Réservez une voiture de location chez Hertz à Tulsa

Points positifs : Nothing. Car was paid for but no car was available on the same day I was planning on getting it. Terrible experience. And to put the icing on the cake, I've been charged for the car and insurance that Hertz did not deliver.

Points négatifs : When I pay for a car and insurance in advance, I expect there to be a car for me. Is that so unreasonable. I WILL NEVER USE HERTZ AGAIN

Points positifs : Nothing.

Points négatifs : First, the location was not at the airport. In some ways, that was good because I went to the airport counter first. What I found out is that the location where I was supposed to pick-up the car closed at noon, which is when I had scheduled my pick-up. So, I would have been very upset had I gone there. On top of that, I had to pay Hertz for another car, as they cannot accept prepayment to Kayak. I want my money back!

Points négatifs : When we picked up the car we did a walk around but missed the broken taillight. We asked if someone needed to check off we did that and they said no. When we got in the car and was several several miles down the road we turned on the air conditioner and it smelled so bad of cigarette smoke. The day before we turned in the car my husband was filling up the car and noticed that one of the tires had cord showing. We returned the car and they took a little bit off the balance but they never said sorry or even addressed the fact what happened.

Points positifs : There was nothing to like. I arrived at the location only to be told there were no cars available. They informed me third party vendors do not have an accurate count of their inventory. I went to a second location and again no cars were available.

Points négatifs : Call the actual company a few days before your rental day. We ended up driving our own vehicle putting all those miles on our car because the event was important and we could not miss it. Hertz did not care about us or what we were missing because they did not provide a car for us. Actually the manager told me that making a reservation for a car does not mean we will get a car. I have been renting cars for years and this is the first time I have had such a terrible experience.

Points négatifs : Not only was a charge for the insurance on the car but I never got a vehicle in the first place. Kayak information is not up to date on this location as not only did they have no cars available on site after I book but they do not allow same day pick up. I am completely disappointed in my experience overall and will not be using either service in the future.

Points positifs : The price of Hertz compared to the other rentals was cheaper.

Points négatifs : Picking up the car was awful. Even though I reserved and prepaid weeks in advance, and after lying to me saying it was on the way there; they didn’t have the standard size vehicle available. I had to accept a smaller size vehicle with no discount to the price. Overall would not recommend them unless you want your vacation to start off with added stress.