Points positifs : staff was very friendly and helpful--definitely following CDC guidelines regarding covid 19
Points négatifs : only if car dropping me off and picking me up could have gone onto the property--nothing that the staff works at this location could do to change this.
Points positifs : Yes
Points positifs : The vehicle was amazing on gas and to fit 7 people.
Points négatifs : Pick up and drop off was awful i couldn't leave my car there nor did they check me out at drop off and no space for bags in the trunk of the suv.
Points positifs : No pickup or dropoff requested.
Points négatifs : All was good.
Points positifs : The car model itself was nice. That’s about it.
Points négatifs : The car had low anti freeze. They used summer windshield washer fluid which quickly froze and was of no use in the snow. Staff filled out the customer survey. They don’t give you the rental agreement till after you agree to it. Lastly, they charge you for estimate radio with out actually activating it.
Points positifs : The woman who helped us was magnificent! She drove us to the airport and helped us when our son got sick in the car.
Points négatifs : The service was really great.
Points positifs : Staff was very friendly and informative. Our rental was clean, in and out. Thanks guys.
Points négatifs : Everything went smooth. No confusion, no fuss. No sense fix if it’s not broken. Awesome job guys, Mahalo’s y’all!!!
Points positifs : Not opened on day of drop off. They claim on the box that I would be charged an extra day because they do not open till Monday. WTF
Points négatifs : Rent from airport site as I thought. I learned my lesson dealing with a sup-par web site
Points positifs : Customer service at pick up and drop off were very friendly and helpful!
Points positifs : staff was very pleasant
Points négatifs : i filled up the tank about 7 miles before returning the car. they charged me 2 gallons at $9.99 despite having a full tank. this seems very unethical. They don't tell us to overfill the tank prior to return.
Points négatifs : Unless you are a frequent rental car user, a brief rundown of the process (where are keys, make sure to look over car for any dings before you leave lot, drop off logistics, etc) would have been appreciated. Once we checked in, the guy at the desk pointed in the direction of the car and that was all
Standard (Chrysler 200 ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Saint Louis.
Hertz possède 4 succursales à Saint Louis. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.