The Westin Galleria Dallas

Points positifs : Clean, great location, comfortable bed and big room.

Points négatifs : No free wifi:(

Points positifs : The staff was excellent....

Pros and Cons

Points positifs : Very good experience

Points négatifs : You need more people at front and do not charge for Wi-Fi

Great location

Points positifs : The location is great. It's a beautiful hotel with well appointed rooms and great customer service. The have a free shuttle. It's steps from the Galleria which is full of great shopping and restaurants. It has two restaurants - an upscale seafood restaurant and a mid-range bistro on the second floor. They do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than the standard hotel fare. You can also take your drinks up to your room if you order from the 2nd floor restaurant.

Points négatifs : The parking is a pain (as many others have mentioned) but if you don't mind a bit of walking then there is plenty of free parking in the parking garage and we never felt unsafe even when come back late from a dinner. The pool was a bit underwhelming with no cabanas or umbrellas for shade and no attempt to make it look like a retreat (I.e. Greenery or decor - just a walled concrete box). This was such a surprise as we've stayed at other Westin properties that had lovely pools.

Points positifs : size and quality of room

Kids & life loved amenities

Points positifs : Mall had American Girl, restaurants, ice skating and more. My kids are asking if we can stay here again.

Points négatifs : Construction in the parking lot