Points positifs : Staff was SO helpful and friendly. The car I rented was perfect and it was a great value. I ended up getting a brand new car, first one to drive it, which was amazing. Enterprise has a great selection of cars at this location and the staff are so friendly I think will become my go-to rental place.
Points négatifs : Nothing really.
Points positifs : Very friendly and super easy!
Points négatifs : Nothing it was outstanding I really appreciate you all
Points positifs : Staff friendly. Easy pick up and drop off.
Points négatifs : Bit of a line up at 9 when it opened so took 30 minutes to get the car.
Points positifs : The car.
Points négatifs : The service and the information provided on the internet be accurate.
Points positifs : Staff at Crystal City location very nice and helpful. Car was great, super comfortable, and the price was fantastic.
Points négatifs : Wouldn’t take debit card. No mentioned in booking
Points positifs : Dropping off was easy staff friendly.
Points négatifs : Long wait time poor customer service at pick up.
Points positifs : Staff was nice
Points négatifs : They were out of cars when I went to pick one up.
Points positifs :
The staff was friendly but I reserved an SUV, like a Ford Expedition, and when I picked up the vehicle they tried to provide us a Chevy Tahoe, stating that the Chevy Suburban is not the same as a Ford Expedition. Both are full sized SUV's. I had to pay approximately $300 more than I reserved.
Points négatifs : Do not bait and switch the vehicles. Everyone knows that the Ford Expedition and the Chevy Suburban are comparable vehicles.
Points positifs : Staff tried to help with the situation, but management didn't accept solutions.
Points négatifs : They didn't accept my driver license from Ivory Coast, because for some reason it didn't exist in their book. I went to Dollar at the same location, who accepted my driver license without problem - but because I had not made a reservation, I paid more than double the price.
Points négatifs : I reserved a full size SUV, but they didn’t have any so I had to take a smaller SUV. They reimbursed one day of my rental.
Luxe (Cadillac XTS ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Arlington.
Enterprise possède 6 succursales à Arlington. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.
Non (selon nos données)
Non (selon nos données)