Hôtels à Auckland

Points positifs: Services

Points négatifs: Vieux bâtiment

Points positifs: Un hôtel ancien mais pour Auckland mieux que d'autres.

Points négatifs: Il faudrait refaire les chambres à neuf.

Points positifs: Le personnel était génial. Lin spécifiquement à la réception. Elle nous a aidé à nous.

Points positifs: Le concierge, le club de remise en forme et à la piscine, le Palm Court et le petit-déjeuner.

Points positifs: Le personnel était sympa et serviable. L'emplacement était assez pratique pour l'accès à la nourriture. La navette pour le quartier du port était agréable.

Points négatifs: PAS propre ! Les toilettes n'avaient pas été nettoyées et il y avait une odeur constante et désagréable dans la chambre. Les chambres ont besoin d'être rénovées !

Points positifs: Very friendly staff. Magnificent breakfast. Very comfortable room.

Points positifs: Staff was exceptional. Bed was one of the most comfortable that we have evert slept in. Breakfast was good.

Points négatifs: It is very slightly out of the way, but they have a complementary shuttle to take you into the action. About a half mile to a mile away.

Points positifs: The Auckland Langham was far more than I had expected. Wish we could have stayed more.

Points négatifs: Our room had a cooling problem. Management brought us a fan, but it was only moving around warm air. A set of simple instructions on how the rooms lighting and shower controls would have been nice.

Points positifs: Breakfast was amazing!

Points positifs: Friendly staff and nice lobby. Homely rooms.

Points négatifs: We booked a double room but got a room with 2 singles pushed together. Street nose from our room on a Friday night was extremely loud. We were woken at least 4 times with yelling or loud cars from downstairs. This meant we had a terrible sleep and ruined our night.

Points positifs: The staff were incredibly friendly, professional and accommodating, the room was comfortable and well appointed and the facilities were fabulous, particularly the outdoor pool. We loved our stay here.

Points positifs: staff were friendly and willing to accommodate. Chocolates on the pillow and bottles of water were greatly appreciated!! Most comfortable bed i have ever slept in. BOOK this hotel!

Points négatifs: Only draw back should of booked for longer!!! Will definitely be returning!

Points positifs: We loved the Club Lounge access & the staff were all truly professional

Points positifs: le restaurant de l'hotel offre du bon service mais la qualité de la nourriture est plus qu'ordinaire. le spa et la piscine sont exceptionels.

Points négatifs: la nourriture du restaurant

Points positifs: Comfortable

Points négatifs: Nothing. All good

Points positifs: the very friedly staff , nice old style classic

Points négatifs: i didnt like the bathrooms too small and very old also the smell of the old carpets , the gym a little depressing should be in top floor with nice view

Points positifs: Overall an excellent place to stay, staff were excellent in most instances, we did encounter one staff member who appeared to be very unhappy and consequently was abrupt and dismissive.

Points positifs: central location

Points négatifs: very expensive, food, drink accomodation

Points positifs: This is my favorite hotel that I have ever stayed at. It is lovely and well appointed in every respect and all the staff were excellent, friendly, and helpful!

Points négatifs:

Points positifs: Quality of hotel, excellent service, location and ease of accessing downtown Auckland. The complementary city shuttle bus was an excellent feature.

Points négatifs: We were originally allocated a room that had an incredibly offensive smell (mould and damp). However, once notified, the hotel responded promptly, investigated and moved us to another room.

Points positifs: We felt very pampered in the luxurious room and comfortable bed. I enjoyed the welcome fruit and turkish delight too. The dinner in Partington's Restaurant was outstanding (albeit expensive!) We did not have breakfast at the hotel. The car service was very friendly- note the valet parking is $30 a day.

Points négatifs: The worst that happened was that the staff forgot to replenish the English Breakfast tea and sugar in the room on one occassion!

Points positifs: Warm, helpful and accommodating staff. Partington's is an excellent 4* restaurant with attentive, professional service and great food. The staff went out of their way to help and provide a room with a great view for NYE

Points négatifs: Air conditioning not on par with the quality of the hotel. Room fans in short supply when requested.

