Hôtels à Hangzhou

Hôtels à Hangzhou

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Hangzhou, Zhejiang, Chine
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  Prix moyen (nuit en semaine) : 90 €

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Meilleurs hôtels à Hangzhou

Tout voir
Jinling Jinma Palace Hangzhou - Hangzhou - Bâtiment
1
9,8 Excellent (1 299 avis)
dès 87 €
Présentation
Dans le quartier de Xiaoshan, cet hôtel se situe à moins de 10 km de Parc d'attractions Crazy Appleland, Hangzhou Paradise Park et Activité ludique Hangzhou Polar Ocean World. West Lake et Centre commercial MIXC sont également à 20 km de distance. Gare de Hangzhou Sud est à 9 minutes à pied.
Grand Parkray Hangzhou - Hangzhou - Chambre
2
9,7 Excellent (2 232 avis)
dès 108 €
10,0 Excellent
Points positifs: Everything
9,2 Excellent
Points positifs: Le petit déjeuner varié, les chambres spacieuses, la piscine
10,0 Excellent
Points positifs: Everything
9,6 Excellent
Points positifs: This Hotel went far, far past my expectations. It is an absolutely beautiful Hotel and it was lacking for nothing. I would definitely stay at this Hotel again and you couldn't ask for a better value.
Points négatifs: I wish a few more people would speak English but that is pretty much consistent through-out China unless your in Hong Kong. That is the only thing I didn't like but that has nothing to do with the Hotel.
9,2 Excellent
Points positifs: Everything was great, as usual
Points négatifs: Nothing
9,2 Excellent
Points positifs: Great hotel
Points négatifs: It is a little problematic to order room service because of the language barrier
7,5 Bien
Points positifs: Comfortable beds and room , good breakfast choices, close to subway, staff tried hard but language barrier still there.
Points négatifs: No lunch menu and restaurant a bit expensive
9,0 Excellent
Points négatifs: The remote control of the TV did not work !
9,2 Excellent
Points positifs: The breakfast service was of high quality. The staff were very responsive and professional.
10,0 Excellent
Points positifs: Good hotel. I'll be back.
Points négatifs: Your english should be, or let's say, must get better. But not a big problem.
Narada Resort & Spa Liangzhu - Hangzhou - Bâtiment
3
9,7 Excellent (1 708 avis)
dès 111 €
Présentation Avis
En choisissant NARADA Resort & Spa Liangzhu, vous profiterez d'un séjour à Hangzhou (District de Yuhang), à 24,2 km de West Lake et à 29,6 km de Pont brisé. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, une consigne à bagages et une laverie. Les espaces événements de ce complexe comprennent un centre de conférence et une salle de réunion. Un parking gratuit est disponible dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: The location was beautiful and room excellent.
Points négatifs: NA
Hangzhou Rose Garden Resort & Spa - Hangzhou - Bâtiment
4
9,7 Excellent (539 avis)
dès 174 €
Présentation Avis
En choisissant Hangzhou Rose Garden Resort & Spa, vous profiterez d'un séjour en plein centre de Hangzhou, (District de Xihu), à moins de 10 minutes en voiture de West Lake et Ville de la dynastie Song. Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et une réception ouverte 24 heures sur 24. Un parking gratuit est disponible dans l'enceinte de l'établissement.
10,0 Excellent
Points positifs: Great service with accommodating staff
7,1 Bien
Points positifs: Amazing breakfast
Points négatifs: No SPA at all! Just massage
7,1 Bien
Points positifs: Swimming pool and the garden in the hotel are quite nice. Bathroom is very comfortable. TV set has lots of movies.
Points négatifs: Noisy room: you can't see the road, but you can hear it very loud even with all your windows closed. TV set is one of the worst I ever saw: horrible remote with small touch screen that serves only purpose - unlock the remote (swipe to unlock) every 15 sec., very sluggish interface, and maximum sound is so quite you can't hear what people in the movie are saying. Also, there is no 'power off' button on the remote, you have to look for the button on the back side of the TV set. AC unit control is terrible: it is absolutely not intuitive, and a manual would be very nice because I couldn't figure out how to set the temperature and slow down the fan. Besides "up", "down" and "fan", it has only a button with a human (or child?) figure, and I have no idea what it does.
