2.0
Didn’t receive van I booked - was given a medium suv instead. Was told I had to buy their insurance which was a lie, vehicle only had a half tank of gasAvis laissé le 6 août 2023
avis de![kayak]()
2.0
Jonathan at the counter said it was mandatory to get insurance when it is a one way. That is not true. Back seats full of dog hair.Avis laissé le 1 août 2023
avis de![kayak]()
8.0
The representative who initiated our rental at the Houston IAH counter was pushy, abrasive, and condescending.Avis laissé le 1 août 2023
avis de![kayak]()
6.0
Car was stinky and smelled like smoke, there was food or something smeared on one of the seats. Guy at the counter tried to upsell me a bunch of unnecessary insurance and services that I repeatedly told him I didn’t want, but he insisted I needed it.Avis laissé le 17 mai 2023
avis de![kayak]()
6.0
The 2018 Rogue was fine. The two hour wait in line to get a vehicle was awful out of the George HW Houston airport. Also, wasn’t a fan of the agent hard selling the optional insurance. Multiple “no thanks” was met with a “so you just want the basic insurance “? Nope. Then the look given to me of having just made a huge mistake was also off putting. Again, vehicle was fine and the price was great! Returning was very efficient!Avis laissé le 2 mai 2023
avis de![kayak]()
4.0
I bookedAvis laissé le 1 avr. 2023
avis de![kayak]()
2.0
When I arrived at the rental center, the line for Dollar wrapped around the entire building and no one was working at the counter. Rather than wait for an hour or more, I attempted to cancel my rental, only to find that Dollar had already charged my credit card. I’m currently in the process of disputing the charges with my credit card company.Avis laissé le 25 mars 2023
avis de![kayak]()
2.0
They charged me for things I did not want! CrooksAvis laissé le 5 janv. 2023
avis de![kayak]()
10.0
great service, good pricecAvis laissé le 17 oct. 2022
avis de![kayak]()
4.0
Was issued a 'similar' sized vehicle that was smaller than the Nissan Rogue signed up for. I checked the dimensions, a Ford Escape has smaller interior than Nissan Rogue. You claim its the same, reality says smaller. Vehicle smelled like smoke when we got in. I understand you charge people extra if they smoke in the vehicle? Is this just to maximize profits? Cause your not cleaning them to get the smoke smell out from my experience.Avis laissé le 19 sept. 2022
avis de![kayak]()
4.0
Price of the car was good. Counter agent made a mistake on my booking and I had to drive back to the airport to get it fixed. There should be a contact number to the station instead of wasting gas and time for a situation that is the agents mistake.Avis laissé le 15 août 2022
avis de![kayak]()
2.0
Waited in line for over 45 mins to be told that there would be a wait with no ETA for our vehicle, even with a reservation. We could not wait due to our travel plans, so went over to Hertz, who was incredibly helpful and got us a vehicle right away. Do not rent from Dollar!Avis laissé le 22 juil. 2022
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