Points positifs : NA
Points négatifs : NA
Points négatifs : Everything was fine, except the truck had clearly not been cleaned prior to pick up. A little dirty might be acceptable, but it was just gross and smelly.
Points positifs : Staff good
Points négatifs : Cars bad
Points positifs : Keith was so nice and polite and extremely helpful at Tulsa
Points positifs : It was my first time renting a car and the staff were super informative and helpful.
Points négatifs : Tire pressures should have been checked. Two rear tires were low and front tires were significantly over-inflated.
Points positifs : The price
Points négatifs : Service at the store was the worst I’ve ever experienced at a rental store. At pickup and drop off The inside of the car was super dirty when we picked it up
Points positifs : Unlimited mileage
Points négatifs : Pricing
Points positifs : Nothing
Points négatifs : Had a car which I reserved 6 weeks prior available or made me an upgrade. Instead I was told that I was 2 hours late from the time I had indicated pick up and they did not have any cars available, they might get one later that day or next day.
Points négatifs : I wasn't happy that they gave me a car that was just half full of gas. Then they said they would fill the car up full for me to start my journey if I paid they $14.99. I expected to my car to have a full tank of gas when I picked up the car.
Points positifs : The staff was professional and friendly.
Points négatifs : It seems like they are processing my refund really slow. It has been a week since I returned a car and was told that there would be refund. I still have not seen it.
Nice customer service
Points positifs : The employees who were there when I dropped off the car were very nice.
Points négatifs : Nothing
Hertz possède 3 succursales à Tulsa. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.