Points positifs : Yes
Points négatifs : For now nothing. Good job !
Points positifs : The service was exceptional. The manager at the rental location, Alex, was SO friendly and helpful.
Points négatifs : Nothing!
Points positifs : Very friendly staff and helpful
Points positifs : We wait 2 hours and 40 minutes to pick-up because there were not cars available. We lost one of the stop we had planned.
Points négatifs : Respect the pickup time. Almost 3 hours waiting is unacceptable
Points positifs : I liked the good service at the 5885 Decarie location , especially from Sugi, working there.
Points positifs : The drop off was nice and quick
Points négatifs : The car looked to be in shambles, with three different hubcaps. The form said there was no damage to the car, but the paint was chipped, there was a dent, and the front bumper was loose. During the rental period, the tire management system complained about empty tires.
Points positifs : Nothing
Points négatifs : The staff was unhelpful. There was an issue on their end, saying that there was no approval number from my credit card. Had to call my credit card company a few times to get it sorted out but the issue was on Hertz end. I think the guy was trying to charge me twice. Never explained or said sorry.
Points négatifs : The staff at Hertz were entirely unhelpful and rude
Points positifs : Pick up and drop off was good
Points négatifs : Phone commhnication
Points positifs : Good staff at the pickup
Points négatifs : The parking was full when I came to drop the car off... Was very complicated to find a parking spot (the Hertz location was closed)
Points positifs : Flexible and friendly administration at this location
Points positifs : Staff helpful and friendly, drop off easy
Points négatifs : Trying to reach customer service before and after to ask questions was very difficult. If we had been able to ask in advance where exactly we were to go at the airport it would have made the pick up much easier. Website not helpful either
Chez Hertz, une voiture de location à Montréal coûte en moyenne 39 € par jour.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Montréal.
Hertz possède 4 succursales à Montréal. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.
Non (selon nos données)
Non (selon nos données)