Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
7,2
Points négatifs : The drop off signage/instructions need to be more clear. The staff member who helped me with the return wasn’t all that friendly.
avis de
-
10,0
Points positifs : Excellent clean car, easy pick up and drop off process.
avis de
-
10,0
Points positifs : Everything. Life is good.
Points négatifs : The wheather which I had to drive the car in.
avis de
-
6,0
Good value, dirty car.
Points positifs : The desk was helpful and fast.
Points négatifs : The car was very dirty, and they said it had been cleaned. Gave me a $15 value.
avis de
-
10,0
Simple Drop-off
Points positifs : Easy and quick!
avis de
-
2,0
Bad service and a bad car
Points positifs : I liked Holly the person we returned our car too. She was the only nice person from Alamo and she apologized and took money off our bill.
Points négatifs : I waited in line while there was only one person behind the counter and then 3 more lines opened up and they allowed several customers behind me to go ahead of me. The only thing left was a huge truck that our handicap passenger could not get up in. We had to physically lift her into the car each time.
avis de
-
8,0
Very good, other than no window cleaning fluid
Points positifs : process was easy thanks to small mobile, AL airport...
Points négatifs : no window cleaning fluid--would have been helpful for a long drive.
avis de
-
10,0
Points positifs : It was so easy. I was in and out in less than a minute.
avis de
-
9,6
Alamo Delivered
Points positifs : I liked the ease and cost of renting at Alamo. It was easy pick up.
Points négatifs : Nothing
avis de
-
8,0
Gross
Points positifs : They were accommodating
Points négatifs : The first car we got in was dirty and smelled of smoke. I went inside to tell them and they gave us another car. This car smelled as well. Instead of going back in we just settled for the second car. Mobile could do a better job of cleaning the cars before renting them out
avis de
-
6,8
car dirty
Points positifs : my car was covered in bird poop. Also not provided option to purchased gas...i was tired and forgot to ask.
avis de
-
2,0
They didn't actually have a car available
Points négatifs : Although I was able to reserve a car online, there was not an actual car available at the rental counter. So I rented a hotel room for the night and tried to call the rental counter at Mobile airport directly the next morning to make sure they had a car available before I schlepped back to the airport. Turns out it isn't possible to speak directly to a live body at the rental counter in the airport via phone. I could only get to their 800 call center and was told there was no local phone # so I couldn't speak to someone on site. I said the heck with it and got a car from Enterprise at a city-based location.
avis de
-
10,0
Points positifs : Excellent clean car, easy pick up and drop off process.
avis de
-
10,0
Points positifs : Everything. Life is good.
Points négatifs : The wheather which I had to drive the car in.
avis de
-
10,0
Simple Drop-off
Points positifs : Easy and quick!
avis de
-
10,0
Points positifs : It was so easy. I was in and out in less than a minute.
avis de
-
9,6
Alamo Delivered
Points positifs : I liked the ease and cost of renting at Alamo. It was easy pick up.
Points négatifs : Nothing
avis de
-
7,2
Points négatifs : The drop off signage/instructions need to be more clear. The staff member who helped me with the return wasn’t all that friendly.
avis de
-
8,0
Very good, other than no window cleaning fluid
Points positifs : process was easy thanks to small mobile, AL airport...
Points négatifs : no window cleaning fluid--would have been helpful for a long drive.
avis de
-
8,0
Gross
Points positifs : They were accommodating
Points négatifs : The first car we got in was dirty and smelled of smoke. I went inside to tell them and they gave us another car. This car smelled as well. Instead of going back in we just settled for the second car. Mobile could do a better job of cleaning the cars before renting them out
avis de
-
6,8
car dirty
Points positifs : my car was covered in bird poop. Also not provided option to purchased gas...i was tired and forgot to ask.
avis de
-
6,0
Good value, dirty car.
Points positifs : The desk was helpful and fast.
Points négatifs : The car was very dirty, and they said it had been cleaned. Gave me a $15 value.
avis de
-
2,0
Bad service and a bad car
Points positifs : I liked Holly the person we returned our car too. She was the only nice person from Alamo and she apologized and took money off our bill.
Points négatifs : I waited in line while there was only one person behind the counter and then 3 more lines opened up and they allowed several customers behind me to go ahead of me. The only thing left was a huge truck that our handicap passenger could not get up in. We had to physically lift her into the car each time.
avis de
-
2,0
They didn't actually have a car available
Points négatifs : Although I was able to reserve a car online, there was not an actual car available at the rental counter. So I rented a hotel room for the night and tried to call the rental counter at Mobile airport directly the next morning to make sure they had a car available before I schlepped back to the airport. Turns out it isn't possible to speak directly to a live body at the rental counter in the airport via phone. I could only get to their 800 call center and was told there was no local phone # so I couldn't speak to someone on site. I said the heck with it and got a car from Enterprise at a city-based location.
avis de
