Hôtels à El Paso

Points négatifs: Nous avons demandé un remboursement parce que nous sommes protégés en place et ne sommes pas autorisés à voyager en raison du virus Corona. Le remboursement n'a pas été accordé. Fait avec Radisson et avec booking.com.

Points positifs: Bon service

Points négatifs: Les sanitaires ne fonctionne toute la nuit et c'était génial. Chambre 212

Points positifs: La piscine et la chambre

Points négatifs: La piscine était bondée et les enfants

Points positifs: Il n'y a rien

Points négatifs: Tout

Points positifs: Très agréable et propre.

Points positifs: J'ai adoré la propreté de la chambre. Les couvertures/oreillers étaient les meilleurs. Le personnel était sympa. Bel environnement et de bons équipements.

Points négatifs: L'évier de la salle de bains était extrêmement lent à s'écouler. C'était une nuisance lors du brossage des dents ou du lavage des mains car nous avons dû voir l'eau sale flotter pendant environ une heure avant qu'elle ne descende. De plus, la porte du placard du miroir était cassée et en dehors des charnières. Quand on l'a signalé à la réception, cela ne semblait pas être une grande affaire.

Points positifs: Bon emplacement facile d'accès, pratique pour les magasins et les restaurants. Nous avons fait un voyage sur la route et le Radisson était le plus propre et le plus beau des hôtels où nous avons séjourné. Il y a plein d'excellents équipements partagés dont deux cheminées dans le hall (bienvenue les nuits d'hiver les plus fraîches), plusieurs ordinateurs et d'imprimantes, une très belle cour, piscines intérieure et extérieure. Le personnel était très sympathique et la chambre était spacieuse, propre et bien aménagée. Je reviendrais ici sans hésiter.

Points positifs: La piscine intérieure était bien.

Points négatifs: Piscine extérieure était trop petite. Le personnel de la réception était très peu serviable. Ils ne se sont pas donné la peine de discuter ou de nous accueillir. Peu professionnels.

Points positifs: Nice view,clean room

Points positifs: good service.

Points négatifs: bathroom wasn't as clean.

Points positifs: It is rough times for Everyone, the staff of this hotel this weekend was incredible, very helpful and even though nothing was open a front desk was always open to answer any questions, looking forward to stand there again only because of that experience,

Points négatifs: Nothing was open but the personalities of each staff member that made it a pleasant stay for the weekend

Points positifs: The beds were very comfortable and the rooms were spacious with a great view!

Points négatifs: When ordering my breakfast, I was greeted with someone who was willing to go the extra mile. That was until he handed me the bill. I signed it and he then asked if I was going to leave a tip. I said no- and the I felt like I was lucky to even receive my food!! All he did I was take my order, he didn’t cook it or serve me. Like it was expect I give a tip! That is not a good attitude to have in the hospitality industry!!!

Points positifs: The bed was comfortable.

Points négatifs: The front desk lady did not speak English. The manager was condescending and rude. Our room next to a large Christmas party and we were up all night because of it. When I spoke with manager she said they had a sign in the lobby about the party.

Points positifs: Loved the place it was great!!!

Points négatifs: The pool was closed and I was really looking forward to a good swim!

Points positifs: Everything

Points positifs: The room was very nice and clean. We love staying at the Raddison

Points négatifs: Everything was great no complaints

Points positifs: the room

Points négatifs: no breakfast, no pool

Points positifs: Clean rooms very comfortable

Points positifs: Location and staff

Points négatifs: Booked a two queen bed room. When I got there the front desk said they were upgrading my room. The room was bigger but had te double beds! The air was Not working. It was hot and stuffy all night. The toilet was running all night as well. No sleep for me

Points positifs: Le personnel est sympa. Je le recommande vivement.

Points positifs: Rien vraiment...

Points négatifs: Le personnel était désagréable, il n'y avait pas de serviettes dans ma chambre et le Wi-Fi était horrible... je n'y retournerai jamais !

Points négatifs: Le personnel était horrible. Ils utilisaient des téléphones portables personnels comme numéros d'entreprise et des e-mails personnels pour les affaires professionnelles. Ce n'était pas un confort de savoir que mes informations de paiement étaient dans le compte de messagerie personnel de quelqu'un.

Points positifs: C'est un hôtel pas cher.

Points négatifs: C'était un peu pas vraiment propre.

Points positifs: La chambre n'était pas aussi terrible que je l'avais prévu. Plus moderne que ce que j'avais prévu et calme. Le petit déjeuner était bon. Ça vaut le prix pour une escapade d'une nuit.

