Réservez une voiture de location chez Dollar à Albany

Points positifs : dropoff esy

Points négatifs : provide me with the car i asked for

Points positifs : Staff remained professional and friendly in poor working conditions

Points négatifs : Leave the pick up inside the airport and have someone deliver the cars to the door or have a golf cart to take the customer out to the car, it is very difficult dragging all your luggage out to a garage not knowing where your going. A handicapped person (me) will not do it again because I have bad legs and was so sore and tired when I finally got in the car I should not have been driving especially a car I’m not used to. And no there was nobody around to offer help just a sign saying go outside where our staff is working in a dark dingy shack !

Points négatifs : The charge ended up being much higher than what we were told. Upfront pricing was what we had expected but we had to pay double what we saw. There were issues with drop off where they claimed we were given the wrong car and our account had been closed prematurely so we had to go to the main office for them to review and then they didn't clear anything up. They just made us stick around for 20 minutes while not keeping us in the loop and we never received a final receipt so it felt pretty obvious that there were overcharges being covered up. Will not be renting again.

Points négatifs : Person working at the counter at pick up was rude and impatient. He was very irritated that I had questions about the rental and he rolled his eyes as I spoke.