Avis des clients
Note globale
8,2
Excellent
Basé sur 72 avis
Propreté
8,5
Confort
8,1
Prise en charge/retour
8,1
Rapport qualité/prix
8,1
Passer directement au contenu principal
Plus
Commentaires récents
Avis des clients
21
6
2
2
6
-
8,8
Points positifs : Staff was friendly and helpful however the website severely hampered his ability to provide timely service.
Points négatifs : Fix the website........more user friendly
avis de
-
10,0
Points négatifs : Nothing- everything was seamless
avis de
-
10,0
Points positifs : Super friendly. Easy to get to car. Easy drop off.
avis de
-
7,2
Points positifs : Pick up was complicated and took a long time. There was a new employee checking me out, but she didn't seem to have very friendly support from the rest of her team. I felt bad for her. Also, there was an attempted charge for a driver's licence check which shocked me. I think this is ABSOLUTELY
Points négatifs : (cont from first question) RIDICULOUS. I cannot believe Hertz charges for checking the driver's licence. I will not be renting from Hertz again because of this.
avis de
-
10,0
Points positifs : Everything's was very fast and easy and the car was great. We noticed during the pre-trip inspection that one tire had a nail in it, as is common around here with all the construction, so they gave me a new car, no issues at all with only a slight delay to change the paperwork. It was great.
Points négatifs : Not much. I was really happy with it all.
avis de
-
9,2
Points positifs : We like the pick up at 1 location and drop off at another location with no extra fee. The rental car was clean and affordable.
avis de
-
10,0
Points positifs : Really appreciated the pick up and drop off from/to the harbor. Gary was very friendly and helpful in pointing out how to navigate the city and where all the good spots are.
avis de
-
2,0
Points négatifs : I was given the option through Kayak to book this car for a time that the rental place literally WAS NOT OPEN. When I went to pick up the car the place was closed so I had to call Hertz customer service, demand a refund (which will take up to two weeks to be refunded to my card) and go to Enterprise
avis de
-
10,0
Points positifs : Staff was extremely friendly and made for a pleasant and personal experience of renting a car. The car was clean and exactly what I was looking for the day. Quick pick up and speedy drop-off, I even made my bus in time.
Points négatifs : Nothing, it was the best experience I have had renting a car in my short list of car rental experiences.
avis de
-
7,6
Points positifs : Yes
Points négatifs : We rented a midsize car but my husband said it was uncomfortably small - a Toyota Corolla.
avis de
-
4,4
Points positifs : Pickup was pretty quick and streamlined.
Points négatifs : The car was not well maintained, which they knew because it was sluggish to start when they started it the first time. There was a nasty stain in the back floorboard. They were very rude when I tried to take the car back not filled with gas and insisted that I fill it, despite being willing to pay.
avis de
-
10,0
Excellent
Points positifs : The staff are professional and very nice. So far they have never overcharged me after I have rented here a couple of times. The cars are new and well maintained. I always make sure to rent and return within business hours though. Nothing to complain.
Points négatifs : Nothing negative up to now
avis de
Notes des autres agences à Victoria
Où trouver des voitures de location Hertz à Victoria ?
Les meilleures astuces pour louer une voiture à Victoria avec Hertz
- 25% de nos utilisateurs ont loué une voiture à Victoria avec Hertz pour 32 € ou moins.
- Le prix des voitures de location de catégorie « Standard » chez Hertz à Victoria est environ 34% moins cher en moyenne que les autres types de véhicules.