Points négatifs: Il y avait une tache sur les draps qui ressemblaient à une petite tache de sang ( coud, sang de période?) mais pourrait être quelque chose d'autre que j'espère? J'ai fini par dormir sur les serviettes. J'ai trouvé un peu de crème. Les gens pendent à l'extérieur de leur chambre. L'arrière de l'hôtel (où ma chambre était) semblait ombragé. OH, le four à micro-ondes et le réfrigérateur étaient éteints et n'étaient pas branchés. Il leur fallait attendre qu'ils se refroidissent pour mettre les restes du dîner.

Points positifs: C'est un bon quartier.

Points négatifs: L'eau chaude a mis du temps dans la douche

Points positifs: La salle de gym était au-dessus de la moyenne pour un prix abordable.

Points négatifs: Le petit déjeuner était plein d'hydrates de carbone.

Points négatifs: There was big roaches in the room!

Points positifs: Average hotel

Points négatifs: The customer service front desk was very unprofessional.

Points positifs: The room was spacious and the bed was very comfortable.

Points négatifs: The microwave wasn’t working or the remote. No breakfast that was disappointing, especially when is being advertised in the page. Also the sink was clogged.

Points positifs: This is NOT a perfect hotel... If you want perfection, expect to pay $---plus... However, it was an excellent experience (5 nights) very clean, comfortable, and a great inexpensive price! The breakfast was the absolute best we have had at a budget hotel!

Points négatifs: There was a lot of traffic, but it was not too difficult to get around...

Points positifs: Nothing

Points négatifs: Staff

Points positifs: Breakfast buffet was nice and kept plentished.

Points négatifs: Not hotels fault but construction out front. No elevators.

Points négatifs: Hotel was ok, can see they are trying to make up dates. Room was clean. Pictures made it look a lot nicer than it really was. But for the price it worked.

Points positifs: The continental breakfast that was offered with the room rental.

Points négatifs: Thought the price was on the higher range scale for the room rental.

Points positifs: clean

Points négatifs: could hear everything in the next room

Points positifs: Free breakfast, nice room, the possibility of a later checkout.

Points négatifs: The lady who knocked on the door to ask when we were checking out was rude. At breakfast there were people who were clearly not hotel guests. They were staring at me and some other women and openly making inappropriate jokes and comments.

Points négatifs: There were fleas in my room.

Points positifs: Convienently located

Points négatifs: There were bed bugs. I got bitten over 20 times in one night. I am still trying to get a refund. I was told I had to wait until the manager was on duty, 2 days later.

Points positifs: Les réceptionnistes étaient aimables et serviables. Belle et grande chambre propre. les femmes de chambre étaient super.

Points positifs: Le personnel était incroyablement serviable, les équipements étaient excellents - y compris le bain à remous et la piscine à l'extérieur - et la disponibilité d'une fourgonnette pour emmener les clients au dîner et à l'aéroport. Le séjour était étonnamment luxueux et très modeste.

Points négatifs: Le service au petit-déjeuner était en sous-effectif, mais ce n'était pas un problème.

Points positifs: La chambre était spacieuse

Points positifs: C'est un bon hôtel pour une nuit ou deux. La chambre est correcte. Prix très raisonnable.

Points négatifs: la télévision est montée dans le coin et la salle de bains est devant le lit. Ma chambre a un lit double

Points positifs: I like the location. It was right of the freeway and was able to park our large vehicles.

Points négatifs: We arrived very late at night and the man running the desk was pretty rude. He seemed very annoyed we were there and interrupting him lounging on the sofa on his phone. Our room smelled strongly of cigarettes and there was trash overflowing in the bins.

Points négatifs: No trashcans inside the room in general “restroom,kitchen area” you had to go outside to throw trash.

Points positifs: It met more that our expectations. The room had more amenities than expected. Wished we could have stayed more that one night.

Points négatifs: There were no lists or recommendation/phone numbers for food deliveries.

Points positifs: I love how clean & inexpensive the place is. I always go to the Ramada & I never have any issues or complaints

Points négatifs: I never have any complaints

Points positifs:  

Points négatifs:  

Points positifs: We were very happy with the room. They had an extensive breakfast offering, with waffles, cereal for kids, yogurt, eggs, etc ( I can't remember everything offered now, but I was impressed). Plus mom was happy, so what more can I say?

Points positifs: Nice sized room.

Points négatifs: N/A

Points positifs: Everything was great like iit..

