call, which never happened.

Friendly and courteous staff

The vent was blowing air at my face every time the hvac kicked in while I was trying to sleep.

great location

Super comfy bed, awesome location. Hotel is steps from the magnificent mile and a short walk to the lake.

Small lobby and elevators, room was in need of some small wear and tear repairs.