Points positifs: the attitude of the duty manager (from Scarborough U K )

Points négatifs:

Points positifs: près de l'aéroport pour une escale

Points positifs: Vous obtenez ce pour quoi vous avez payé, c'était très simple, mais propre et soigné

Points positifs: Globalement bon pour un séjour d'une nuit après l'arrivée sur un vol tardif, seul problème est de trouver l'endroit le plus commode pour positionner votre valise ainsi de ne pas bloquer le chemin vers la SdB

Points négatifs: Dans l'ensemble, aucune plainte. Bon rapport qualité prix et j'y reviendrais certainement.

Points positifs: situé à la sortie de l'aéroport, propre. Quelques options de nourriture, y compris un McDonald à côté.

Points négatifs: trop délabré

Points positifs: Bien situé, on peut aller à pied à l'aéroport à 1 km. 3 restaurant en 5 minutes. Marché juste à côté.

Points négatifs: pas généreux. Wi-fi un peu trop cher.

Points positifs: Proximité de l'aéroport.

Points négatifs: Les chambres étaient petites et le personnel n'était pas aussi sympathique que je l'aurais préféré. Dans l'ensemble, c'était un bon rapport qualité/prix.

Points positifs: L'emplacement était parfait. Juste à côté du terminal international. Navette disponible à toutes les heures moyennant un supplément.

Points négatifs: Le WiFi était très cher, il devrait être inclus dans le prix de la chambre. Chambres étroites avec seulement des oreillers simples, mais je sais que j'ai réservé un hôtel économique...

Points positifs: Very close to Auckland airport (10 minute walk), good for an overnight stay if transiting through AKL, but not anything more than that. Booked a room with a king-size bed, which was good. For the money and location, it is about what you would expect.

Points négatifs: Room is very small. Large enough for a king size bed, a small coffee shelf, small washroom and that's it. No real place to open two suitcases, other than on the bed (had to leave one open by the door and one beside the bed).

Points positifs: close to airport but signage for walkers could be better.eg sign at george bolt and tom pearce points you through car park but nothing obvious after that so had to use google maps. had to wheel suitcase on unsealed paths for part of the way.

Points négatifs: bed was too big for room. no place to put suitcases.

Points positifs: Location Well sign posted by foot as well as car from the airport Plenty of carparking A good array of shops nearby

Points négatifs: Rooms are rather on the small side. hard to fit 2 large cases inside and still be able to move around the room.

Points positifs: Parfait pour une arrivée tardive ou un départ de bonne heure.

Points positifs: Its ok for the price -close to airport

Points négatifs: For some one who is doing work the room is very small and the tiny desk and stool made extended work not easy or comfortable,, Important to note there is NO free shuttle - a bus that you need to pay $6-00 for the ticket...

Points positifs: La situation géographique pour une nuitée en transit.

Points positifs: Friendly staff and efficient check in. Rooms clean and comfortable

Points négatifs: Skip breakfast.

Points positifs: The location in proximity to the airport was our reason for choosing this hotel. It was rather "no frills," but was certainly quite adequate for what we needed. They were kind enough to hold our luggage until our room was ready and they had one ready for us two hours early, which was much appreciated. The front desk staff were very professional and extremely helpful, along with being very welcoming. There's a Jamaican coffee shop in the same building that's got great coffee, too.

Points négatifs: I didn't find the wifi policy for guests to be very accommodating. The room comes with 2 hours of complimentary wifi, after which you can purchase more time for a fee. The two hours isn't usable incrementally; from the time you logon until the time you logoff for the first time is all you get. In other words, if you want to use your wifi allocation 10 minutes at a time forget that idea--as soon as you logoff it counts as your entire free wifi allocation, be it one minute or 2 hours. That was my only disappointment with this hotel. Otherwise I was very satisfied.

Points positifs: close to airport hassle free and free shuttle

Points négatifs:

Points positifs: Proximity to the airport and reasonably prized. Excellent transport arrangement (free shuttle bus to airport running every 15 mins); cleanliness of rooms

Points négatifs: No telephone in room

Points positifs: Le club de remise en forme, la piscine et le petit-déjeuner étaient tous fantastiques

Points négatifs: Un peu loin des restaurants du port, mais le cadre comme le parc a aidé à compenser cela.

Points positifs: Loved the spa, pool and workout facilities. Also the free wifi is great and the lobby has a really great energy.

Points positifs: At the reservation counter at the time check in, the information and treatment was not properly taking care and we have to ask many basic question which is normally taking care by other international hotels or i thingk there will be an ignoring or classing people by their nationality which was upset me a lot in the beginning, later on it was ok.