Points négatifs: That it was no breakfast..

Points positifs: Propre personnel sympa rien à dire petit déjeuner copieux

Points négatifs: Un peu vieillissant mais propre

Points positifs: Cadre magnifique hotel tres propre Lit confortable excellent rapport qualité prix

Points positifs: Room was large and comfortable. Full kitchen was a nice surprise.

Points négatifs: A little noisy with the Harley dealer next door but that is not your fault.

Points positifs: Everything good

Points négatifs: Quand je suis arrivé, j'ai trouvé un bout à gauche de cigarette dans ma chambre. Les poubelles n'ont pas été vidées et il y avait des chaussettes dans mon lit

Points positifs: Bien situé

Points négatifs: Plat tombé par terre réutilisé dans les parties communes

Points positifs: Le ménage et assistance.

Points positifs: Il n'y a rien

Points négatifs: Je suis tombé amoureux du lit parce que c'était hors service

Points négatifs: La chambre était très sale

Points positifs: The location was great, the room was clean and the I enjoyed the stay. I would recommend this hotel for an overnight stay to anyone.

Points négatifs: Could use more towels if I invite someone to stay there are not enough towels in the room.

Points positifs: The room was clean and comfortable.

Points négatifs: The fridge didnt work. The AC didnt work very well.

Points positifs: They allow pets. The hardwood floor is nice. I liked that there was a microwave and mini fridge as well since we had food with us for a road trip. It was very quiet as well. Overall it was a great value at $49 after tax

Points négatifs: There was a dead moth on the floor my kitten tried to play with and the bed frame had gum on it

Points positifs: Everything

Points négatifs: No breakfast

Points positifs: Building is all indoors with easily accessible elevator

Points positifs: I liked the staff and the location of the hotel. The room was clean and suited my needs. TV channels were good.

Points négatifs: The room location was under a room with men who were drinking spitting and throwing things down from the balcony above, and making comments. The staff was nice, but the girl Should have assigned a room closer to front. shower Water pressure was low

Points positifs: There was nothing special about my experience. I arrived, checked in and given the key very quickly. It took 10 minutes and there was a customer ahead of me. I did feel secured. The room was clean. There were no disturbances from my neighbors.

Points positifs: I would have to say the comfort of the room is the best. Location is good too

Points négatifs: I didn't like the fact my room didn't come with a remote. After I lay down comfortably and realize there's no remote I was not about to go and ask for one at the front desk

Points positifs: It had a microwave and refrigerator. The AC worked great. It was clean and the room was spacious.

Points négatifs: The bathroom was small. The towels were thin.

Points positifs: The location, price, cleanliness..

Points négatifs: I had to switch rooms 3x due to air conditioning units not working correctly and window not locking on 2nd floor. But front desk was very accommodating.

Points positifs: The room was extremely affordable, which was wonderful. Also extremely clean!!! Nice and quiet too.

Points négatifs: I suppose for such an affordable room we shouldn’t be too picky!... but a few things that were less than great ..in lobby the main chairs were very tattered and torn, in the room the lamp was wonky and broken. No amenities, but again, fantastic pr

Points négatifs: When I checked in the hotel the lady was so rude

Points positifs: Un super endroit pour une escapade à la petite amie et moi

Points positifs: A breathe of fresh air . The Restaurant in the hotel was fantastic and staff I’ll be back in August

Points négatifs: Loved everything about it

Points positifs: Staff was fantastic. The hotel was cozy, and fun.

Points négatifs: Rooms need refrigerators

Points positifs: nice character, very good location, very friendly and welcoming staff

Points négatifs: no

Points positifs: Great location. Friendly staff. Nice bar area. Great pool deck.

Points positifs: Location and pool

Points positifs: The shower was nice.....

Points négatifs: For the price the hotel was asking for the room nothing special stood out. It was no different then staying at a hotel for $---- or more. The question on my mind; What am I really paying for??? I did really enjoy my stay and I left within 4 hours.

Points positifs: The modern feel in the room. It gave me a feeling of not wanting to leave. Everything was great

Points positifs: Sans surprise un très bon hotel, bien équipé avec balcon et vue. Des restaurants et une boutique au rdc. Bon standing, bon souvenir de notre passage

Points négatifs: Le petit déjeuner non compris et pas de formule. Il faut aller dans l'un des restaurants pour en avoir un...

Points positifs: Atmosphere totally different from your average hotel. Loved the breakfast and the tea . All so natural. Not artificial.

