Trouvez un billet d’avion pas cher pour Grand Rapids

Points positifs : "Seat was comfortable, good movies, etc"

Points positifs : "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Points négatifs : "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."

Points positifs : "the crew was very polite and professional."
Points négatifs : "the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay."

Points positifs : "Speedy boarding and good locker space"
Points négatifs : "Lack of room in seat especially with seat in front reclined."

Points positifs : "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Points négatifs : "Checking in bags and printing boarding passes were long unorganized lines of people"

Points positifs : "Crew was nice"
Points négatifs : "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Points positifs : "Great crew. Very kind and efficient."
Points négatifs : "American carriers seem to enjoy poor seat ergonomics."

Points positifs : "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Points négatifs : "Seat was shockingly small, even for economy class. TV was poor quality."

Points négatifs : "My tv screen could not show the movies"

Points positifs : "It was empty so we were told we could move around in the empty seats"
Points négatifs : "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."

Points positifs : "The boarding was fast."
Points négatifs : "For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep."

Points positifs : "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Points négatifs : "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Points positifs : "I had one of the few empty seats next to me."
Points négatifs : "The food is awful. Not enough toilets."

Points positifs : "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Points négatifs : "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Points positifs : "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Points négatifs : "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Points positifs : "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Points négatifs : "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Points positifs : "Friendly staff"
Points négatifs : "Lack of business class seats and no premium economy seats on this flight"

Points positifs : "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Points négatifs : "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."

Points positifs : "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Points négatifs : "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."

Points positifs : "Nothing much"
Points négatifs : "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"

Points positifs : "The boarding, the seats."
Points négatifs : "The food was so-so, and I did not get my choices, perhaps because I was at the back."

Points négatifs : "10 hour delay in Brisbane was terrible"

Points négatifs : "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"

Points positifs : "love the lounge and easy check in and boarding, great attendants and smooth trip"
Points négatifs : "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Points négatifs : "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."

Points négatifs : "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Points positifs : "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."

Points négatifs : "Food was hard and little stale."

Points positifs : "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Points négatifs : "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."

Points négatifs : "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."

Points négatifs : "After 14 hours the seats were like sitting on spikes"

Points positifs : "The food was AMAZING. No, seriously. Everything we had was great."

Points positifs : "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"

Points positifs : "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Points négatifs : "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."

Points positifs : "Entertainment selection Cabin Service associates were very good WiFi service available"
Points négatifs : "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."

Points positifs : "Neat plane, good food and service"
Points négatifs : "The entertainment screen was very dark. To bad since there was an ample selection of movies."

Points positifs : "Getting to Barbados from Manchester airport is convenient"
Points négatifs : "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "I liked the food and refreshments and the on flight entertainment was good.."
Points négatifs : "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."

Points positifs : "Food was very good crew were pleasant and helpful"
Points négatifs : "Seats are very hard"

Points positifs : "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Points négatifs : "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Points positifs : "Very good on board services and nice crew"
Points négatifs : "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."

Points positifs : "All the meals and movies included"

Points positifs : "It was a great experince we enjoy the flight other than the delay on the luggage"
Points négatifs : "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."

Points négatifs : "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Points positifs : "Everything on-board was awesome...Great job guys!!!"

Points positifs : "Great food/service/options, nice crew, on-time/early"
Points négatifs : "Entertainment system is quite aged, but selections were OK"

Points positifs : "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."

Points positifs : "Friendly service. Safe, on time flight."
Points négatifs : "Chicken lunch was just so-so."

Points positifs : "Clean airplane"
Points négatifs : "They could serve at least water"

Points positifs : "Super"
Points négatifs : "Super"

Points positifs : "They moved me to a more comfortable seat"
Points négatifs : "The smell in the bathroom was terrible"

Points négatifs : "My reservation through JustFly did not pass along that I’d paid for seat selection, and it brought along an unexpected checked baggage fee."

Points négatifs : "No video working"

Points négatifs : "Pilots could have at least tried to talk to passengers on what was causing delays. Just silence"

Points négatifs : "Boarding at gate a47 T2A at CDG was chaotic"

Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Points négatifs : "The service and courtesy of the staff wasn’t great."

Points positifs : "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Points négatifs : "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"

Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"

Points négatifs : "Une heure de retard au décollage"

Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Points positifs : "The inflight entertainment and WiFi was great."
Points négatifs : "The food could’ve been better"

Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."

Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"

Points positifs : "Smooth"

Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Points positifs : "Great food, on time, smooth service"

Points négatifs : "How about refreshing your antiquated aircraft? Seats? Entertainment? Overhead bins?"

Points positifs : "It was on time."
Points négatifs : "It was fine"

Points positifs : "Rien"
Points négatifs : "Retard d’une heure"

Points positifs : "Comfort, promptness, and food."

Points négatifs : "A huge queue due to AA policy to un respect BA policy of free 23 kg checked luggage of Int’l flights. A scandal, a shame. Won’t travel anymore with BA & AA."

Points négatifs : "Additional cost for luggage"

Points positifs : "The food choices were good and the entertainment."
Points négatifs : "The seats were uncomfortable and the tray table was really low."

Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Points positifs : "Nothing"
Points négatifs : "Everything sucks"

Points positifs : "Lost my bags"

Points positifs : "tout le service en général."
Points négatifs : "rien"

Points positifs : "No negative surprises"
Points négatifs : "Boarding was a little chaotic, but not hideous."

Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Points positifs : "More Space between passengers. Would like not to be in constant contact with someone."
Points négatifs : "There was no room."

Points négatifs : "Very cramped."

Points positifs : "nothing, didn't happen"
Points négatifs : "The process of trying to rebook using a third party purchase and a code share ticket."

Points négatifs : "Still waiting to get to the terminal."

Points positifs : "Food"
Points négatifs : "Delayed flight and missed connection flight to KC"

Points positifs : "Nothing"
Points négatifs : "Everything."

Points négatifs : "Too tight."

Points positifs : "The crew was very cheerful, professional, and helpful. The food was also surprisingly good."
Points négatifs : "The entertainment system failed a few hours into the flight, which is a big problem for an 8 hour intercontinental flight."

Points positifs : "Good flight overall"
Points négatifs : "The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate."

Points positifs : "Staff was Amazing!"
Points négatifs : "I thought I'd be flying Lufthansa but I got United. I feel Gypt."

Points négatifs : "Food"

Points positifs : "l’atterissage parfais"

Points négatifs : "Food"

Points négatifs : "Paid $120.00 to select seats and then the crew forced us to switch! Outrageous!"

Points négatifs : "Il faisait chaud dans l’avion"

Points positifs : "The food was surprisingly good."
Points négatifs : "The seats felt a bit too cramped."

Points négatifs : "Aucun repas"

Points négatifs : "Aucun repas"

Points négatifs : "Pas de repas d'inclus"

Points positifs : "Excelente atención, salida y llegada a tiempo y buenas opciones de comidas y servicios"
Points négatifs : "Todo estuvo bien"

Points négatifs : "Boarding at CDG in Paris was chaotic. Called group 1 and 2 to line up but boarding didn’t start for approx 45 minutes."

Points négatifs : "Vol retardé de presque 4h"

Points négatifs : "It was great"

Points positifs : "Pas grand chose"
Points négatifs : "L’avion, peu de place Pas de divertissement Pas de film Très etrpit"

Points positifs : "Aucun retard. Siege spacieux"
Points négatifs : "Nourriture infecte.. burger Aucun système de divertissement a bord, jai du télécharger l'application united a la dernière minute dans l'avion avec mes propres donnees et ca ne fonctionnais pas sur mon android... Tres décevant comparativement a air canada qui fait aussi partie de star Alliance"

Points positifs : "Le personnel sur ce vol été très serviable et présent."

Points positifs : "Avis général Embarquement"
Points négatifs : "N'était pas trop à l'aise. Et nous avons dû payer nos bagages. Triste."

Points positifs : "Very nice and friendly crew"
Points négatifs : "Food was awful and no choices and we have to pay for it + they should rent iPad to the passengers"

Points négatifs : "Space in seating very limited, and some seats in business class empty and also some seats with more room."

Points positifs : "United Airlines"

Points négatifs : "The worst flight of my life. Seats are awfully inconfortable for a night flight. I couldn't sleep at all. Screens are really annoying, most people don't know how to turn them off and they run advertisements all night long, nobody from the crew cares. Wifi app wouldn't stream anything on my phone. Im really sad that I will have to have the same night flight back to Houston."

Points positifs : "Professionnel"

Points positifs : "Tout est fluide: l'embarquement, l'arrivée, les bagages.. On était même arrivés avec 18 minutes d'avance!"
Points négatifs : "On donne assez à boire mais presque rien à manger..."

