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It was in walking distance to the boardwalk at the Destin Harbor.
The only thing to like about this place is the location and that there is a Waffle House in the parking lot. When we first got to the hotel, we could tell that it was going to be dirty. The parking lot is a wreck and suffers from no upkeep. The lobby had a very musty, awkward smell to it and is very confused in terms of decor. The only thing worth looking at were the fish on the walls. Check in didn't take much time at all and the lady at the desk was friendly. When we got to our room, (214) it as well had a musty wet smell to it that was covered up by the smell of Lysol. The floor had huge stains everywhere, there was thick dust everywhere specifically on the headboards, there were small roaches in the tub, and to top it off, the maintenance man was not finished in our room (even though we were told it was ready). He had to run an extension chord to the lamp next to the door from the 1 outlet between the beds just so that lamp would work. There were no available outlets in the room... We couldn't plug in our phones next to the bed because the 1 outlet had lamps plugged into it. Wouldn't have been a problem if there was at least 1 light on the ceiling, but there wasn't. The bed was absolute hell. I woke up feeling worse than i ever have in years. The pillows were flat and had no support unless you used 3. Yes, 3. The bathroom towels were really small and very rough... The next day, the safe in the room (that we were NOT using) randomly started beeping over and over. We hadn't touched it or even looked at it untill this started happening. Finally we had enough and called the front desk. They sent someone up 20 minutes later and fixed the problem. No apology was given... Needless to say, we will never stay at this hotel again.
For the value in fall you can't beat it. It was within walking distance to restuarants and the Harbor Walk shopping. It is across the street from the Harbor. There are all kinds of way side parks to go to the beach. The beds have been updated and are super comfy. A little older facility but still nice for the vaiue. In fall it was only 60.00.
Only thing we liked was location. Dirty, dirty, dirty! We didn't like the fact that we had to wear shoes inside. Even after a shower, as soon as we walked on carpet our feet turned BLACK. The light above sink kept going out and there weren't enough outlets to turn on lamp that was in room. There were too many appliances plugged into an attached plug in outlet. We came back from beach and maintenance was airing out our room. They said we left coffee pot on and it burned the outlet, wires, microwave, fridge. When we told them we made sure twice it was turned off ( I'm OCD about these things) it was our word against theirs. They didn't bother telling us that we were being charged 236.00 until we checked out. The comforter was filthy, tub and floors filthy. Also, the wifi only worked about 10% of the time.
Cheap Ants in the room
price was good
location, convenient to good restaurants and nightlife. WiFi connection hotel needs to improve on landscaping and upgrade the rooms
Swimming pool, soft bed there was no outside picture of the hotel on the website and I felt a little deceived about where I was going to stay. The exterior of the building reminded me of one of those sleazy hotel and there was a guy hanging out his door nude trying to speak to the children.
Now my review is based on knowing this is an older Hotel and staying here several years ago. I'm not sure how long ago but they remodeled the Harbor side rooms with hard wood floors, the beds were surprisingly very comfortable, and a nice touch to an older hotel. We stayed here mainly for the Harbor view of the New Years Eve fire works. It's in the western part of Destin. Staff was very friendly!
I loved the location on the harbor. It was very peaceful and the balcony let in plenty of afternoon sun if you didn't want to go down to the pool or small beach area. The continental breakfast was nice and though it didn't have any hot options, it had a good selection: hard boiled eggs, yogurt, Jimmy Dean sausage biscuit, muffins, cereal, etc. The staff was very nice. The beds were comfy. It was also a great location to walk to various restaurants in the area. The bathroom was very small and had some mildew spots at the ceiling. We also had a problem with our toilet running consistently which didn't make for as restful sleep as we could have had. The pool and beach area were quite small but seemed mostly sufficient for the size of the hotel.
This hotel was awesome!!! Staffing made it even greater, they took such good care of us while staying for our honeymoon. Will we visit again, of course! They even gave us postcards to mail to our parents & guest - outstanding! Breakfast was good, just add real breakfast meat.
The view and location was great. Very run down facility. Stains on ceiling, smelled musty and was very dirty overall. Found 2 cockroaches in the tub one morning, linens smelled sour, no liner for ice bucket, no plugs for tub or sink, security chain on door was ripped off, and cracks around door were so large (specifically under the door) that I had to roll a towel up to block the hallway light from coming into room at night. Not worth the money I paid. Very disappointing.
