Points positifs : Hell no
Points négatifs : Might as well do fraud and steal them.
Points positifs : Nothing. Rental company was closed at the time of my arrival. Waited almost 40 minutes for shuttle before asking different shuttle driver about it who informed me they were closed. Website online said they should still be open but no one answered at desk when I called. Had to go to different company.
Points négatifs : There really is nothing this business could do to be better. Pickup and drop off was prompt, the value was great, and everyone I interacted with (such as Tyler) we're outgoing and friendly. I will use again if I need a rental in the future.
Points positifs : Staff great. Especially shuttle drivers
Points positifs : Easy and quick vans
Points négatifs : Everything was good
Points positifs : Drop off process was very quick and easy. Very courteous staff
Points négatifs : Car was showing as "Maintenence Required" as soon as I got in it. Probably needed an oil change or something. It sounds strange but I have been renting cars for years and have never had the issues I experienced with "proof of insurance" that I had with Dollar. I almost had to drive home to get a different copy of my insurance.
Points positifs : The drop off was easy and the staff was very friendly, but the charges were more than I expected. We returned the car at 1:55 pm, when it needed to be back by 2:00 pm. However, when we rented the vehicle, the time was 1:5---, not sure as it wasn't indicated, but we were charged for an extra hour. That was pretty picky for perhaps a minute or two. I don't know if it was the agent or it is a company policy.
Points négatifs : Received the quote and when we met to pick up the rental, she said we would be charged an extra $10.00 per day, because I had booked it on my credit card so I had to be the driver, but I wanted my husband to be the driver. She put him on as an additional driver, and I said to the agent, let's just change it so he is the driver, but she wouldn't do it. She asked us to check the car for any marks or scratches, but said there probably weren't any, so she removed the sheet and then asked us to mark on the duplicate copy if we noticed anything, which we did. When we returned the vehicle, a different agent asked us why it was not marked on the original copy, and I explained, so she accepted that. Better make sure that the person who is the driver, has the car booked on their credit card. I don't know if this is company policy, or if we encountered a contrary and not understanding or helpful agent. In all of the times we have rented vehicles, I have never had this problem!
Points positifs : Pickup and drop off worked well even with the airport construction/congestion. Staff very helpful and friendly
Points positifs : Timely shuttle. Clean car.
Points négatifs : Nothing
Points négatifs : Worth the shuttle bus ride for the value. Very courteous and frieny.
Points positifs : The car and people were wonderful!
Points négatifs : My bill went from $50 on here to $150 TOTAL!!!!!!! That’s ridiculous!!!!!!!!!!!!!! And com false advertising
Points positifs : Had a temporary paper license due to license being mailed to me by DMV. Dollar said they would not accept it. Said they would need my voided hard license to confirm. If my temporary license is good enough for law enforcement, it should be good enough for a rental. Ridiculous
Standard (Chrysler 200 ou similaire) est la catégorie de voiture la plus réservée chez Dollar à Saint Louis.
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