Points positifs : The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
Points positifs : staff did not know what they were doing, they were not friendly
Points négatifs : everything
Points négatifs : When I attempted to pick up my car, I was informed that the rental agency had no cars left.
They offered me an apology.
Unfortunately, that did very little to fix the fact that I was now stranded with no car.
Points négatifs : I had to pay extra at the counter for additional driver
Unable to rent
Points positifs : Nothing
Points négatifs : That I couldn’t rent the car and was not informed on having to have a credit card
Points positifs : Great agent. Quick process to check-in the car & receive final billing.
Overall good experience
Points positifs : The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Points négatifs : When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
I didn't get the car
Points positifs : The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Points négatifs : Terrible service
Points négatifs : I had reserved a car for about $200, I got there and the rental rate went up to about $550.
Great car, but tried to rip me off
Points positifs : I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Points négatifs : I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
Points positifs : Excellent service, easy return.
Points positifs : Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
Citadine (Dodge Grand Caravan ou similaire) est la catégorie de voiture la plus réservée chez Dollar à Mobile.
Dollar possède 2 succursales à Mobile. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.