I've stayed at this hotel at least 5 other times in the past. The location is great and the hotel facilities are good. Great waterfront pool. A nice continental breakfast is available and includes the Sunday paper. Hopefully, it was just our room but the toilet never worked properly and the A/C broke down the second day (stayed 4 nights) and someone fixed it but it broke down again in the middle of the third night...hot September night. We had to "negotiate" a new room with the front desk and they gave us a waterfront room (ours was city view) which regardless of the view was totally upgraded unlike our city view room. The cost was not that different. I don't think the customer service was all that great either. I like the hotel and might stay again but only if I can afford a water view room. Ours water old and distressed but still not a cheap stay.
location could walk everywhere on the harbor Had to leave and pick up daughter at airport . Sea Food Fest. visitors had taken over parking lot and we had to park one half mile and walk to INN with baggage and back to get car in moring
Great view of the bay! It's walking distance to all the restaurants and bars. You can wake up, go to your balcony and watch boats leave the harbour. Staff was great. The building is from the 50's. It's not in bad shape cause it's been remodeled to fit in but if you are looking for super schnazzy, this might not be for you.
Good location that's convenient to numerous points of interest in Destin. Enjoyed the option of the pool or the private beach that was on the harbor. I appreciate the fact parking was available without issue despite the fact the hotel was sold out. An older property that definitely shows its age. Bathroom area was cozy with older fixtures. Furniture was worn to the point that it should have been replaced. Beds had some mileage on them. Despite the convenient location, I'm not sure I would stay here again unless the price was more reflective of the age and size of the rooms?
Excellent stay. Staff was wonderful. Will definitely go back.
Nothing at all, needs updating!everything Everything...
Location was great. We were in walking distance to the boardwalk. We brought a kayak and paddle board and put in at the hotel and paddled around the harbor. The staff was very friendly. They have done some renovations to make the room and property more modern. Enjoyed the balcony overlooking water. It's an older property and while they have done some updating, it's still has a way to go. The bathroom tub and commode were old making it feel dirty even though it wasn't and it was very small. It was fine for one or two nights but I probably wouldn't want to stay there longer. The breakfast was ok. It was cereal, muffins, yogurt, choice of breads and pastries and instant oatmeal. Wasn't great but wasn't terrible either. I would stay again.
The desk staff was friendly in all cases but one but he seems less interested in us as customers. Then on the other hand one young man was great and very cooperative. The bathroom facilities in the rooms were very confining for two people. Great place to just relax and nice location. The bathroom was tiny.. Traffic was hard to safely exist at times. The facility is older but well kept. The continental breakfast was lacking. The facility was great but breakfast was a bust.
good facility, staff, full breakfast, wifi, A/C.
It was really nice. It was recently remodeled. It should have a higher star rating. Hot Breakfast was good every morning. The room was nice and the beds were comfortable. Nice clean hotel for a very reasonable rate. It's in a good location in Destin. Nothing. It exceeded our expectations.
Great Hot Breakfast but go early or expect to wait for waffles. Close to beach, shopping, and other activities. Very Clean. Nice Staff.
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This guest did not leave comments about this hotel.
It was clean and the staff was friendly and helpful and most everything was as expected from the website. The breakfast was ok on the first day. The second day was a Friday and the staff a bit of trouble keeping everything stocked.
This guest did not leave comments about this hotel.
Convenient location to shopping and the beach. The two room suite is a nice option and made our stay very comfortable (although both rooms were very small). I felt somewhat misled by the website photos- our two room suite did not include a sofa or chairs although the photos online do show these in the room. The room was much smaller than I understood from the website.
Wow, right next to Whole Foods and a great mall!! The only thing I didn't like about this hotel was that they don't give you a bedspread. Just a sheet and blanket. I had to turn the heat up to keep warm at night.
The breakfast was amazing. Room was comfortable. Staff put forth 115 percent. The cleaning was par. The handle to bedside table sticky
The lighting in the bathroom was amazing! The check in lady super nice and helpful. Breakfast was good. Hotel is located very close to the beach, shopping, restaurants. Maintenance very quick and very nice. Check out lady just looked at me. No: can I help you? How was your stay? Please come again, nothing. She didn't even say thank you. Hotel backs up to the woods. Design flaw in the bathroom: door hits toilet.
The location! The bed linen on one of the beds had hair and other things as if they hadn't been changed.
The complementary breakfast, the exquisite atrium, and proximity to beach were the best points of this hotel. The bed in the bedroom was too high. The hideabed was too hard.
everything was awesome. i would definately stay here again. the suite was great and homelike. the breakfast was awesome as well. i would definately recommend embassy suites to everyone.
The hotel was very clean and comfortable. Convenient to shopping and restaurants. Beach access was nice. Hotel staff was very friendly and helpful.
Free Buffet...close to beach
It was nice that they have " happy hours" included. The water is very close and convenient. Overall very nice experience.