10,0 Excellent
Points positifs: Big, clean room with a beautiful bathroom... Great breakfast, big outdoor pool and friendly staff! We had a wonderful week end here and we will definitely return!
Points négatifs: -
8,8 Excellent
Points positifs: great place for relaxing..........
The Dragon Hotel Hangzhou - Hangzhou - Bâtiment
5
9,6 Excellent (3 954 avis)
dès 147 €
Présentation Avis
En choisissant The Dragon Hotel Hangzhou, vous aurez la chance de séjourner en plein centre de Hangzhou, à moins de 5 minutes en voiture de West Lake et Pont brisé. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Hangzhou, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 1200 mètres carrés et comprenant un centre de conférence. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette au départ de la gare.
10,0 Excellent
Points positifs: The breakfast is great, It got a lot of selections both local and international food. Pretty happy with the foods.
Points négatifs: The location is a bit distance away from Metro.
9,6 Excellent
Points positifs: Very modern, clean, friendly, everything is easy and convenient. We love it, enjoyed the shops inside, swimming pool and gym too!
Points négatifs: A bit pricy with food and drinks in the lobby lounge area.
9,6 Excellent
Points positifs: Really welcomed and helped by the staff, as I don't speak Chinese. Thanks to them for even giving me their card as I could call them and put the mobile to the taxi driver or service to explain them. Xiè Xie.
7,5 Bien
Points positifs: The room is spacious
Points négatifs: Soundproofing is bad
9,2 Excellent
Points positifs: The breakfast buffet was amazing. Although they did not serve hot chocolate for breakfast, the manager arranged one especially for us. The hotel is beautiful and well looked after, clean, upper end. We loved the pool area: big enough for swimming and there is a children's pool as well. Despite crazy heat, the pool area was almost empty.
Points négatifs: Food options inside the hotel are a bit limited for Europeans and pricy. Receptionists did not speak English very well and very quietly. I hoped they would have rather used Chinese instead.
9,2 Excellent
Points positifs: Nice staff and very helpful. Room are very clean und nice
9,6 Excellent
Points positifs: Huge hotel with very clean and luxurious environment, spacious rooms, friendly staff and the largest buffet spread I've ever seen.
Points négatifs: Location was not on the West Lake itself, but the scenic spot can be reached in a short walk from the hotel
Liuying Hotel - Hangzhou - Bâtiment
6
9,6 Excellent (571 avis)
dès 225 €
Présentation Avis
En choisissant Liuying Hotel, vous profiterez d'un séjour en plein centre de Hangzhou, à deux pas de West Lake et à 5 minutes de marche de Place Wushan. Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Hangzhou, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 200 mètres carrés et comprenant des espaces de conférence. Un parking gratuit est disponible dans l'enceinte de l'établissement.
9,2 Excellent
Points positifs: The location of the hotel on the shore of the lake is amazing and small pagodas and ponds at the hotel allow for very atmospheric moments. The pool is very nice as well as the restaurant no need to search further for good food!Beds are comfortable on european standards (i.e. Not chinese hard).
Points négatifs: Staff didn’t speak nor understand any english at all. Come with a translator (e.g baidu translate)
7,1 Bien
Points positifs: The view
Points négatifs: Didn't have much time to enjoy the facility.
10,0 Excellent
Points positifs: Very nice hotel indeed! Amazing shower, huge rooms, huge and very comfortable bed! The hotel is very beautiful just by the lake, which is stunning and romantic. Breakfast is a feast, more oriented to the Asian taste but still they serve plenty of fruits, eggs, all kinds of bread, pastries and fresh juices. Staff is very helpful and they are amazing with their phone translator which is perfect for both guests and staff to communicate.
Points négatifs: The Chinese restaurant at the hotel I wouldn’t recommend unfortunately. Go to their Café or Steak House instead, both are very nice with great options for a light meal or an amazing steak.
