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Superbe chambre et le lobby Situé au centre de la ville Personnel courtois Service de navette Le valet parking est cher Le mini bar était très cher
Le caractère unique et la taille des chambres. L'air conditionné soufflait seulement dans le salon et non dans la chambre. Il faisait un peu trop chaud pour dormir.
Le personnel était très aimable et arrangeant La chambre était très bruyante. On entendait clairement les bruits en provenance du couloir, de la chambre voisine et de l'extérieur de l'hôtel.
Le personnel était très sympathique et ils ont fait de leur mieux pour répondre au mieux à mes besoins. C'est très bien situé et très agréable !
Pas de service de chambres 24 h/24
Le petit déjeuner continental. J'espérais avoir des oeufs, et simplement une plat de nourriture.
J'ai tout aimé. Le chauffeur de la navette était marrant. Tout le monde était très gentil et arrangeant. J'y retournerai, c'est sûr.
Notre chambre était immense. Petit-déjeuner continental était des céréales.
Il faut installer un port USB dans la chambre. La plupart des chambres où j'ai séjourné en dispose. C'est très pratique pour recharger votre téléphone
The valet guys were super polite and awesome, asked me how my stay was and everything. Never brought us toilet paper, towels, or pillows. Had to call them 3 times if I needed anything because they would just never show up. Front desk lady was so rude, didn't even take my complaints into consideration. I come to Detriot every weekend for work and last week I stayed at a $60 a night hotel that had WAY BETTER service than this $200 a night hotel! Don't waste your money! I wish I could get mine back after how these people treated us! OH I shouldn't forget that on our last day when we called the luggage cart up the lady made my 9 month pregnant friend roll it down and put the luggage in the car without helping her at all! I will NEVER come back here!
The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice. $15 to park next door at a lot that advertises $10 rates.
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area. Having to pay 30 dollars a night to park.
The bathroom setup.
We were blown away by the customer service and room for the price. This is worlds beyond Greektown Casino Hotel. We will stay here again. The valet was a little expensive at $27/day.
Comfortable rooms and friendly staff. Shower tile could've used a bit more attention from housekeeping.
Staff. In-room service order wasn't quite accurate when delivered.
I didn't get an opportunity to experience anything good. Despite having two prepaid rooms, my reservation was not held, and we were sent to a local bed and breakfast, that was not in close proximity to my business, nor was it the same quality as the courtyard.
Friendly staff, clean and great location..like the people mk over access and the warm tunnel to the ren cen in the freezing cold Parking price a little pricey
Good location with People Mover station on site and a lil bodega in same building open til 2am. Front desk staff was nice. Our AC didn't work and others worked poorly. I had to go buy fans to sleep. I was told a couple times an engineer would come up. They never did or if they did didn't leave a note. At 730 am our room was 81 degrees, which was warmer than outside. I ordered a sandwich from room service and they refused to give me a side of the mayo they use on their BLT for my fries even though I was happy to pay for it. Then they forgot the permissible ranch lol. Such a joke. Thumbs down.
The AC wasn't working throughtout the day, so it did get a bit hot. However, everything else was grand.
Staff was friendly, everything seemed clean. Comfortable beds, window opened slightly for some fresh air. Water pressure was excellent. Valet was blocking the entire entrance with cars upon arrival so we had to circle the block searching for a parking garage that wasn't just monthly. Saw a bed bug, hoping nothing else comes of that.
The beds are comfortable. The rooms are clean and like new. They have security for the elevators after a certain time. The recreational room is phenomenal with a full weight and cardio area, lots of rooftop balconies. Staff is very nice and attentive. I would come here again even though they nickel and dime you for everything. Being a hotel attached to the people mover is great for getting around downtown too. Saved a ton of money on cab fees! Everything has an additional charge, no continental breakfast, which is fine but they also charge 14.95 for not a very great buffet. Hotel service is great They charge for valet and do not explain at check in they are putting a 100 dollar hold on your card, they say it falls off after making sure there are no incidentals or any additional charges. They failed to mention you're paying for valet which most hotels I have been to don't charge. I feel as if I could've stayed at greektown or antheum, as usual not have so many extras to pay for.
Amazing location No parking. Had to pay $30 for valet
Great location downtown. Historic building gives a special feel and decor celebrates its past. Peeling paint and creepy, dimly lit hallways.