Points négatifs: Location on the steep hill is not the best for walking around town. Please add to your review question .. travelling as.... something like other.... as none of your categories is correct for two business people travelling.

Points positifs: Excellent pool & gym. Nice large balcony. Walk-in shower

Points négatifs: rather outdated hotel. Not bad but for a Hyatt you might expect some more.

Points positifs: We appreciate the concierge service and the appartment very nice... fabulous...

Points négatifs: The carte of menu Restaurant is not excellent.... very basic.

Points positifs: The cleaning that was done each day.

Points négatifs: We had booked through booking.com and on arrival there was no booking for us but they gave us another room for the same price except it was not the same kind of room we had booked and was also two single beds pushed together which was very uncomfortable and disappointing!!!

Points positifs: restaurant diner et petit déjeuner complet.grande piscine

Points positifs: très agréable, bonne dimension des chambres , trés éclairée, terrasse

Points positifs: Personnel très agréable, de qualité. Que ce soit les portiers, le staff de de la réception, le personnel du restaurant, chacun avait le sourire, un mot gentil malgré notre anglais limité (certains même avaient la gentillesse d'échanger quelques mots de français); ce sont des petites attentions qui rendent un séjour agréable).

Points négatifs: rien

Points positifs: The food was amazing. We thoroughly enjoyed the breakfast buffet, it really is the best in Auckland, (We have stayed in several similar standard hotels in Auckland). The management staff were extremely professional and helpfull when we had an issue with our room.

Points négatifs: We unfortunately were double booked and as it was New Years Eve there was not another residence suite available. This was extremely dissappointing as I booked the room months in advance as I knew it would be busy on New Years Eve plus we were flying in from Ireland and wanted an extra special room for the occassion. Secondly, we had huge trouble with the toilet in our room, after one flush at around 9pm it would not stop flushing and was near overflowing. We had maintenance in our room trying to fix the problem for hours. This was suppost to be a romantic New Years Eve after a long journey and it turned out to be a disaster. One that never would have happened had we been given the room I originally booked.

Points positifs: My daughter and I loved your hotel but having stayed in hotels and b and B's around New Zealand wifi was available free. It is a rip off in this day and age to charge. The food was excellent and all the other facilities were superb you would be better adding a small amount to the cost of the stay and having wifi inclusive.

Points négatifs:

Points positifs: The staff where very helpfull

Points négatifs:

Points positifs:

Points négatifs: To be honest I wasnt happy about the room. The queen size bed was actually two singel beds pushed together, making the centre of the bed uncomfortable. Also there was mould in the shower and the all the air con did was dry out the air not cool it. This was my first time in a five star hotel and i was disappointed. Ive stayed at a bed and breakfast that was cleaner and more comfortable than this at half the price.

Points positifs: Très bien situé. Excellent petit déjeuner, mais cher.

Points positifs: Tout le personnel était exceptionnel ! C'était un bel hôtel très bien situé, avec une bonne cuisine, un excellent service et une salle de sport bien équipée à un prix très raisonnable !

Points positifs: Location

Points négatifs: Shocking bed: way too soft. Shower went boiling hot every minute or so.

Points positifs: Bien situé dans le coeur de la city, à proximité du port de plaisance et du shopping. What else!!!

Points positifs: Nothing

Points négatifs: We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.

Points positifs: Walking distance from cruise dock, concierge staff excellent, allowed early check in, assisted with all questions/concers

Points négatifs: Close to busy street, heard a little street noise late night/early morning.

Points positifs: The concierge on arrival made us feel very welcome. Excellent service in Knights restaurant

Points négatifs: Our room did not smell very nice

Points positifs: I enjoyed Japanese TV show

Points négatifs: dinner is expensive and not so much delicious

Points positifs: Location , friendly staff. The valet service was prompt and professional.

Points positifs: Great Service. Prestige.

Points négatifs: The room was a little bit noisy of external noise during the night.

Points positifs: The staff were friendly and helpful.

Points positifs: Hotel staff at check-in and check-out, helpfulness of concierge and storage of our luggage after check-out before we left for the airport was excellent.

Points négatifs:

Points positifs: very genuinely friendly but unintrusive service. The room was well appointed clean and comfortable and it was much quieter than other central city hotels i have stayed at. I thought the pool and spa area was very nice.