9,6 Excellent
Points positifs: Nice location, scenery and comfortable stay. Surely will pay vist and stay for longer period.
Points négatifs: Generally nothing to dislike.
Zhejiang Hotel - Hangzhou - Bâtiment
7
9,5 Excellent (3 819 avis)
dès 73 €
8,3 Excellent
Points positifs: Everything was perfect!! It's the local style but pretty!
Points négatifs: Not always clean. But it's ok
4,0 Correct
Points positifs: The location of the hotel was excellent. Close to the metro, shops, markets and restaurants.
Points négatifs: The reason why we have rated this hotel as disappointing is because we had booked a "non-smoking" room on a non-smoking floor (supposedly). Unfortunately there were people smoking in the rooms next door and throughout the corridor, at times. The smoke then obviously drifts through the air conditioning vents and into the room, so there was a constant smell of cigarette smoke. We spoke to the staff about this and they told us they could do nothing about it, even though we were on a non smoking floor. The smell of smoke was constant and disgusting and we will never stay at this hotel again. However, if you are a smoker, then the location was great and the rooms were acceptable.
10,0 Excellent
Points positifs: Great location, welcoming and attentive staff, spacious room.
Points négatifs: No pool.
8,5 Excellent
Points positifs: Le buffet parfait
Points négatifs: Communication difficile
8,3 Excellent
Points positifs: Super emplacement. Juste à côté d'une station de métro et à 10 min à pied du lac.
9,6 Excellent
Points positifs: Very comfortable and good amenities provided. Room was big and had a bath tub Good location with subway station right outside Service was good too
7,1 Bien
Points positifs: Chambre confortable et propre. Bouilloire et frigo. Bon emplacement proche metro
Points négatifs: Personnel parlant très peu anglais.
9,6 Excellent
Points positifs: Modern design of the rooms Good breakfast
Points négatifs: Massage section did not give you a secured sense to enter also it was full of smokers smoking in the section
10,0 Excellent
Points positifs: Everything was so meticulously provided for in the room. Although my room was not the most luxurious that I’ve stayed before, it was the most impressive in terms of all the necessities provided for the guests. Location was awesome. Everything was like almost perfect.
Points négatifs: The TV box gotta keep doing restart due to reception issues. Otherwise all is well.
8,8 Excellent
Points positifs: Juste à côté d’une sortie de métro.
Points négatifs: Le personnel ne parle pas anglais donc nous n’avons vraiment pu obtenir aucune aide pour planifier des sorties ou activités.
8,8 Excellent
Points positifs: Helpful front desk.
Points négatifs: Staff should speak a little bit of English. No drive way
10,0 Excellent
Points positifs: Le personnel et la simplicité
Points négatifs: Les vitres sales
Zhejiang Narada Grand Hotel - Hangzhou - Bâtiment
8
9,5 Excellent (3 263 avis)
dès 119 €
Présentation Avis
En choisissant Zhejiang Narada Grand Hotel, vous profiterez d'un séjour en plein centre de Hangzhou, à moins de 15 minutes en voiture de West Lake et Pont brisé. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service d'arrivée express. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,2 Excellent
Points positifs: The breakfast is very good.
Points négatifs: The facilities are pretty old and there is no popular foreign tv channels such as BBC and CNN.
8,8 Excellent
Points positifs: nice and large hotel near a park and mountain to the lake
Points négatifs: cannot access pool after checkout (usually allowed at other hotels/resorts) new subway under construction in the whole city and near hotel (interesting really)
5,4 Correct
Points positifs: Friendly staff.
Points négatifs: Lots of dust below bed (apparently never cleaned below the bed). Reception could not (would not) help to find a SPA area, and then saw later at check out some signs in the hotel room even mentioning some SPA in the hotel itself. Rooms are not quiet, one can hear the people in the hallway too clearly.
9,6 Excellent
Points positifs: I was having an ear infection and needed medicine. The guestmanager Caroline went with me to the hospital and helped through the process of getting me the right medicine. Really thankfull for that.
