Hôtels à El Paso

Points négatifs: J'ai trouvé un cafard mort dans notre chambre une heure de départ prolongée. L'accueil a été informé. Tout ce qu'on a eu c'est un désolé.

Points positifs: Location is great. Various amenities around the area. Nice spacious rooms. Comfortable beds.

Points négatifs: Room was not ready on time. Staff did not follow up on two separate issues. Window was cracked and had to move to another room after waiting for housekeeping to complete this room.

Points positifs: Cleanliness in the room was good.

Points négatifs: Yes bathroom toilet was terrible, it was clogged up in the morning. After the first person used the toilet, it would not flush. This made it impossible for the next person to use. When we went down to the lobby to use the restroom it was filthy.

Points positifs: There was everything to like and nothing to dislike.

Points positifs: Location, indoor pool

Points négatifs: The pool walls were dirty, greasy and moldy. I would recommend this hotel but maintenance needs to step it up.

Points positifs: Clean room/suite. Free WiFi. Hot breakfast with waffles shaped like the state of Texas. Staff was great.

Points négatifs: The location is a little bad for traffic. Construction in the area didn't help. Not a deal breaker.

Points positifs: Room

Points négatifs: No

Points positifs: Great location for traveler passing through town. Several restaurants nearby,within walking distance. Nice clean bright lobby,friendly greeting by staff upon arrival,ample free parking.Onsite bar and restaurant. In room refrigerator.

Points négatifs: Bed could be a little better quality.

Points positifs: Everything and great breakfast

Points négatifs: Nothing

Points positifs: Excellent Breakfast

Points positifs: Clean, comfortable, roomy, free internet and convenient parking

Points négatifs: No issues

Points positifs: Clean room . Friendly staff

Points négatifs: The design of the room , seemed like that the bathroom had more space than the room without even having a bathtub

Points positifs: The comfort of bed n room.was excellent. The breakfast was great¿¿¿the staff was very friendly ¿¿

Points positifs: Room was very clean and in good shape.

Points positifs: Great customer service, clean room, simple check-in and out, good and drink service was amazing

Points positifs: very clean, it's being remodeled to be a Holiday Inn. Staff was very friendly

Points négatifs: You can't close the thick curtains to aid in the noise and lights coming in from the interstate

Points positifs: The Jacuzzi and swimming pool were clean & well maintained. The bed was very comfortable. The staff were all attentive and courteous.

Points positifs: Not one thing

Points négatifs: Smelly, mold in bathroom, old out dated television, sticky couches, Would never book ther again.

Points positifs: Room was spacious, lobby colorful, decorative. Easy access, many dinning options in area. Great bargain for the price.

Points négatifs: Only down side, to get hot water at sink took a bit of time, but did eventually. Areas of the carpet were a bit lumpy.

Points positifs: The hotel has been purchased by Embassy Suites and is undergoing a multi-million dollar upgrade. Upgrades are sorely needed. The ongoing work did not impact us. There were signs indicating when there would no longer be breakfast and when the pool would be closed, all due to the upgrades. The enclosed 8-story atrium is pretty nice. The indoor pool is a decent size and there is a hot tub, but my group did not use either. The staff were very polite and check-in and checkout were easy and quick.

Points négatifs: Our group had 4 rooms. The air conditioners did not work in any of the units. The front desk was told twice but nothing repaired or notes left indicating that they could not be fixed. On the last night, one of our rooms needed to be moved due to the heat. We had a couple rooms on the 3rd floor over the pool. The odor of chlorine was pretty significant. All of the rooms had mold/water damage issues behind the wallpaper, primarily in the bathroom and around the sliding glass door to the small deck. A dirty pair of underwear was adjacent to one of the decks. We were there for 4 days and the breakfast was the same each day (scrambled eggs, a slice of ham, and some chewy potatoes). A large cockroach was observed in the atrium where breakfast is served.

Points positifs: The Staff was pleasant,

Points négatifs: Do not know where to start. The property is a dump and under massive renovation. The structure should actually be imploded. While I was there over a two (2) day stay the construction noise level was intense. Workers all around. The a/c barely functioned with the outside temperature hovering around the century mark, Front entrance roped off. 75 % of the rooms gutted. The Hotel should never be accepting guests while under construction.

Points positifs: The lobby, garden area and breakfast bar were nice.

Points négatifs: Room need maintanance (moldy trims, dirty lamp shades, old fixtures). The bathroom was extremely dirty, there were urine fresh stains on the toilet. It looked like it was a luxury hotel back in the day. Now, it just falls short .

Points positifs: Beautifully designed with a sense of being outside when u look over the inside balcony.

Points négatifs: The location and convenience of everything

Points positifs: The place looks beautiful inside

Points négatifs: The roof had a leak in breakfast area, where nobody seemed to notice... Complete hazard with kids and especially being pregnant. I called for more towels and soap for the next day never received anything, had to go down and ask the front desk in which he pulled them from the back immediately.

Points positifs: Bed was nice

Points négatifs: Noise, and room was never cleaned, friendly lady driver who picked me up at airport

Points positifs: Comfortable bed and linens. Indoor jacuzzi. Living area in hotel. In room amenities: coffee, microwave, fridge. Close to shopping, restaurants and airport.

Points positifs: Rooms were great, clean, comfortable.

Points négatifs: booked reservation had breakfast included. No breakfast available due to construction being done at hotel. noisy at time due to construction. room rates should of been 10 to 15 % discounted from price paid due the situation or been informed of situation so reservation could of been cancel and reservation made else where.

Points négatifs: old

Points positifs: Le personnel responsable

Points négatifs: Les draps

Points positifs: Il y avait beaucoup de bruit provenant de l'autoroute.

Points positifs: Compact rooms, probably 1/3 smaller than regular places, but pretty well thought out. Has fridge but no microwave. It was clean and well maintained, and the staff was nice. Plenty of free parking. Can walk from airport

Points négatifs: South side is right next to a busy viaduct so the traffic noise is intense with the windows open. Ask for a room on the North side! Breakfast is minimal, all packaged stuff and no protein,

Points positifs: The staff was extremely friendly and accommodating.

Points négatifs: The rooms are made for micro- sized people- you feel like you're on a train. The construction work was shoddy- half- painted floorboards, poorly painted walls. The pillows felt like you were resting your head on a hay bail.

Points positifs: Located next to the airport is good, place is clean and overall good.

Points négatifs: I could hear the person in the next room snoring!

Points positifs: Can walk to the airport and a few restaurants nearby.

Points positifs: Clean, mini-fridge in room, walk to airport

Points négatifs: southern facing side is noisy, breakfast is junk food bonanza--inedible for anybody that values their health