Points positifs: The staff was friendly and welcoming and the style of the hotel was modern, fun and beautiful. The restaurant downstairs was delicious and I could easily walk to where I needed to be. Thanks for a great stay!

Points négatifs: I could hear people in the room next door but they quieted down after a bit. But thin walls for sure!

Points positifs: Beautiful room, close to eveything!

Points négatifs: Out of the 3 day stay, there was a lot of noise from construction starting at midnight until 7 in the morning. It was very hard to rest.

Points positifs: Pool area

Points négatifs: Very poor Service as far as the making up the rooms each day

Points positifs: Les employés sont très professionnels et des hôtes de l'hôtel.

Points positifs: Tout

Points positifs: L'aménagement était agréablement différent. Nous sommes arrivés vers 21 h00 après avoir conduit 12 heures ou plus. La réception était très sympathique et efficace.

Points positifs: Good

Points positifs: All of the staff was very nice, from the hotel greeting staff, to the kitchen staff, to the housekeeping staff, everyone was great!

Points négatifs: Didn’t sleep the greatest as I felt the bed was uncomfortable to me. Additionally the elevator felt pretty sketchy and I didn’t see any place where there was any inspection placards.

Points positifs: Awesome staff

Points positifs: all in one.. centrally located

Points négatifs: interior getting a little used.. But still one of the best in El Paso

Points positifs: Location

Points négatifs: The hawthorne hotel has too much noise, there was shouting in fighting in the rooms next door, someone was smoking as well.

Points positifs: location

Points négatifs: The pillows were very little! We did not get good sleep! Elevators are very stinking due to animal smells!

Points positifs: Great staff

Points positifs: Our entire stay was great, the room was spacious, beds were very comfortable.

Points négatifs: Nothing!

Points positifs: Friendly staff and super clean facility

Points négatifs: I why’s there was a shelf in the king ADA bathroom to put things on. Had to use the wet bar area.

Points positifs: The breakfast was good

Points négatifs: Had to stand in the shower to open and close bathroom door. No fan in bathroom

Points positifs: Location

Points négatifs: Beds are old and worn out. Room smelled and street noise is load.

Points positifs: Clean, easy check in, comfortable bed.

Points négatifs: The to-go breakfast had few options and the options they had were not very good.

Points positifs: Chambre propre

Points négatifs: Les lits étaient grands, j'avais demandé un très grand lit

Points positifs: La propreté et le confort. bonne nuit de sommeil

Points positifs: everthings clean and good breakfast

Points positifs: Everything you could need is within walking distance.

Points négatifs: The pool was closed my kids were bummed out!

Points positifs: Its affordable

Points négatifs: I got two rooms for my family. The one I had was hot, so I tried to turn down the thermostat. Unfortunately, it was broken. I called the front desk and the woman told me that someone will be in my room to fix it in 20 minutes, but no one came in.

Points positifs: Location

Points positifs: Very nice, very clean. The breakfast was very good with many choices.

Points négatifs: I can't remember not liking anything about it.

Points positifs: Price and location

Points négatifs: No refrigerator and no microwave

Points positifs: It was clean

Points positifs: restroom

Points négatifs: N/A

Points positifs: Location

Points négatifs: No

Points positifs: Convenient location

Points négatifs: Smells terrible, breakfast is terrible, staff is very rude and we had a power outage for an entire night

Points positifs: La ubicación y el equipamiento y limpieza de la habitación

Points négatifs: El horario del desayuno, debería extenderse hasta las once de la mañana, vamos de compras y terminamos muy cansados y es muy feo levantarse temprano por el desayuno...

Points positifs: Ubicación

Points négatifs: Había chinches en el cuarto y me picaron

Points négatifs: Le petit déjeuner était assez petits riens

Points positifs: Accès facile aux bons clients, et très bon emplacement pour s'arrêter pour une nuit lors des déplacements sur la route.

Points négatifs: Les toilettes étaient toujours sales.

Points positifs: I didn’t like nothing about this hotel the assistant manager Silva was very rude and unprofessional the rooms were filthy, dirty and nasty

Points négatifs: Nothing I will never book this hotel ever again assistant manager was very rude and unprofessional

Points positifs: Les lits sont confortables, les chambres propres et le personnel est sympa.

Points négatifs: Honnêtement, pour le prix que j'ai payé, cet hôtel était parfait.

Points positifs: The room was clean and the bed was very comfortable.