10,0 Excellent
Points positifs: super clean room and friendly personnel with full of patience and always ready to listen! Thanks! We will be back!
Park Hyatt Hangzhou - Hangzhou - Bâtiment
9
9,5 Excellent (2 720 avis)
dès 246 €
Présentation Avis
En choisissant Park Hyatt Hangzhou, vous profiterez d'un séjour en plein centre de Hangzhou, à moins de 10 minutes en voiture de West Lake et Pont brisé. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à Hangzhou, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 915 mètres carrés et comprenant un centre de conférence. Un parking gratuit est disponible dans l'enceinte de l'établissement.
9,2 Excellent
Points positifs: Everything about the hotel is fantastic. But extra thrills because of the rooftop bar.
Points négatifs: Can't think of anything.
9,6 Excellent
Points positifs: Awesome! Really awesome! The hotel is near MixC and Raffles, also be connected with metro lines. The room is very clean, and thanks again for the staff Mia. The view of the room is so good. Will recommend this hotel to my friends and can’t wait to be in Hangzhou again!
Points négatifs: N/A
7,1 Bien
Points positifs: breakfast is excellent
Points négatifs: service is so so,the emplyees are not that friendly
9,6 Excellent
Points positifs: Good location and good room service. It was my girlfriend’s birthday and the hotel prepared a cake for her, it tasted so good. In addition, the breakfast is in high quality.
Points négatifs: N/A
9,2 Excellent
Points positifs: The room was amazing and had a great view of the city (if it wasn't for the pollution). The bath was great and lots of room.
Points négatifs: The quality of the room service food wasn't 5 star standard.
West Lake State Guest House - Hangzhou - Bâtiment
10
9,5 Excellent (1 594 avis)
dès 185 €
Présentation Avis
En choisissant West Lake State Guest House à Hangzhou (District de Xihu), vous serez à moins de 5 minutes en voiture de Université de Zhejiang et de Temple de Lingyin. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service d'arrivée express. Un parking gratuit est disponible dans l'enceinte de l'établissement.
9,6 Excellent
Points positifs: Breakfast. Great service. Great food.
9,6 Excellent
Points positifs: Emplacement
10,0 Excellent
Points positifs: Spectacular question. Would definitely go back and the property is spectacular. It's outside the center but it easy to get there by car and it's worth being outside because the property is that nice. Breakfast is extremely good.
Points négatifs: I would skip the buffet dinner. Not worth it.
8,3 Excellent
Points positifs: My room is located in Building No. 8, which was build in 2017. The fitness center, cafe and restaurants are all located in this building. My room has a garden, with a beautiful view of typical Jiangnan Garden. The garden doesn’t face to an open area, so no need to worry your own privacy. You can walk around this hotel to follow all the President Mao’s step, which is really fun if you like natural view or Jiangnan Garden or the history of our new China. Btw, the provide L’OCCITANE shampoo, conditioner, shower gel and body moisture, which help me save the space of my own luggage.
Points négatifs: 1. The food in the restaurant is not as good as it was advertised and its price. I have to return the Dongpo Pork , as it is over dry:2. The room service food is not disgusting. I order dumplings at the eve of spring festival. As the traditional food of spring festival, the hotel just provide me some cheap, disgusting dumplings but with a five star bill; 3. The staff in the GYM are really annoying. They keep disturbing my daily training in order to get home early. ( it is not a 24 hours GYM, really wired in a 5 star hotel)
10,0 Excellent
Points positifs: best location and environment to enjoy the beauty of West Lake
Points négatifs: no
8,0 Excellent
Points positifs: Great location,
Points négatifs: Very, very expensive restaurant and coffee/bar, and far from reasonably priced ones. Very hard to get transport in and out, unless you had a Chinese phone number and payment facility, some difficulty communicating in English
10,0 Excellent
Points positifs: The breakfast buffet was extensive. The villa style residences are located in a beautiful lakeside setting. The gardens are well maintained with many different species. The site is of historical significance being where the Chinese government hosts important visitors and held the 2016 G20 summit The staff are highly trained with just the right level of attentiveness. They spoke sufficient English
New Century Grand Hotel Hangzhou - Hangzhou - Chambre
11
9,5 Excellent (1 539 avis)
dès 91 €
Présentation Avis
En choisissant New Century Grand Hotel Hangzhou, vous profiterez d'un séjour en plein centre de Hangzhou, à moins de 10 minutes à pied de Parc d'attractions Crazy Appleland et Hangzhou Paradise Park. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de location de limousines/berlines. En échange d'un supplément, l'établissement vous propose une navette vers et depuis l'aéroport (horaires restreints) et une navette au départ de la gare.
