Trump International Hotel & Tower Chicago

Points positifs : Everything. Zero complaints

Points négatifs : Service was boardline TOO GOOD if that is such a thing

Beautiful room and professional staff.

Points positifs : Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.

Top notch service, top notch luxury

Points positifs : Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!

Points négatifs : The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.

Excellent hotel

Points positifs : Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc

Points positifs : This is a great hotel the atmosphere that employees everyone was great there

Points positifs : great accomodations and service