L'hôtel était très bien
Le Wifi est payant
Good but "please bear with us"
Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near.
Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours
C'était correct mais pas à la hauteur du prix
Le petit déjeuner était le meilleur.
La chambre avait une odeur très désagréable. Le personnel n'était pas sympa. L'entretien ménager pas avant 17 h. La moquette et le sol était sale. L'accès à Internet pendant 24 h coûte 90 dirhams. J'ai payé quasiment 110 $ la nuit. Cet hôtel ne vaut pas la peine. On peut trouver beaucoup mieux à ce prix là en Thaïlande.
Upon arrival we were immediately dismissed and it took 30 minutes to check in even though no one else was there. When we finally got to our room it was still dirty and there were stains all over the carpet. Even though we booked through kayak and were guaranteed free internet we had to purchase Internet through the hotel and even then at times there wasn't enough bandwidth to even check email. The shower didn't drain and was never fixed even though we told them three times. Bad experience!
I asked to check in early (10:30 AM), and they said rooms are not ready, but come back in 1 hour. I came back after 2:30 hours, only to have to wait 45 mins in the chaotic queue at reception, to try to check back in. Many people were trying to check out and they didn't have enough staff, and no one was following the queue, instead storming the reception. After waiting 45 mins to try to check in, I got to the reception clerk who basically said that the room was not ready yet, even though it was 2:00 pm by now. I came back at 5:00 to check in and still had to go through the check in process one more time. A total mess. Not worth the cheap price.
En choisissant Emirates Grand Hotel, vous profiterez d'un séjour en plein centre de Dubaï, à moins de 15 minutes en voiture de Centre commercial Dubai Mall et Burj Khalifa. Les équipements et services proposés incluent l'accès à Internet (par câble) en supplément, un centre d'affaires et des journaux gratuits dans le hall. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'établissement.
Basé sur 8 746 avis
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