10,0 Excellent
Points positifs: outstanding hotel lovely room great staff
Points négatifs: usual limited western breakfast everything cold apart from the eggs if you got the cooked for you instead of taking fromm the Pile !!!!
10,0 Excellent
Points positifs: Super Hotel in 3min walking distance of Metro station People's Square (line 2). The entire staff were really friendly and helpful, the room was very clean and beautiful. Breakfast tasted also good and the massage was fine too. I also really enjoyed the view from my room (29th floor). All in all, a very recommendable place to stay.
Points négatifs: English of staff could definitely be improved but it's still far better than the previous (4-star hotel I've been to). WiFi was OK, but I am used to much faster connection speed.
7,1 Bien
Points positifs: Beautiful hotel reception & nice rooms
Points négatifs: The swimming pool wasn't as nice as the rest of the hotel
7,0 Bien
Points positifs: Staff were flexible when I asked for late check out. Staff were helpful when I asked for assistance to find hotel transport to the airport though I did not require the service in the end. The cancellation was hassle free.
Points négatifs: I think I got a new staff that attended to me when I checked out. The staff was unfamiliar with processing an overseas credit card and took a long time to figure out how to sort out the payment. There was a more experienced staff right beside, but the staff did not step up to assist. Quality of food provided through room service was inconsistent. I ordered black bean noodle for two consecutive days but they tasted different.
7,9 Bien
Points positifs: Very selective choices for breakfast
Points négatifs: WIFI service in the room
Hangzhou Kaihao Hotel - Hangzhou - Bâtiment
12
9,5 Excellent (642 avis)
dès 39 €
Présentation
En choisissant Hangzhou Kaihao Hotel, vous profiterez d'un séjour à Hangzhou (Xiaoshan), à 4 minutes en voiture de Hangzhou Paradise Park et à 8 minutes de Parc d'attractions Crazy Appleland. Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 heures sur 24 et une consigne à bagages. Un parking gratuit est disponible dans l'enceinte de l'établissement.

Les meilleures chambres à Hangzhou

Sanli New Century Grand Hotel Zhejiang - Hangzhou - Chambre
1
9,5 Excellent (1 096 avis)
dès 78 €
Présentation
Profitant d'un emplacement de choix à Hangzhou (Gongshu), Zhejiang Sanli New Century Grand Hotel Hangzhou se trouve à moins de 5 minutes en voiture Westlake Culture Plaza et Musée d'Histoire naturelle du Zhejiang. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et des journaux gratuits dans le hall. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'établissement.
Hangzhou Haiwaihai International hotel - Hangzhou - Bâtiment
3
9,8 Excellent (1 198 avis)
dès 49 €
Hangzhou Far East Hotel - Hangzhou - Chambre
4
9,0 Excellent (180 avis)
dès 50 €
Présentation
En choisissant Hangzhou Far East Hotel, vous profiterez d'un séjour à Hangzhou (District de Yuhang), à 14 minutes en voiture de Century Park. Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 heures sur 24 et une consigne à bagages. Cet hôtel dispose de 6 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking gratuit est disponible dans l'enceinte de l'établissement.

