Avis des clients
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Général
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Couples
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Familles
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Affaires
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En solo
Avis
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9.4 "Excellentes installations de bien-être et sportives."9.8 "
Espace fitness de premier ordre selon 98%." -
8.5 "Service remarquable."9.4 "94% ont trouvé le
personnel très aimable ." 7.2 "72% ont trouvé lepersonnel à la réception très bien ." 7.2 "72% ont jugé leservice très professionnel . " 7.1 "Établissement remarquablement tenu selon 71%." 9.2 "92% ont dit quele service de conciergerie était incroyable ." 7.6 "76% ont trouvé leservice de restauration comme étant l'un de meilleurs . " 7.4 "74% ont étésatisfaits du room-service ." 10.0 "100% ont dit quele personnel de loisirs était très bien ." -
8.4 "Très bel emplacement."9.6 "96%
ont aimé la proximité des sites touristiques ." 10.0 "100%ont apprécié les restaurants et bars alentours ." 8.2 "Facilement accessible en voiture selon 82%." 10.0 "Centre-ville facile d'accès disent 100%." 10.0 "100% ont trouvé qu'il étaitfacile de se rendre à la gare ." 10.0 "Proche des transports en commun selon 100%." -
7.3 "Bonne propreté."7.0 "70% ont dit que les
chambres étaient propres ." 8.5 "85% ont trouvéque c'était propre ." -
7.0 "Belles chambres."5.3 "Seulement 53% ont trouvé le
mobilier fonctionnel . " -
6.3 "Nourriture moyenne."
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5.5 "Le petit déjeuner est médiocre."
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4.7 "Rapport qualité-prix sous la moyenne."3.9 "61% ont trouvé le
petit-déjeuner trop cher ." 2.9 "Leprix était trop élevé pour 71%." -
4.1 "Internet n'est pas terrible."3.1 "69% ont dit que
le WiFi était de mauvaise qualité ."
Avis
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9.5 "Excellentes installations de bien-être et sportives."9.8 "
Espace fitness de premier ordre selon 98%." -
8.4 "Très bel emplacement."
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7.9 "Service de bonne qualité."9.2 "92% ont trouvé le
personnel très aimable ." 7.4 "74% ont trouvé lepersonnel à la réception très bien ." -
7.1 "Confort élevé."8.2 "82% ont dit que les
lits étaient confortables ." 7.1 "71% ont trouvé leschambres spacieuses ." -
7.0 "Bonne piscine."
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6.2 "Les chambres sont correctes."6.6 "Seulement 66% ont dit que les
chambres étaient suffisamment propres ." -
5.9 "Nourriture moyenne."
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5.6 "Le petit déjeuner est médiocre."
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4.7 "Rapport qualité-prix sous la moyenne."4.9 "51% ont jugé le
prix excessif ." -
4.0 "Internet n'est pas terrible."3.0 "70% ont dit que
le WiFi était de mauvaise qualité ." 4.9 "51% ont jugé leprix excessif ."
Avis
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9.5 "Excellentes installations de bien-être et sportives."
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8.3 "Très bel emplacement."
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8.1 "Service remarquable."9.5 "95% ont trouvé le
personnel très aimable ." -
7.2 "Bonne propreté."7.1 "71% ont dit que les
chambres étaient propres ." 8.5 "85% ont trouvéque c'était propre ." -
7.0 "Confort élevé."8.2 "82% ont dit que les
lits étaient confortables ." 7.2 "72% ont trouvé leschambres spacieuses ." -
7.0 "Bonne piscine."
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6.8 "Les chambres sont correctes."5.1 "51% ont trouvé le
minibar correct ." -
5.7 "Nourriture moyenne."
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4.6 "Rapport qualité-prix sous la moyenne."
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4.1 "Internet n'est pas terrible."
Avis
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9.5 "Excellentes installations de bien-être et sportives."9.8 "
Espace fitness de premier ordre selon 98%." -
8.4 "Service remarquable."
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8.2 "Très bel emplacement."
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6.8 "Installations moyennes."6.7 "67% ont trouvé que le
bâtiment était acceptable ." -
6.4 "Propreté moyenne."6.1 "Seulement 61% ont dit que les
chambres étaient suffisamment propres ." -
6.0 "Nourriture moyenne."
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5.7 "Le petit déjeuner est médiocre."
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5.7 "L'ambiance était correcte."
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5.7 "Les chambres sont correctes."6.1 "Seulement 61% ont dit que les
chambres étaient suffisamment propres ." -
4.8 "Rapport qualité-prix sous la moyenne."
Avis
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8.7 "Très bel emplacement."
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8.3 "Service remarquable."
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7.1 "Bonne propreté."
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7.1 "Confort élevé."8.3 "83% ont dit que les
lits étaient confortables ." -
6.4 "Installations moyennes."6.3 "63% ont trouvé que le
bâtiment était acceptable ." -
6.3 "Les chambres sont correctes."6.9 "Seulement 69% ont dit que les
chambres étaient suffisamment propres ." -
5.5 "L'ambiance était correcte."
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4.5 "Rapport qualité-prix sous la moyenne."
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4.0 "Internet n'est pas terrible."3.0 "70% ont dit que
le WiFi était de mauvaise qualité ."
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
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9.7avis de
Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi. Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
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5.4avis de
Staff was friendly One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
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2.0avis de
Rooms were nice and clean. 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
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2.0avis de
Nothing. Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
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6.2avis de
Staff was helpful with directions. Rooms were clean and nice. No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
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10.0avis de
The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
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6.0avis de
The common areas were beautiful and staff was extremely helpful and pleasant. Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
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3.4avis de
............. Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
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5.4avis de
Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
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9.6avis de
Loved the pillows and how big and beatiful it was! The staff were very friendly also I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
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9.7avis de
Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi. Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
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10.0avis de
The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
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9.6avis de
Loved the pillows and how big and beatiful it was! The staff were very friendly also I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
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5.4avis de
Staff was friendly One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
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2.0avis de
Rooms were nice and clean. 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
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2.0avis de
Nothing. Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
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6.2avis de
Staff was helpful with directions. Rooms were clean and nice. No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
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6.0avis de
The common areas were beautiful and staff was extremely helpful and pleasant. Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
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3.4avis de
............. Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
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5.4avis de
Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
