Sheraton Dallas Hotel

Points négatifs : No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.

Points positifs : Staff was friendly

Points négatifs : One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.

Just NO

Points positifs : Rooms were nice and clean.

Points négatifs : 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.

Worst Hotel Stay Ever

Points positifs : Nothing.

Points négatifs : Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever

Points positifs : Staff was helpful with directions. Rooms were clean and nice.

Points négatifs : No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.

Great common areas, room was like a dirty cheap mo

Points positifs : The common areas were beautiful and staff was extremely helpful and pleasant.

Points négatifs : Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.