Avis des clients
Note globale
6,1
Bien
Basé sur 197 avis
Propreté
6,3
Confort
6,3
Prise en charge/retour
5,5
Rapport qualité/prix
6,3
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Commentaires récents
Avis des clients
32
21
25
30
35
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3,6
Points positifs : It was a 2 stop drop off, first the off airport rental terminal, then had to wait a half hour for the van to your site
Points négatifs : Honor the price I was quoted on-line.
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2,0
Points positifs : Nothing. Terrible, awful service.
Points négatifs : After leaving the airport, you take the rental car shuttle to the main rental facility. Then, you have to wait behind 40 people all waiting for the single 15-person Economy van to take you to their facility 2 miles away. I took a cab since I didn't want to wait an hour. At the facility, you wait in a long line while their extremely slow systems check in customers. Then they give you the keys, you walk 100 feet to find your car, and you have to return to the counter for them to check over the car. WASTE OF TIME and TERRIBLE VALUE. Never, ever, ever use this awful company.
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4,0
Points négatifs : The person helping me was trying to distract me by talking with me and adding on liability for $200. I caught that and had him change it. Then he charges me for gas without telling me the price. He kept saying we are cheaper that the strip. How am I supposed to believe him. Horrible service to get the car. Great service bringing it back.
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5,2
Points positifs : Car was 2020 made
Points négatifs : Staff tried to convince me that my full insurance bought via kayak won't be effective unless I will buy insurance from rental company.
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4,4
Points négatifs : Mandatory NV liability insurance requirement should be disclosed before booking!
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6,8
Points négatifs : Better drop off servive. Very poor location and directions.
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7,2
Points négatifs : Better reception area. Easier to find, only employees knows where it is
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9,6
Points positifs : Very nice staff great vehicle - drop off was so easy and quick.
Points négatifs : Cleaning the car
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2,0
Points positifs : I did not have a good experience. I was LIED to about the agreements from the agent who assisted me. He said I was required by law to buy the insurance so I did. I am mad at myself for believing him, but I had NO idea somebody would do something so horrible at the place where they work.
Points négatifs : If they closed permanently.
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4,4
Points négatifs : My reservation was for an SUV and I ended up with a 4 door little car. They said I had to go through my booking agency to get the rate adjusted as they did not have the car I reserved. Also to waited over an hour to get my vehicle and they also said I needed to speak to a manager to get the timeline adjusted as I did not have the car during that time. Lastly some people were smoking marijuana right outside and they were not going to do anything about it until I brought up the concern. I did the prepaid fuel for half a tank and they tried to charge me for a full tank even though they gave me the car with less then half a tank and I returned it with 1/4 so I still returned it with more then they gave it to me with.
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10,0
Points négatifs : A few more people helping to expedite customers when they check in to get their cars. Otherwise it was awesome
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3,2
Points positifs : Staff was not rude when explaining their faulty system
Points négatifs : The confirmation email could have mentioned the need for 2 forms of utility bills
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Où trouver des voitures de location Economy Rent a Car à Las Vegas ?
Les meilleures astuces pour louer une voiture à Las Vegas avec Economy Rent a Car
- Le prix des voitures de location de catégorie « Compacte » chez Economy Rent a Car à Las Vegas est environ 39% moins cher en moyenne que les autres types de véhicules.