Meilleurs hôtels à Hangzhou près de Wulin Square

Tout voir
JW Marriott Hotel Hangzhou - Hangzhou - Bâtiment
1
9,3 Excellent (2 596 avis)
dès 166 €
Présentation Avis
Le JW Marriott Hangzhou est un hôtel de luxe renommé, élégamment aménagé et situé au cœur du centre-ville, dans le quartier des affaires. Il se trouve également à proximité du métro, de la gare ferroviaire, de l'aéroport et de nombreux centres commerciaux haut de gamme.
7,1 Bien
Points positifs: Very friendly staffs
Points négatifs: I like the very much of the friendly hotel staffs.
9,0 Excellent
Points positifs: I thought the breakfast selection was very good.I enjoyed the central location and the staff were very friendly and helpful.
Points négatifs: Nothing really comes to mind.
9,0 Excellent
Points positifs: My stay was perfect: room was spacious, clean and well decorated, the staff kind and helpful. I tried several different hotels in Hangzhou, but this is my favourite one so far.
Points négatifs: Compared to most of the luxury hotels in Hangzhou - which are located in proximity to the lake - this hotel was quite far from it (but very close to the main shopping district).
10,0 Excellent
Points positifs: Très bel hôtel. Très bon repas au restaurant chinois
9,6 Excellent
Points positifs: L'ensemble a été parfait, des chambres spacieuses et propres, une piscine exceptionnelle, la qualité du petit déjeuner a été aussi a la hauteur avec un excellent pain aux graines (très appréciable a Hangzhou) et un café bien mousseux. Le personnel au front desk aimable et serviable. Bref après testé, un grand nombre d'hôtel de cette catégorie dans cette ville, Le Marriott devient sans hésiter mon hôtel de prédilection.
10,0 Excellent
Points positifs: Great service
Points négatifs: Nothing
9,2 Excellent
Points positifs: Gentillesse du personnel, belle vue sur le lac quand accès au lounge.
8,3 Excellent
Points positifs: Le calme de la chambre
Points négatifs: Le buffet devrait être limité en quantité afin de permettre à chacun d’en profiter. Le gâchis qui s’ensuit est à la hauteur de l’abus de certains convives.
7,5 Bien
Points positifs: Local very good
Points négatifs: Clogged bath sink, TV no working well
10,0 Excellent
Points positifs: Everything else
Points négatifs: Food so expensive and not nice
The East Hotel Hangzhou - Hangzhou - Bâtiment
2
9,1 Excellent (692 avis)
dès 111 €
Présentation Avis
En choisissant The East Hotel Hangzhou, vous aurez la chance de séjourner en plein centre de Hangzhou, à moins de 15 minutes en voiture de West Lake et Westlake Culture Plaza. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 heures sur 24 et un service d'arrivée express. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'établissement.
9,6 Excellent
Points positifs: Liked the peaceful vibes. The friendly staff helped. Special mention to Tammy. Her attention to details definitely impressed. This is my third stay here.
9,6 Excellent
Points positifs: Les personnels sont extrêmement gentils. Ils font tout pour notre comfort. Surtout Kiki qui m’a aidé à changer la chambre et rappeler un taxi. Le petit déjeuner est très bon avec la bonne qualité. La chambre est confortable et propre.
Points négatifs: Rien.
10,0 Excellent
Points positifs: Modern and luxurious, with extremely helpful and friendly staff. Rooms were very well-thought through - I loved the small touches such as the Longjing Tea set in my room, the bath salts, the well stocked amenity kits. The breakfast was fantastic. Overall, an excellent stay.
Points négatifs: Nothing major. I would have preferred the rooms to be a bit brighter but that is my own preference.
10,0 Excellent
Points positifs: The room was a comfortable size for our family. The decor was modern and the room very clean. The hotel staff were friendly and gave my kids some stuffed toys on arrival.
Points négatifs: The sliding door for the bathroom area is awkward with kids as they keep playing with it. Can consider to provide a removable door stopper to avoid the kids trapping their fingers
9,6 Excellent
Points positifs: Très bon hôtel pour un voyage d affaire. Chambre très agréable Repas et petit déjeuner excellent
9,6 Excellent
Points positifs: The staff was particularly into details. Special mention to Tammy and Jason. They were more like friends! Tammy was particularly amiable and thoughtful. This already my third stay here.
