Réservez une voiture de location chez Hertz à Clearwater

Points positifs : Nothing

Points négatifs : We had rented an intermediate SUV however when we arrived they said they only had compact or large SUVs so they told us that we had secured a compact SUV. To avoid the hassle of cancelling the insurance pre-purchased we paid more to get a larger car as they would not provide the larger SUV to us in the agreed upon price. It felt like a bait and switch. The customer service was horrible and the car that we rented was dirty. There were wrappers, kids bracelets in cup holders, and in the seat back pockets. There was dirt and sand everywhere in the back and in the trunk. To top it all off the car smelled like smoke that had been covered up-not ideal for an asthmatic. I had to use my inhaler within 15 minutes of being in the car! It was a terrible experience!

Points négatifs : K.ayak allowed me to make a reservation for a time the location was not even open so I had to cancel and rebook.

Points positifs : Was a nice vehicle.

Points négatifs : Who ever takes care care of cleaning and preparing the vehicle for the next client is sub-standard. Vehicle was not clean inside or outside (cleaned it myself). No windshield washer fluid. Oil life indicator repeatability showed change oil soon. Tire showed major wear on them.

Points positifs : The drop off was easy

Points négatifs : The car wasn't ready. I had to wait for it to be cleaned in which they did a quick job so the roof of the car had dirty footprints & handprints on it, there was hair on the head rests, & the back seat were still wet from them JUST cleaning it. I felt very uncomfortable putting my children in the car

Untrained rep

Points positifs : When we got the car it took 40 min the person didn’t know what he was doing. Poor service. When we returned the car that person was extremely competent. That’s why 3 stars

Points négatifs : Returning the car very competent guy.

Rent elsewhere

Points négatifs : We waited for about 45 minutes to pick up the car. No one was at the counter for about the first 15 minutes. The car was in poor condition. Markings that looked like the paste part of tape were all over the car.