Réservez une voiture de location chez Hertz à Memphis

Points positifs : The staff was the worst part. I waited in line for an hour and a half just to pick up a vehicle I already paid for.

Points négatifs : It would be helpful if literally ANYONE would answer your phones. Also, get some more staff to help out.

Points positifs : Nothing. Disorganized, messy covid event

Points négatifs : Line was hours long. We just ended up abandoning the reservation and were not reimbursed

Points positifs : There were no cars. Did not get a vehicle

Points négatifs : Customer service was terrible.

Points positifs : car was fine

Points négatifs : pickup at Memphis took almost 2 hours - worst seen to date. will never use Hertz again.

Points négatifs : Lack of staffing to accommodate customers.

Points positifs : The staff member was so rude that we just canceled the entire order.

Points négatifs : Nicer employees that actually know how to work in customer service.

Points négatifs : It woul have helped for the company to have the vehicle I reserved available. Apparently this is common with hertz, as a service rep explained.

Points positifs : Nothing. The employees were not nice or helpful. We took a $30 uber from the airport in Memphis to Hertz, to be nonchalantly told that since we didn't get there by noon, the estimated pick up time, that our vehicle was given away and that they were sold out of any vehicles. took us 30 minutes to get another uber to get back to the airport to rent from Avis. Avis was employees were extremely nice and vehicle was brand new.

Points négatifs : everything

Points négatifs : Everything. They sucked and offered zero help or other solutions after charging me for a day that I didn’t get.