Points négatifs: I arrived at 5am with my reservation made and a comfirmation number. The staff said there was no reservation without even asking for my confirmation number. I asked if I could then get a room right there she said no. They already had my credit card info and was going to get charged for a no show according to my reservation. I went to the quality inn across the street in hopes I had the wrong hotel and the gentleman was very kind and helped me by calling this location for me to confirm my reservation again. Then she claimed it was system error and that she had issues with other reservations before. Gentleman saved me and my 5 month old baby from sleeping on the street. The staff needs more training and to be more kind because she was somewhat rude and not helpful.

Points positifs: The location.

Points négatifs: Stayed 2 nights the cleaning lady never showed up. No trash cleaning, no bed changing, nothing. Worst stay ever. And a month prior you see reviews on how good the breakfast was. They had no breakfast

Points positifs: There was no breakfast the customer service was rude I wouldn't stay here again.

Points négatifs: I dont like the stay at all I wouldnt recommend this place to anyone

Points positifs: The costumer attention. It was great. Nice people.

Points positifs: Easy access from freeway

Points positifs: Location

Points négatifs: No

Points positifs: I liked that they had a space for me to sleep

Points négatifs: I ended up in a room with two double beds. It had not been cleaned since the last person stayed there. Dirty towels, one bed had been slept in, the key from the last person was still on the dresser, and I picked up two very large dead bugs off the floor.

Points négatifs: The bathroom was to small and the shower mobs were really lose and we had a hard time turning off water

Points positifs: Horrible check-in process. Woman at the counter had an awful attitude. Very, very rude. Made it for a totally unpleasant experience. The Check-out process was much better. The Lady at check-out time was much more friendlier but the damage was done.

Points négatifs: Not enough parking

Points positifs: The bed and pillows were nice plus air conditioning and wifi. I liked no housekeeping and having 3 towels to myself.

Points négatifs: They weren't serving breakfast and it got loud at night despite not many guests.

Points négatifs: Cleanliness was awful, the bedding had hair and blood on it

Points positifs: Le service de navette était génial

Points négatifs: La salle de bain n'était pas propre et avait besoin d'être rénovée

Points positifs: Le personnel était incroyablement sympa.

Points positifs: Bien situé

Points négatifs: La nuit qui se moquaient pas mes oreilles

Points positifs: Bien situé

Points positifs: Le personnel était extrêmement serviable et agréable. L'emplacement était parfait pour nous. Je recommande vraiment cet hôtel à tout le monde.

Points négatifs: Il n'y a rien, c'était un hôtel fantastique.

Points positifs: Bon petit déjeuner

Points négatifs: Dans la salle d'eau jaune 20/20

Points négatifs: Nothing, dirty room

Points positifs: Good for the price

Points négatifs: Had to go to the front desk to get my room key redone about 6 times over the course of my stay

Points négatifs: Room was very dirty no toilet paper very noisy at night and no room service 4 days out of five didn’t have room cleaned

Points positifs: Room was clean

Points négatifs: I found several long black hairs in the bathroom

Points négatifs: The front desk was incredibly rude. When I entered the lobby Denise was helping another customer, when he left she got on her cell phone and didn’t acknowledge me, then she took a call from the hotel phone and was rude to that customer. When she finally checked us in she wrote down a room that didn’t exist, then said she meant a different number, the second room she gave me had another family in it. When I told her that she didn’t say anything- she just tossed another key on the counter and got back on her cell phone. The room itself wasn’t clean and obviously hadn’t even been wiped down for a few days.

Points positifs: Friendliness of staff

Points négatifs: Cockroaches in the restroom, door pier light in from missing piece on door

Points négatifs: Cleaner balconies

Points positifs: Location.I also chose it for the “free breakfast” provided. There was no breakfast provided at all. They lied.

Points négatifs: Housekeeping is loud,rude and disrespectful. Very loudly woke us up at 8:45am. Upon arriving there was a scary gentleman at the front door with tattoos all over his face, looked like a gang member on the cell phone at 3;30am. This is not a place for rest.

Points positifs: N/A

Points négatifs: Just that you can hear outside and inside rooms

Points positifs: The location was convenient and the room was comfortable, with plenty of room to move around.

Points négatifs: The front desk receptionist had a bad attitude.

Points négatifs: I did not like that they did not serve continental breakfast like the website said.

Points positifs: Je n'ai vraiment rien aimé dans mon séjour.

Points négatifs: Les chambres étaient au mieux médiocres, une chambre incroyablement sale - petite et mal aménagée. Le mobilier était en panne et en délabrement. On est allés ailleurs au milieu du séjour.

