Points positifs : Super easy
Points négatifs : A hybrid
Points négatifs : I got a text from Enterprise saying that there were no cars available from the location that was closest to me. Even though I reserved it through Kayak stating that the car that I reserved was available. Sucks. I canceled the reservation, went elsewhere.
Points négatifs : Did not have any vehicles available when I showed up, had to rent a vehicle through Budget, have not issued a refund yet.
Points positifs : I liked the car and that I could drop it off on Sunday
Points négatifs : I found some items in the car that were left from the previous person
Points positifs : Staff was great, friendly, helpful and professional.
Points négatifs : Excellent customer service. Definitely will book again
Easy In, Easy Out
Points positifs : Nicole & Brian were great; efficient & pleasant.
Points positifs : Liked that they had a large SUV on Sunday
Points négatifs : Line to get car was too long and car was really dirty inside.
No car available even if reserved
Points positifs : They tried to call
Points négatifs : It is completely unacceptable for a specific car type not being available after a successful reservation: I reserved a mid-size car and told only a pick up was available. Sure, I am going on a six hour drive and I want to double my gas expenses... Hopefully they will get sued, class-action possibly
Points négatifs : I reserved a car. When I showed up, I was told they were out of cars. When I asked for help - e.g., can you find me another car in the area? - I was basically told to buzz off. In the end, I had to go to the Oakland airport to find a car, wasted three hours, and paid an additional $140 because THEY DIDN'T SAVE ME THE CAR I RESERVED.
Points négatifs : Waited for an hour for a dirty car that had an error message on the dash.
Points positifs : Great service. Very convenient checkout.
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Berkeley.
Enterprise possède 3 succursales à Berkeley. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.