Great pool, real close to the beach. Studio suites are good size for a family of 5. Breakfast was ok, the waffles are good, the other "hot" stuff was kind of yuck. Great hotel.
The room was big, clean, comfortable, and had a decent view. The phones were busy for over a day as we tried to call to confirm because we had to change dates. When I called the Hilton corporate offices they had horrible customer support and acted like they didn't card and couldn't do anything to help me. When I got to the hotel the lady behind the desk was friendly and apologized and said that corporate had been informed, and confirmed our room. Even offered is free breakfast for our troubles.
Staff was friendly, the room was perfext for our needs, and we rested beautifully. We had no complaints.
Our son gave us a trip to Destin for our Anniversary, so he booked the hotel. When we arrived, and saw the hotel, staff, room, we and our son were happy he booked this place. Clean, clean, clean. I want clean and neat. Our room was cleaned, bed, and linen. Even the kitchen was cleaned. I was just happy with everything. Then to top off the breakfast, and the 6-7:30 pm just put it over the top. Breakfast was breakfast, not just a sweet roll and juice. You actually had wholesome food, and was full. I will always recommend Residence Inn to family and friends. My hat is off to you all. I'm cool nature and the only thing was that the hallways were so cold, but other than that, nothing.
Staff was friendly. Rooms was clean.Breakfast was better than expected.
Location out of the main stream but still close to everything..the staff was super..the room was comfortable and clean...nice soft bed king size..great pool and hot tub area
Hotel convenient to fields, shopping, restaurants and the beach. Loved indoor and outdoor pool options. The hot breakfast was extensive and every staff member greeted us kindly.
Good treadmills and a good breakfast. Comfortable rooms and HDTV service. None.
I love the location of the hotel. Right across the street from Henderson Beach. The staff was nice and the room was clean. The staff is a bit stingy with the towels. While the free breakfast was appreciated, there was no where to sit.
Il est bien situé, à 5 minutes en voiture de la plage. Belle chambre et un bon petit déjeuner. Bon rapport qualité prix Les lits sont très durs. Pour quelques nuits c'est correct mais ça n'était pas très confortable. Peut-être peut-être d'autres chambres étaient mieux, que nous n'avons eu chance ce jour-là. Dans l'ensemble, c'était un bon hôtel, pas cher.
the location was great for us... full breakfast was great... staff was friendly the best wasn't as nice as other Hampton Inns we've stayed in
The hotel is in front of shoppin center They clean until 12:00 AM
The hotel was conveniently located for site-seeing and restaurants. Although they were undergoing renovations, the hotel was clean and debris was minimal. The temperature of the room was difficult to control; the beds were comfortable, but became hot during the night, even without covers.
It was in Destin and the only place available for the dates we needed. The staff was very nice and helpful. The front desk clerk tried to solve each issue but it wasn't possible. Walking distance to Pizza Hut, Chick Fil A, Waffle House & Big Kahunas Not worth $---for 2 nights! Blood stains on the bedspread, broken refrigerator and coffee pot in the room, carpet was very old, dirty, and worn, broken ice maker, the pool had very cloudy water. The public beach was not within walking distance.
The price was fair and they refunded when we decided to leave a day early. The biscuits at the free breakfast were very hard and tasted old.
Location Homeless people in the parking lot, it seemed like suspicions, people in out of a room, drugs possibly. Rooms, espcially bathrooms need updating, baths have mold!
far exceed expectations. perfect location for us. i will be back. way better than the star rating it has.
Roaches! Roaches! Roaches! Dirty pool, and still have not received my deposit. Corporate will be called.
Staff was incredibly friendly and helpful and the location was great. Rooms were a little loud. Could hear everything outside.
Price Not enough parking
This guest did not leave comments about this hotel.
Great location and pricing
Location. Swimming pool was small and smelled too much like chlorine.
location Don't mind older/established facilities but need to maintain. Need to replace old/damaged/worn out items.
The resort style making restaurants and shops close by. Not close to the beach at all. Also if you book online you will pay a $50 resort fee.
If you played golf or like bike walking trails it was ok. Out amenities appeared well kept up and nice. Overpriced, run down rooms in the Grand Complex, room was not cleaned well, carpet was nasty. Just very old and worn out. Value would be a less than $100 room. Pictures are deceiving on all sites, makes you think you will be on the beach. Was charged ADDT'L $35 upon arrival for resort fees not disclosed. All guest ice, etc. on main floor hidden door you have to ask to find. Desk clerk listening to music on earbuds so never answered phone while I sat on hold for 10 min then had to wonder down to find the ice. DON'T book here if you are looking for a nice weekend or vacation spot as you will be disappointed and overcharged.