10,0 Excellent
Points positifs: Hôtel excellent par les prestations, les équipements, le niveaux des matériaux choisis et la proximité du lac de l'Ouest Je le conseille absolument particulièrement les suites
9,2 Excellent
Points positifs: It's very spacious room with long sofa to chill with friends. Like the unique design of room very much with modern tech tools and electric appliances. Good quality facilities and provision in room. Breakfast provided has a great variety. Other than the usual buffet, you may also place order for hot food like local soup noodle or western breakfast.
8,8 Excellent
Points positifs: Le personnel était attentionné et à l'écoute, la chambre était spacieuse et moderne
Points négatifs: L'hôtel est situé assez loin du centre ville, il faut donc se déplacer en taxi
7,5 Bien
Points négatifs: Restaurant très lent / un plat oublié !
9,6 Excellent
Points positifs: Les chambres sont spacieuses et très confortables. Le lit très grand. La salle de bain avec grande douche et baignoire. Tout paraît neuf et la propreté est impeccable. Le personnel est aux petits soins. Le petit déjeuner est très varié et copieux. Les vélos sont en libre-service.
Points négatifs: C’est un peu loin du centre mais il y a des pistes cyclables pour aller au lac de l’Ouest.
10,0 Excellent
Points positifs: The hotel is amazing. With delicate and elegant decoration and layout. Breakfast is good.
Points négatifs: Not much restaurant around the hotel within walking distance.
Midtown Shangri-La Hangzhou - Hangzhou - Bâtiment
3
8,9 Excellent (8 540 avis)
dès 184 €
Présentation Avis
Midtown Shangri-La Hangzhou se trouve au centre de Hangzhou, à 5 min de marche de West Lake et 12 min à pied de Pont brisé. Les équipements et services proposés incluent un centre d'affaires, un service de location de limousines/berlines et un service d'arrivée express. En échange d'un supplément, vous pouvez profiter des services d'une navette au départ de la gare. De plus un parking gratuit se trouve dans l'enceinte de l'établissement.
10,0 Excellent
Points négatifs: Midtown Shangri-La has excellent location. Close to broken bridge West Lake, next door to Kerry Center shopping mall. 5 minutes walk to Fengqi subway station.
1,0 Mauvais
Points négatifs: I made a booking for 2 rooms but I couldn't arrive until 2 days later. So I was asked to provide my full credit card details to the hotel to ensure that my family could check-in, which they did. Shockingly, when I returned to Singapore, I noticed on my Citibank credit card statement that someone had fraudulently used my credit card to withdraw cash twice from an ATM HSBC Br located in the hotel when I think I hadn't even arrived at the hotel!!!! I am 100% sure that I did not withdraw from this credit card as I don't even know my own PIN! I have now no recourse!!! Citibank has denied any responsibility and asked me to lodge a police report in China, but I am now back in Singapore! I am a very disappointed customer of MIdtown Shangrila Hotel and Citibank.
9,6 Excellent
Points positifs: La pièce est spacieuse et le personnel est délicat. Un moment pour se reposer entre deux rendez vous. Même seul, c est très bien.
10,0 Excellent
Points positifs: The Shangrila HZ is a very fine business class hotel. Great rooms, good mattresses, clean, wonderful breakfast buffet. Super gym and pool. All the staff are cheerful and genuinely helpful. It is a good location next to a modern mall - the Kerry Centre. As tourists I would say this is a good location, but the Park Hyatt is even better positioned as it is right on West Lake but also backs on to walking/shopping streets. The Shangrila is only 2-3 blocks from there & West Lake Park, so this is a very minor distinction.
Points négatifs: No big complaints. Location is very good, but not the best among HZ hotels for tourists. This is not a big issue. Our room was down a very long hallway far from the elevator.
7,1 Bien
Points négatifs: Le personnel n’est pas à la hauteur du service attendu.
