Points positifs : I had reserved a car for a week long trip only to arrive at the airport and find Enterprise had no cars. The only car they could offer was a ten person van.They didn't expect any cars in until the next day. What good did it do me to reserve a car in advance with Enterprise?
Points négatifs : They could have had the car which I thought i had reserved.
Points positifs : Staff was super friendly and helpful. Little to no wait on the pick up. Quick
Drop off and immediate shuttle service to terminal.
Points positifs : I rented an “Expedition or similar “. They delivered an Explorer and charged extra for the bigger car.
Points positifs : No cars in stock but they still let you make reservation on internet and waste so much time. Horrible. Totally unprofessional.
Points positifs : Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.
Points négatifs : Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.
Points positifs : No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.
Points négatifs : No information on where to drop off the ergo
Points positifs : Monterey enterprise staff are great! quick in and out.
Car was pretty good for the trip.
Points positifs : NA
Points négatifs : When I arrived to pickup the car, they just told me “there is no convertible car” They didn’t inform me prior by calling or email They ruined the wedding anniversary surprise
Points positifs : Our representative, Whitney was very friendly and efficient.
Points négatifs : Parking was very limited.
Points positifs : Great staff, patient and helpful Cars ready to go
Points négatifs : Please offer maps that cover the larger area than San Jose.
Points positifs : Same here - they were very friendly, helpful and quick. I was in and out.
Intermédiaire (Hyundai Elantra ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Monterey.
Enterprise possède 2 succursales à Monterey. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.