Points positifs: Très bonnes chambres très agréable environnement

Points négatifs: Les chambres sont petites

Points positifs: Intime et accueillant/24. Très chaleureux et professionnel.

Points négatifs: Les saucisses à petit-déjeuner. J'ai mangé que moi !

Points positifs: Très content que j'ai passé ces derniers jours avec mon fiancé dans cet hôtel

Points négatifs: Je n'ai pas pu faire fonctionner les lampes de chevet. Au moment où je l'ai découvert, j'étais déjà en pyjama pour le lit et je ne voulais pas que quelqu'un d'autre dans la chambre. Je n'en ai pas eu besoin ma deuxième nuit, donc c'était inutile de les faire réparer pendant mon séjour.

Points positifs: Quiet

Points négatifs: Coffee too weak

Points positifs: Extremely comfortable room, very clean, pillows and bed were excellent

Points positifs: The room is very clean/refurbished. The staff is excellent. Everything functions properly. Most definitely the best deal I have found in a motel in a long time for the price and what you get for your money.

Points négatifs: The television antenna or programming system kept freezing up about every 30 seconds what you was aggravating when you're trying to watch the news or a movie.

Points positifs: Clean and the parking lot was as bright as daylight at night. Also, the breakfast was great. Refried beans, along with typical breakfast items, must be an El Paso staple!

Points négatifs: It is actually a motel and not a hotel.

Points positifs: Chambre propre, confortable et proche de l aéroport

Points négatifs: Le bruit

Points positifs: Clean room . Great cleaning staff .

Points négatifs: Decor old . Roaches in room

Points positifs: Pas de tapis dans la chambre ,la piscine propre ,le personnel courtois et l emplacement pas très loin des montagnes Franklins et le petit déjeuner très bien

Points négatifs: Bruit des avions et train mais la nuit ok

Points positifs: The hotel is undergoing a 'facelift', which it badly needs. The restaurant onsite at hotel is very good and reasonable!

Points négatifs: I didn't like the location that much. It doesn't seem very safe.

Points positifs: Location

Points négatifs: It’s to loud I

Points positifs: Being a swimmer I liked the pool (long enough to swim laps), but it was unfortunately closed due to Covid19. Mex restaurant next door was pretty good. Room was ok.

Points négatifs: Planter area in front of room was filthy and unkept. There were more than several cigarette butts and dental floss/picks throughout the area and the weed barrier was coming up through the stones.

Points positifs: Very nice!! And great price.

Points positifs: It wasn't all that great

Points négatifs: Couldn't go swimming

Points négatifs: La salle de bains était équipée d'une douche handicapés avec accès handicapés. Quand vous avez utilisé la douche, le sol de la salle de bains a inondé les chiffons que j'ai laissé sur le sol

Points positifs: J'ai aimé l'emplacement et le personnel du café est le plus sympathique. Matthew m'a fait me sentir très bien accueilli et a eu une super attitude avec moi et tous les autres clients semblaient satisfaits.

Points négatifs: J'y suis allé deux fois cette année et les pommes de douche de la salle de bains sont de très mauvaise qualité sans pression !

Points positifs: J'ai bien aimé la piscine extérieure et le service était génial

Points négatifs: N/A

Points positifs: Service

Points positifs: Great views

Points négatifs: Staff was ruid the room was dirty very noisy I could hear the traffic even though i was in the 13th floor

Points positifs: Location

Points négatifs: The customer service

Points négatifs: Gate in the garage needs to be fix . Had to call the front desk everytime for them to let me out

Points positifs: Bed was comfortable

Points négatifs: I got over charged then it was taken off my account then a day later it was recharged

Points positifs: convenient to i 10 and in the heart of downtown, great staff and clean room with a great view of the baseball field

Points positifs: The bathroom was very nice!

Points négatifs: We had to wait for a trolley for our luggage, so the process of checking in and getting our belongings to our room took way more time than I had the patience for.

Points positifs: The staff was amazing, room was clean

Points négatifs: No one told me about the $50 holding fee

Points positifs: The bed

Points négatifs: TV remote didn't operate the DoubleTree entertainment suite correctly. Fridge and microwave was sitting outside in the hallway for days. Elevator configuration sometimes didn't allow me to reach the floor I was trying to get to. Parking garage was tight/narrow.

Points positifs: Clean

Points négatifs: N/a

Points négatifs: There were many issues during our stay here. I will not be back.

Points positifs: Close proximity to downtown. Great experience.

Points négatifs: Nope.

Points positifs: Spacieuse. Bien situé.