Points positifs : "Assez à boire et à manger, on nous a donné ce qu'il fallait."
Points négatifs : "Les écouteurs sont de piètre qualité. On ne peut donc pas regarder un film d'une manière convenable."

Points positifs : "Système multimédia sans fils fonctionnant sur nos appareils. Téléphone, tablette, etc."
Points négatifs : "Siège pas assez large. Jouer du coude pendant 8hrs c'est pas amusant."

Points positifs : "La ponctualité"
Points négatifs : "Le type d'avion."

Points positifs : "Le service à bord était impeccable."
Points négatifs : "Les sièges sont nuls (ergonomie douteuse). L'espace pour les jambes n'es pas convenable (trop étroite et la patte du siège avant oblige d'avoir une jambe de travers). Système d'information de la position de l'avion est nul (pas assez complet), peux pas savoir combien de temps il reste au vol."

Points positifs : "Avion en bon etat"
Points négatifs : "Hôtesse désagréable et 1h30 de retard pour un vol de 1h45"

Points négatifs : "Avion retarder plus de 3h , attente dans l’avion !"

Points positifs : "except for a young steward who smiled kindly"
Points négatifs : "the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier"

Points négatifs : "Seulement 1 choix de sandwich"

Points positifs : "Bathrooms remained tidy in economy throughout , leg room good"
Points négatifs : "Food was almost inedible."

Points négatifs : "It's a United crew. They're careless and rude."

Points positifs : "Service rapide, arrivé 30 minutes à l’avance"
Points négatifs : "Pas de tv, ni de repas, collation seulement"

Points négatifs : "Crew was great. Long wait for operations on the ground to pull plane to gate was only negative."

Points positifs : "l'avion est finalement arrivé!"
Points négatifs : "5+ heures de retard changement d'avion vers avion vieux (écrans microscopiques) places réattribuées aléatoirement"

Points positifs : "Nothings"
Points négatifs : "The plane delayed a couple hours. The plane was sooooo old, noisy should be retired."

Points positifs : "Les sièges et l’équipage en général. Le divertissement et le confort."
Points négatifs : "Propreté et embarquement à CDG. Pas de menu enfant."

Points positifs : "La rapidité de l’embarquement"
Points négatifs : "La largeur des sièges"

Points positifs : "La ponctualité"
Points négatifs : "La largeur des sueges"

Points négatifs : "Trop de délai itnutile. L'embarquement a été décalé de 5h! Le WIFI est payant à Chicago et la bouffe coûte chère pour de la mauvaise qualité. Le retard est du parce qu'il n'y avait pas d'avion, personne nous dit pourquoi. Finalement, on embarque et apres avoir attendu 30 min, on nous désembarque parce que l'Avion n'était pas prêt, l'équipe d'entretien n'était pas disponible! finalement, on rembarque pour de bon mais on a attendu un autre 30 min sans nous dire pourquoi. L'équipage fait comme si tout était normal mais on voit par la fenêtre qu'il y un camion de service qui essait de réparer de quoi derrière l'avion. On nous fait embarquer alors que rien n'est prêt. La personne qui s'occupait des baggages a pris 20 minutes apres notre embarquement avant de s'amener. C'était extrêment désorganisé."

Points positifs : "Départ à l’heure"
Points négatifs : "Siège peu confortable, température trop chaude dans la cabine"

Points positifs : "Depart a l’heure. Embarquement rapide"
Points négatifs : "Pas beaucoup de place. Pas de repas offert, pas de film"

Points positifs : "Départ et arrivée à l’heure"
Points négatifs : "Payer pour avoir la télé. Ne pas avoir de repas sur un vol de plus de 5 heures"

Points positifs : "Départ et arrivée à l’heure"
Points négatifs : "Très étroit. Équipage peu sympathique"

Points négatifs : "Je n'ai pas aimé être forcé d'acheter un billet de retour au québec lorsque je ne sais pas quel date je vais revenir. On ne me laissait pas prendre l'Avion sinon. L'information dites par l'employé cest avéré fausse, car une fois au Nicaragua on ne ma pas demande un billet de sortie. Une chance que j'Ai pu le canceller à l'intérieur de 24h. Sinon jai été satisfait du service."

