Avis des clients
Note globale
4,0
Correct
Basé sur 105 avis
Propreté
4,4
Confort
4,4
Prise en charge/retour
3,7
Rapport qualité/prix
3,9
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Commentaires récents
Avis des clients
2
6
19
9
46
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3,6
Points négatifs : Nobody answered the phone for one hour before I wanted to pickup car, and there was no shuttle in airport to go there.
avis de
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6,4
Points positifs : Pick up and drop off were easy for an off site airport location. The car was in very good shape.
Points négatifs : Many hidden fees. The total was more than double the original quote price. During paperwork I had even asked what the new price would be with the mandatory insurance, and I was told the quote plus the insurance which was a price far less than what I ended up being charged. If you rent from them, demand an invoice in advance so you know exactly what you'll be paying. I personally would not rent from them again.
avis de
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2,0
Points négatifs : I specifically made my reservation two weeks in advance because I needed a minivan, however when I arrived to EZ Rent a Car, there were none available, and no reasonable accommodations or compensation was offered. They didn't seem to care, at all. This is unacceptable and I will never do business with EZ Rent a Car again.
avis de
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2,0
Points positifs : Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAK
Points négatifs : THE WHOLE STORE / SITE SHOLUD BE CLOSED OR CHANGE MANAGEMENT. Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAK
avis de
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2,0
Points positifs : Nothing. This was the worst car rental experience I've ever had. They did not have the car (minivan) that I reserved. Worse yet, the person at the counter (bald guy) was shockingly rude and started yelling at me. I've never seen or experienced anything like this before and hopefully never again.
Points négatifs : Worst experience ever. Please use one of other rental companies across YUL. EZ is fly-by-night operation off-airport. Have to call for shuttle (waited for 30 mins). Didn't have car I reserved. Service was extremely rude, arguing that he didn't know b/c "computer was down," and yelling at me.
avis de
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4,0
Points positifs : nothing
Points négatifs : answer the phone. had no clue how to pick up
avis de
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4,4
Points positifs : The prices aren’t what is advertised. There are a lot of hidden fees. You will be paying double or triple.
Points négatifs : The fees.
avis de
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8,0
Points positifs : Yes, they dropped us in the airport immediately after we arrived there, in the same rented car.
Points négatifs : Pickup from airport- you cannot walk to this car rental from airport, you need to call them and get the shuttle sent to you. This was not clear and the phone number to call was not provided when booking.
avis de
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2,0
Points positifs : I never found out. Finding the shuttle from the airport was too tricky, so we rented in the airport.
avis de
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2,8
Points positifs : Was unable to rent the car so I liked nothing
Points négatifs : It would be better if Kayak only made bookings for hours when the rental car agency is open. I made the reservation to pick the car up at 6pm, but the agency closes on Saturdays at 4pm.
avis de
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4,8
Points négatifs : Tarif différent et très élevé. Kilométrage illimité soit disant disponible seulement pour les clients internationaux...
avis de
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2,0
Points positifs : No, hard to find, dirty car, bad location from airport, almost 100k miles on car,
Points négatifs : cleaner car, better instructions on where to pick up and return, in strip center with very small sign,
avis de
Notes des autres agences à Dorval
Où trouver des voitures de location E-Z Rent-A-Car à Dorval ?
Les meilleures astuces pour louer une voiture à Dorval avec E-Z Rent-A-Car
- Le prix des voitures de location de catégorie « Standard » chez E-Z Rent-A-Car à Dorval est environ 57% moins cher en moyenne que les autres types de véhicules.