Extended Stay America - Kansas City - Country Club Plaza

Points positifs : Locations was good.

Points négatifs : No double beds available upon checkin. Basucally called a liar. Proved reservation with my print out. Had to call GM to get resolution. Bill was messed up next morning. 45 min later no resolution. Missed 10 reservation. Never stay here again.

Points positifs : It was very accessible to the area of KC that we wanted to spend our time in.

Points négatifs : It was listed as a hotel with a breakfast. The 'grab and go' items for breakfast doesn't constitute a breakfast in my book. We ate elsewhere.

Points positifs : Room was big. Manager was very accommodating. Fairly quiet, great location.

Points négatifs : Toilet paper in toilet when we arrived. Toilet not flushing correctly. Had to ask for all dishes and then they gave you what they thought was appropriate. No coffee maker for our room. No tray in the microwave. Breakfast was a joke. Desks clerk didn'tcare

Points positifs : price

Points négatifs : Bathroom vent fan did not work. We told the maintenance man when leaving and he asked the room number so he could replace the fan motor.

Points positifs : The location to the Plaza is great! I would recommend for the price and location but I prolly would stay with hotel with pool.

Points négatifs : There is no pool and I had a queen bed vs King.

Points positifs : Location to the Plaza.

Points négatifs : The hotel was not clean and did not represent the quality of a 2 1/2 stars hotel!