The Aloft is a great hotel. Rooms are nice, although a bit dark and could use more lighting. Staff was extremely helpful and answered all questions. The bartenders at the WXYZ bar were great. The hotel needs a restaurant or small place to eat. For being a wonderful downtown hotel, it is nice to get something to tag at the hotel.
Valet, close to Joe Lewis, great restaurant attached to hotel. They even had a shuttle to take us to the hockey game. I would definitely stay here again.
Overall, the hotel provided a good stay for the evening. My wife and I were in town for a show at joe Lewis and we could pick up the people mover in a few blocks. They also included a free breakfast which was okay. Beware, parking was $27- which included in the price online.
Breakfast. Staff. Location. Secure parking in close proximity for 20 bucks a night. Air con did not work good enough.
Would Recommend. Good location. Free shuttle within a 3 mile radius very convenient and a great bargain. Good breakfast included also.
Room was on back side of noisy elevator. Heard it all night long. Rooms were not ready at 6:00 at night. Checked in at 7:30pm. They did however give us a free night stay.
Breakfast was good A/c didn't work well and front desk personal where lacking customer service skills
la situation proche de down town et l'ambiance des lieux le personnel notemment au petit déjeuner où il a fallu réclamer plusieurs fois pour qu'ils remplissent les panières vides...et lorsque l'on est arrivés sur le parking, nous avons cru nous être trompés d'endroit ..il y avait des gens bizarres sur le parking et qui ne correspondait pas au type d'hôtel et au prix...
L'ambiance de cet endroit nous fais plonger dans les années 1900. La luminosité est feutrée avec des lampes en pate de verre en guise d'eclairage indirect. Les 5 maisons alignées dans un rue chic et verdoyante, des arbres aux couleurs de l'automne dans lequel s'ébattent des ecureuils. le quartier est très calme la nuit. Le matin, votre petit dejeuner vous attend dans la salle à manger et vous pouvez prendre tranquillement votre café et lire votre journal au coin de la cheminée. le taxi de l'hôtel est à votre disposition aussi souvent que nécessaire.Steeves le majordome stylé se fera un plaisir de vous faire decouvrir Detroit, les rives du Canada, la rue des restaurants. Il vous emmenera dejeuner ou diner et viendra vous rechercher à l'heure L'hôtel n'est pas encore très connu des taxis " metro cab" qui attendent à l'aéroport, il faudrait y deposer de la publicité ou des cartes de visite aux chauffeurs. Il est vrai que le 3ème étage sans ascenseur est un peu pénible pour les bagages, mais je suis certaine qu'il m'aurait suffit de demander de l'aide à la réception pour que le personnel intervienne immediatement
Calme, pratique pour aller en ville, service de navette, un petit déjeuner délicieux.
L'amabilité et le service offert pour un prix dérisoire comparativement aux autres hôtels américains.
Nasty dirt heat didn't work well paper thin walls
The bed was comfortable. The Air conditioner didn't cool enough.
I thought the staff were very kind and helpful. The food in the restaurant (we ate an early breakfast) was very delicious and good value for the money. Everything was clean as far as I could tell. The room! I had a horrible night sleep. The bed was not comfortable, which is my opinion. The thermostat is right next to the heater and I think because of this, the room was constantly hot AND cold. The room was incredibly dry and consequently made me very dry-mouthed when I needed to be the opposite.
What did I like? My car did not end up on blocks, and it was a $6 Uber ride to downtown. The staff was pleasant. What did I not like? For >$200/night the following were unacceptable to me...The broken glass in the window, blood on the lampshade, only 2 two towels for a noted party of 4, A/C that didn't work, having to walk downstairs to get the fan we request be brought up to us because it never came, and the "mysterious" charge on our credit card at 5am that took two people to explain and blame the person who checked us in. That's what I did not like.
The staff was friendly and helpful. The heat in the room wouldn't regulate. woke up at three am in a sweat and checked the room thermostat. It registered 90. Tried to turn heat down but it continued to blast out of the register. Ended up turning if off and opening the window. The walls between the rooms are very thin. We heard every conversation in the room adjacent to ours. Eavesdropping was fun until that family decided to wrestle and crank up their music. After a half hour of that I finally had to do that awkward thing where you knock on your neighbors door and beg a quieter life out of them