Points négatifs : "Je suis arrivé 13 minutes avant le decolage et lequipage na pas voulu me laisser monter dans lavion. J'ai du prendre un vol trois heures plus tard pour fort lauderdale alors que mon pere etait hospitalisé a miami. Personnel tres peu comprehensif une femme a même rit de moi lorsque j'ai dit que mon père avait eu un accident. Cependant le vol etait etait avec air canada et non united"

Points positifs : "- The plane was ultra modern and extremely comfortable (and not full). - We did a Washington-Paris in less than 6 hours. Tail winds helped, but also the timeliness of the process (boarding, baggage recuperation, etc). - Food was excellent although not a lot (the General Tso Chicken was very very nice, the icecream as dessert was good) - Great movie selection"
Points négatifs : "- Breakfast was so so. - Free headphones offered are not great. - Not much, all the rest was good!"

Points négatifs : "Carte d'embarquement remise par Brussels Airlines à Marseille non valable à l'embarquement! Nouveau gros coup de stress dont je me serais bien passée. Visiblement, il y a des gros problèmes informatiques enrtre Air Canada et Brussels Airlines"

Points positifs : "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Points négatifs : "Serve at least one cup of water. It was not offered, nor available."

Points positifs : "Nothing"
Points négatifs : "The food, the entertainment"

Points négatifs : "changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,..."

Points positifs : "Ground staff"
Points négatifs : "More baggage checking counters."

Points positifs : "Flight was smooth"

Points négatifs : "OK flight, evening Business class"

Points positifs : "Everything"

Points négatifs : "they must work on quality and price"

Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Points positifs : "Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,"

Points négatifs : "Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing."

Points négatifs : "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Points négatifs : "Seating, food, entertainment, communication and comfort"

Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"

Points positifs : "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"

Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Points négatifs : "Changement de porte d’embarquement au dernier moment"

Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"

Points positifs : "Ponctualité et efficacité"

Points positifs : "Crew was polite"
Points négatifs : "Late departure"

Points positifs : "I liked very muche the flights time table."
Points négatifs : "I have nothing to add hear."

Points négatifs : "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"

Points positifs : "Timely"
Points négatifs : "Let you die of thirst until they finally get around to serving something"

Points négatifs : "Retard. Absence d’information sur le retard. Pas de sourire."

Points positifs : "legroom, service, boarding, meals"

Points négatifs : "L'équipement dans l'avion inopérant"

Points positifs : "La rapidité d'embarquement"

Points positifs : "Easy boarding on time nice crew"

Points positifs : "Boarding and in-flight crew very polite and professional."

Points positifs : "Nothimg"
Points négatifs : "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Points positifs : "Confortable space, great food taste,"
Points négatifs : "When we asked for the late food service, they told us they did not have any more left. We ask them to look for anything left and after hour the food still not arrived."

Points positifs : "Operazioni di imbarco veloci ed ordinate"
Points négatifs : "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."

Points positifs : "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."
Points négatifs : "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."

Points positifs : "Efficient!"

Points négatifs : "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Points négatifs : "Got canceled and we were stuck in Rome. Had to spend $3k to get back to United States. Thank you Air Berlin for nothing"

Points positifs : "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Points négatifs : "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."

Points positifs : "Everything else was excellent."
Points négatifs : "There was no entertainment on this flight"

Points négatifs : "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Points positifs : "Nothing..."
Points négatifs : "Late boarding Rude crew Bad service Lost my luggage"

Points positifs : "Almost nothing"
Points négatifs : "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Points positifs : "I didn't"
Points négatifs : "The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch"

Points négatifs : "Read above."

Points positifs : "Flight was fine"
Points négatifs : "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Points positifs : "Staff was friendly."
Points négatifs : "The flight attendant at the check in said our luggage was too big and needed to be checked. We got a ticket from her but when we got to the plane nobody said anything and we simply did what we had done all the previous flights we have ever taken, we stowed them in the overhead bins. The flight wasn't full and in fact some overhead bins were completely empty, but I guess she had her job to do and thought it wouldn't fit, but maybe she could have asked if we had used it before. I don't know why they say it's too big when we had been traveling throughout Europe for almost a month and had taken it on 4-5 flights and many other trips. It all worked out. Footnote Air France never made a issue of the exact same baggage that Alitalia said was to big. The bags fit fine on all airlines we have traveled. The flight was delayed 45 minutes which made my connection a bit tight. I was connecting to Air France which is part of The SkyTeam alliance comprises with Alitalia but my luggage could not be moved to the Flight to LAX so I had to get the bag I did check and go through the process all over again."

Points négatifs : "HORRIBLE seats. So unbelievably uncomfortable"

Points négatifs : "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"

Points positifs : "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"

Points négatifs : "They could offer some coffee."