Points positifs : Dropping of and picking up was gray. Staff was great.
Points négatifs : Smelled like pigs. The Dodge van was the biggest piece of junk. Shook like a wooden rollercoaster, bounced like a trampoline, no USB plugs for phones. The radio controls where horrible. I would never buy one, or rent one.
Points positifs : Pickup and drop off was the easiest I’ve ever experienced.
Points positifs : Easy, easy, easy. Easy location, easy pick-up, and easy return.
I want a refund of the reservation fee! Not allowed to rent car!
Points positifs : Absolutely nothing!!!
Points négatifs : I was thoroughly displeased with the fact that I couldn't rent the car and my reservation fee was not reimbursed. I've gone thru every bit of paperwork and terms and conditions and I've found nothing that states that I can not get a refund from my cancelled reservation.
Points négatifs : I was forced to have the car the full duration because of eVoucher that I didn't sign on. Very bad.
Points positifs : Thank you for the great deal on a very reliable and comfortable vehicle for travel. The Hertz rep, Shanna, was pleasant and helpful. The vehicle was ready to pickup and clean.
Points négatifs : All went well so nothing to complain about.
Points positifs : Friendly desk person.
Points négatifs : Poor directions on how and where to park when returning car.
Points positifs : Excellent Service!
Points positifs : The counter person in Cedar Rapids was quick and efficient and got us on our way in a few minutes
Flight rerouted, Hertz no help
Points positifs : Nothing
Points négatifs : Flight got rerouted to another larger city due to weather, so I called in to get my pick up location switched to the other city. I was told that there were no cars available and there was nothing they could do. Ended up paying for the Hertz car (I didn’t use) and getting another from Enterprise, who was more than accommodating and cheaper. Never again.
Points positifs : They were efficient and very helpful
Points positifs : Pick up was fast and easy. The car was nice.
Points négatifs : They had to run a credit check on me in order for me to rent a car. No other company has done that before. Checking someone's credit can lower their score, so I did not appreciate that.
Hertz possède 2 succursales à Cedar Rapids. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.