Points négatifs: Chauffage bruyant, difficile de dormir. La télécommande ne marchait pas.

Points positifs: Le personnel était très gentil

Points négatifs: Aurait besoin d'un petit coup de neuf

Points positifs: Convenient location right off the 10 and close to the airport.

Points négatifs: This place was grimy. Everything looked dirty, especially the bathroom. The microwave handle had dried bits of food on it. The bedspread had a big stain. I’ve stayed in my share of budget hotels, but I wouldn’t choose this one again.

Points positifs: Bed was comfy

Points négatifs: They did not have breakfast available. It clearly says free breakfast included when you book this place. They didn’t have a sign that said they were not serving breakfast

Points positifs: La chambre que nous avons eue était dans un endroit tranquille. Bon emplacement des centres commerciaux.

Points positifs: Nothing

Points négatifs: Not very clean, carpets were dirty, door lock didn’t work properly, shower hot water only lasted a few mins, then water was very cold

Points positifs: Location to shopping

Points négatifs: Upon check in late at night was given a dirty room with beds unmade and bathroom used.

Points positifs: The price was fair but that's about it.

Points négatifs: The hotel was definitely not a 2.5 star but instead should be a 1 star. the room was run down and gross

Points positifs: The staff and location Can't beat that

Points négatifs: Room not clean floor behind where plug in was at were chip crumbs. Beside refrigerator was food crumbs..bathtub had cigarette burns. Where bathtub strips were pulled up it was dirty around the area.

Points négatifs: Room Rug definitely needs to be cleaned, room had a bad odor.

Points positifs: The location, enviroment, no noise

Points négatifs: The carpet need be clean

Points positifs: Great price

Points négatifs: Got what I paid for

Points positifs: Morning staff was great from desk cleark to the room attadens ....

Points négatifs: The afternoon clerk was very rood.. There wasn't any toilet paper in the room when i got there so i calked front desk to ask .. N she said there wasn't anything she could do about it .. I said ok thank you so in the morning i called to complain about it .. I stay there all the time n its the first bad experience ...

Points positifs: Chambre propre, personnel sympathique et serviable.

Points négatifs: Le personnel est difficile à trouver, le débit d'eau est faible dans la douche et elle a fui sur le sol. La prise pour four à micro-ondes, réfrigérateur et cafetière n'avait pas de couvercle de prise, donc les fils étaient exposés et seulement 2 prises, donc il fallait débrancher un appareil pour brancher celui que vous vouliez.

Points positifs: My husband and I have been going to El Paso a lot for medical reasons ,the past 4 months, we’ve been staying at several hotels trying to find the most comfortable and finally we’ve found it!!! The bed , cleanliness and staff,  was aweso

Points positifs: Value

Points négatifs: Property was recently renovated, Carpet was taken out and vinyl floor tile were installed. They do not mop or clean the flooring so when I get in the shower my feet are black from the dirty floors. This is not a one-off, Ive stayed here before and a

Points positifs: Room was spacious with very comfortable bed. Stay was during covid 19 so there was no gym,no pool,no breakfast,no coffee,no juices,so cannot comment about those amenities.

Points négatifs: While during my stay,on 4th floor,there seemed to be a scuffle in one on the rooms, yelling and loud voices. Issue handled without incident,but still cause for concern.

Points positifs: Very close to airport. Room layout was good.

Points négatifs: Restaurant was closed. No restaurants or stores nearby.

Points positifs: Closeness to airport without all the airport noise. Mid city with direct routes to all areas.

Points positifs: Location

Points négatifs: I've stayed there a few times and I've had a bad experience. Phone wasn't working, found some small bed bugs in one of the beds, heater didn't work.

Points positifs: Close to airport

Points négatifs: Bath tub was not clean had hair around the drain.

Points positifs: Gym was nice, breakfast was good and convenient, location was great.

Points positifs: It was nice because it looks like a recent remodel, I hope they take extra care to keep clean.

Points négatifs: The 3rd floor smelled musty and like cigarettes. people smoke in the front of the hotel and I think that goes up into the rooms/ front rooms.We were move from to the 4th flr back rooms which were a lot better. Hallway walls need painting cleanin

Points positifs: The hotel is close to the airport and provides shuttle service within three miles. Multiple restaurants and convenience stores within range. Additionally, they have a gym on the first floor with actual weights and cardio equipment.

Points négatifs: Absolutely not!

Points positifs: I enjoyed the cleanliness of this hotel! I felt safe and the bed was incredibly comfortable. I will be staying here when I travel back to El Paso!

