El Conquistador, A Waldorf Astoria Resort

Points positifs : They have a private island beach I was unable to use because their check in is at 4pm and the last ferry that goes to the island is at 4pm. I was supposed to be there only one day, but checked out immediately after I realized that the infinity pool is not at this location.

Points négatifs : False advertisement. Horrible experience and they won't refund me my money even though I did not stay there. Horrible experience and every travel website will know of my experience.

Just ok

Points positifs : Definitely need some updates.

Points négatifs : Palomino island is very nice

Points positifs : The location was great, the views were great and palomino island was pretty cool.

Points négatifs : everything was overpriced and low quality. Let me clairfy: 1. Ate at two of the resort restaurants and paid 200 bucks for frozen fish while we were right on the Caribbean. 2. The resort itself was not well maintained (closed/vacant buildings, closed/vacant pathways, aging ferries etc.) 3. The "convenience" store which sold various groceries was comically overpriced. 25 bucks for a bottle of 5 dollar yellowtail, come on. I ended up driving 5 minutes to the local CVS and spending 5 bucks on a six pack. 4. Valet took at least 30 minutes to get your car. 5. Weird credit card/prepaid room charge of 100 dollars/night that we probably wouldn't have spent had we not had the money prepaid. 6. Drinks were weak and expensive 7. Staff was marginal at best w/ the exception of the bell boys. 8. Coqui water park is 20 bucks/person for 2-3 water slides 9. The only reason to stay on the resort is because it was so difficult to get off the resort. (from our room we had to get on the fenicular (sp?), walk a mile, get on an elevator, and walk another mile, then wait for 30 min for the valet to maybe get our car. 10. The fenicular (sp?) had a security guard inside whose presence was unnecessary. Being situated in the middle of the track, half the time we had to get on going in the wrong direction to go to where we wanted AND there was no way to just walk/take the stairs from the marina to the main resort area that we could find. 11. Free hotel wifi was nonfunctional. The list goes on, but to summarize, overall the resort had a thin veneer of luxury which was quickly unmasked by simply walking through the campus. I will not recommend anybody stays here longer than the day that is required to check out palomino and palominito islands and furthermore believe that this should be demoted to a 2 or 3 star resort as it doesn't come close to any 4 star resorts I have been to in the world.

Tout juste correct

Points positifs : Sans avoir besoin d'être mis à jour.

Points négatifs : Île Palomino était très agréable