Breakfast was good.
Very noisy place. Walls are paper thin. Other people that stay there are rude drunks who beat on other people’s doors and slam doors. Loud music playing in the middle of the night. Staff did nothing to stop it. I wouldn’t recommend anyone staying there for $200 a night.
Rude service by Ben at the front desk
First this hotel is NOT DOWNTOWN. So the name is misleading. Second the experience we had was below par for the price and even just as a regular person staying at a hotel. This is because of the incompetent and even rude service of Ben at the front desk. While we were enjoying the hot tub with another couple at close to 10pm, a young child who was unattended PUKED in the hot tub. The other apologized to us, but Ben was rude and made no attempts to improve the situation. We headed up to our room to continue our conversation and 20 minutes later Ben came to our room and -- no joke -- threatened to call the police because four adults talking *apparently* was too loud for the Hampton. Calling the police would have been a waste of time for public servants, we didn't have loud music playing, we were simply talking at normal volume. The biohazard left unclean in the hot tub however could truly be dangerous. Not sure what they were thinking but Ben must be too immature to handle a management position on a busy weekend. It was just bizarre. Also, the front desk attendants recommended we grab a drink at the restaurant attached. We walked over to find the restaurant is closed for renovations. It's attached to the Hampton -- how could the front desk staff not have known it was closed? Then two separate times I tried to ask quick questions about transport/attractions at the front desk, but there was only one person working and she literally fielded 3 separate phone calls each time while ignoring me standing right in front of her, so I just left and googled it. We're pretty easy going people, but this was seriously way below our expectations. I would not recommend this hotel to anyone. There are so many places to stay in Grand Rapids and the city as a whole is very affordable, so steer clear of the Hampton Inn.
Clean, modern and comfortable.
En choisissant Hampton Inn & Suites Grand Rapids Downtown, vous profiterez d'un séjour en plein centre de Grand Rapids, à 5 minutes de voiture de DeVos Performance Hall (salle de spectacle) et à 6 minutes de Van Andel Arena (salle omnisports). Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'établissement.
selon 375 avis
Les politiques varient selon le type de chambre et le fournisseur.
Hampton Inn & Suites Grand Rapids Downtown : Toutes les réservations faites le 30 juin 2020 ou avant, incluant les réservations non annulables, sont éligibles à un remboursement total. Veuillez consulter la page d’informations de Hilton sur le COVID-19 pour plus de détails.
Hampton Inn & Suites Grand Rapids Downtown est situé 433 Dudley Place NE, à 1,3 km du centre de Grand Rapids. La Grande Vitesse est l’attraction la plus proche de Hampton Inn & Suites Grand Rapids Downtown.
À Hampton Inn & Suites Grand Rapids Downtown, l’heure d’arrivée est 15:00 et l’heure de départ est 12:00.
Oui, Hampton Inn & Suites Grand Rapids Downtown propose du WiFi gratuit.
Non, Hampton Inn & Suites Grand Rapids Downtown ne propose pas de parking gratuit.
Non, Hampton Inn & Suites Grand Rapids Downtown ne propose pas de navette aéroport gratuite.
Hampton Inn & Suites Grand Rapids Downtown est à 14 km de Grand Rapids Gerald R. Ford. Hampton Inn & Suites Grand Rapids Downtown est à 52,2 km de Muskegon.
Oui, Hampton Inn & Suites Grand Rapids Downtown a une piscine sur place.
Hampton Inn & Suites Grand Rapids Downtown a mis en place les mesures suivantes :
Nettoyage quotidien, plus de produits d’hygiène à disposition.
Hall d’entrée adapté à la distanciation sociale.
Contacts réduits avec le personnel de l’hôtel et les autres clients.