Points négatifs: Nothing!

Points positifs: The price we paid was fair for what we got

Points négatifs: The only not so good thing was the noise of all the jets that fly of the airport

Points négatifs: Le personnel de la réception est plus agréable Chambre avec porte sécurisée salle de bains propre espace double charge pour la chambre

Points négatifs: Le petit déjeuner était pratiquement que des glucides. La seul protéine était des œufs durs. Je n'ai pas été impressionné. J'ai été déçu parce que j'aime habituellement la Quinta.

Points positifs: La tranquillité, tout en étant très proche de l'autoroute.

Points positifs: Le personnel était super

Points négatifs: C'était très vieux et nous nous sommes sentis un peu sales, besoin sérieux de mises à jour, surtout dans la salle de bains.

Points positifs: Le lit était très confortable et propre.

Points négatifs: endroit super bruyant. Des vagabondsutilisent le wi-fi, ils trainent devant le balcon. Pas de place pour se garer.

Points positifs: Très bon petit déjeuner

Points positifs: Everything

Points négatifs: N/a

Points négatifs: The lady from front desk was rude

Points positifs: Free breakfast

Points négatifs: The water never got hot, so we had a cold shower.

Points négatifs: Room was old and run down.

Points positifs: Love that all pets are welcome

Points positifs: The hotel is around many restaurants and close to all the major highways

Points négatifs: The hotel was really REALLy dirty. The carpet although dark colored had numerous spills and had a bad odor. The walls were dirty and the room had a yucky smell. No bugs inspected therefore it was doable for my 3 night stay.

Points positifs: No breakfast

Points négatifs: To much noise from neighbors .

Points positifs: Staff was very nice and accommodating

Points négatifs: The hotel is a little run down. Our TV didn't work properly - could not change volume or channel. Desk clerk switched the remote out for us and it still didn't work. Beds were small and uncomfortable. I also felt somewhat unsafe in location

Points positifs: It was clean

Points négatifs: Did not look like pictures and a panel was open behind tv with insulation sticking out - needed some upgrades

Points positifs: Nothing to like

Points négatifs: Horrible service didn’t care about customers or there needs

Points positifs: The bed it was comfortable and how clean it was

Points négatifs: Shower nozzles where complicated to tell which one was hot or cold water

Points positifs: Rooms

Points négatifs: Staff

Points positifs: Cheapish. Ouvert

Points négatifs: Piscine est vidé et l'endroit est glauque.

Points négatifs: Vous appelez ça une franchise de motel ? c'était vraiment médiocre Je suis un directeur de motel aussi, vous devriez voir mon motel Dan

Points positifs: Emplacement

Points négatifs: Le petit déjeuner était mentionné comme l'un des équipements, ce qui n'était pas le cas. Chambre très basique également. Je ne reviendrai pas dans cet hôtel.

Points positifs: Je n'ai rien à redire de cet hôtel, sauf que le pommeau de douche ne coulait pas bien..sinon, le lit était confortable, un environnement calme, près de quelques excellents restaurants.

Points négatifs: pommeau de douche

Points positifs: I've stayed here twice and their services have not disappointed me

Points négatifs: No, I do not have any issues

Points positifs: The staff was nice.

Points négatifs: The bathroom wasn't properly cleaned. There was hair in the bathroom on the tub.

Points positifs: The location and cleanliness..staff was friendly as well

Points négatifs: There was not a fridge nor a microwave in the room..kind of an inconvenience..also, tje pool is closed indefinitely..wish i would have known that before i booked..i would've booked a different hotel

Points positifs: Nothing

Points négatifs: The looked nothing like the picture it smelled like smoke the sheets had cigarette burn hole in them the whole floor smelled like marijuana

Points positifs: Everything was great

Points positifs: Price

Points négatifs: See ratings.

Points positifs: Very confortable relaxing quiet and the staff are very friendly and helpful..

Points négatifs: There was nothing i didnt like...

Points positifs: pool closed for summer

Points négatifs: pool cl9sed

Points positifs: I cant say

Points négatifs: I dont know where to start

Points positifs: Close to the highway

Points négatifs: Staffpersons were unhelpful and impolite. One of our rooms had a bug infestation.

Points négatifs: The bathroom wasnot clean . I asked for a chair for the bath . Did not have won. I asked for a room with special needs ( desable)

Points positifs: Very spacious

Points négatifs: My room smelled like someone smoked on my first day. I requested a non smoking room however I stayed in that room and air cleaned it