5,4 Correct
Points positifs: le confort et l'accueil étaient au niveau de la renommée de la chaîne.
Points négatifs: Le concierge était d'une nullité crasse. il nous a mal conseillé pour un restaurant qui s'est révélé fermé quand nous y sommes arrivés. le lendemain, il a été incapable de nous trouver un taxi sous prétexte qu'il pleuvait !!
10,0 Excellent
Points positifs: Everything was excellent, including the gym, indoor pool. We enjoyed our stay, the concierge guys were always helpful and answered my questions. Convenient location. We are happy with our stay.
Points négatifs: I was allocated to a room at the end of the walkway with no view but that did not spoil our stay.
9,6 Excellent
Points positifs: Located a few minutes walk from West Lake and even closer to lots of bars, restaurants and shops. The hotel has an excellent swimming pool, breakfast very good and all the staff were very helpful.
Points négatifs: No complaints
Hangzhou Hua Chen International - Hangzhou - Bâtiment
4
8,5 Excellent (4 614 avis)
dès 66 €
Présentation Avis
Se trouvant à Hangzhou, Hangzhou Hua Chen International vous permettra de profiter d'un séjour en bord de rivière, à 5 min de marche de West Lake et à 10 min à pied de Marché nocturne de Wushan. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service d'arrivée express. Si vous devez organiser une réunion à Hangzhou, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 0 mètres carrés et comprenant un centre de conférence. En échange d'un supplément, l'établissement propose une navette vers et depuis l'aéroport (disponible 24 h/24) et un parking gratuit se trouve dans l'enceinte de l'établissement.
9,2 Excellent
Points positifs: Convenient location in terms of transport and city centre facilities. An extra charger, provided in the hotel room, was also quite helpful
Points négatifs: Impossible to find unless using a Chinese map app like baidu maps. Tried using maps.me, got me to a completely different place.
9,2 Excellent
Points positifs: Très bien placé et super bon petit déjeuner
10,0 Excellent
Points positifs: L'emplacement central de l'hôtel pour profiter de Hangzhou, bon petit-déjeuner dans une salle donnant sur le lac de l'ouest, grande chambre, bonne literie.
Points négatifs: Rien. Tout était parfait.
10,0 Excellent
Points positifs: High quality hotel and situated very close to the West Lake and shopping/food areas
9,2 Excellent
Points positifs: Good location
Points négatifs: A price match with Quality
8,0 Excellent
Points positifs: The personnel was very nice, helped with all the misunderstandings very quickly and politely. The shower. The shower at the hotel was top notch. Really nice view from the breakfast hall. Not far from the Xihu lake. The night market is just behind the hotel, a 24-hours store is also nearby. Fresh fruits every day as a compliment from the hotel.
Points négatifs: Some of the furniture was way too old for the price of the hotel and its status. Not all personnel spoke good English.
9,0 Excellent
Points positifs: It's been our third visit there. We like the closeness to the West Lake - a couple of minute' walk; we love the breakfast - good choice of hot and cold dishes, the clean rooms and comfy beds (family room - on business and on guest floors); the nice staff; a possibility to leave your bags at the reception once you check out; the regular exchange of bed lined and towels. We also like the surrounding of the hotel - at a junction of main streets, easy to explore. At the back of the hotel - 2 min walk - there is the bus stop line 27 and other ones which can take you around the lake and to the Grottoes, to tea terraces & tea museum. At the front - a straight walk through a modern avenue leading up to the West Lake...
Points négatifs: Actually, having travelled around China a bit, - we are satisfied with our stay and would love to come back again..:)
8,0 Excellent
Points positifs: excellent emplacement
Points négatifs: le hall de l'hotel
5,0 Correct
Points positifs: C'est situé pas loin du Lac de l'Ouest, où les abords sont très animés et de grandes qualités.
Points négatifs: Cet hôtel n'est pas du tout aux standards internationaux, il est très loin d'un 4 étoiles. Le mobilier est vieux et devrait être changé depuis longtemps, sauf la literie qui est très bonne. Le Wifi n'est pas sécurisé.