Points négatifs: I did not get the complimentary newspaper i requested at check in and the paper i received free at another event venue was cleared away by housekeeping before i had even read it. also hotel phone answering was rather slow

Points positifs: Great location so central to everything, great bed and bed linen

Points négatifs: The t.v is in a cupboard which limits the space in the room as the cupboard door is open for t v viewing. The standard of hotel we did expect a flat screen t v

Points positifs:

Points négatifs: The pillows - all too low and no options.

Points positifs: Jacuzzi

Points négatifs: The meal was really expensive downstairs..

Points positifs: Personnel efficace, agréable, sympathique et serviable. Juste en face de l'aéroport - ç2 minutes à pied, malgré l'aéroport, l'hôtel était calme.

Points positifs: Super pour départ à 6 h du matin. Vue sur le tarmac. Propre. Super ambiance. réception 24 H / 24, 7 j / 7.

Points négatifs: Il n'y a rien

Points positifs: La décoration, la salle de gym, petit déjeuner, la proximité

Points positifs: Le personnel était très professionnel, sympathique et serviable pour répondre à nos questions concernant les magasins, les restaurants et les informations sur l'aéroport à proximité. Les chambres étaient modernes mais très confortables. La vue magnifique sur le coucher du soleil sur le port était inattendue pour un hôtel juste en face de l'aéroport. Nous n'avons jamais entendu parler de la circulation aérienne, même si nous étions juste à côté de l'aéroport.

Points négatifs: Les chaînes de télévision étaient limitées.

Points positifs: Check-in process was great, Platinum breakfast benefit was recognised, free upgraded to Executive room, drink vouchers can be used on delicious mocktails in the bar, free bottled water in the room.

Points négatifs: No in-room welcome amenity - I rang and asked for this, and was told that it would get brought up, but it never did. Also got told at breakfast in the morning that we would have the breakfast rate charged to our room - and I had to remind them that this was complimentary as a Platinum member.

Points positifs: We love this place as it is right at the airport and there aren't any other hotels that are right there. There is drop off parking at the hotel but you will have to arrange long term parking through them or directly with the Auckland airport.

Points négatifs: My only real gripe is that we didn't manage to get any deals that they offer as they seemed to finish early. We found a cheaper rate and the website of the hotel mentioned that they will offer a cheaper rate. We phoned the hotel but they wouldn't do this. We ended up booking it through the ZenHotels website. We did have an issue with the payment of the room but using the ZenHotels Android app we made a call to them and it was sorted.

Points positifs: Location! I just walked 50 feet from the international terminal and I was there. Nice too that the public bus stop is right there too.

Points négatifs: Pricey! I believe that the pricd was more than any others near ghd airport. I was traveling solo and getting in late do opted for this Novotel.

Points positifs: The bed was really comfortable, room was quiet and modern. Really happy with the convenience of the location.

Points négatifs: The shower was a bad design. It had a metal drain cover that was loud when the water hit it, and a separate "window" shade was required for privacy when using it.

Points positifs: A very well run operation. Staff excellent , F & B first class.

Points négatifs: Cheap toilet paper . It is false economy.

Points positifs: A very new therefore modern and well appointed hotel adjacent to the international airport. Very convenient for those who need to overnight before flying.

Points négatifs: Someone had switched off the fridge - the beer was hot!

Points positifs: Le concierge était serviable.

Points négatifs: C'était très bien. Rien de si génial.

Points positifs: Aménagement d'une chambre avec vue sur ... Une grande variété de choix. Connexion internet rapide.

Points négatifs: Parking. Je suis sans éclat dans la cuisine.

Points positifs: Nous sommes allés à l'enregistrement mais nous avons dû attendre une heure car leurs ordinateurs étaient en panne. Ils nous ont donné un verre gratuit au bar, donc c'était bien. J'ai senti que la chambre était poussiéreuse, surtout dans les toilettes. Le personnel était sympa.

Points négatifs: La salle de gym a besoin d'être rénovée et la piscine était à seulement 4,5 de profondeur.

Points positifs: Le personnel est excellent, de même que son emplacement à Aukland

Points négatifs: L'hôtel a besoin d'un bon coup de neuf ! Principalement de petites choses, et il semble que ce soit en cours.

Points positifs: En soirée, des boissons servis dans salon du club. Rapide, wifi inclus.

Points négatifs: No power outlets sont Center ou une table de chevet.

Points positifs: The room are very nice and comfortable but the air condition did not work well which is the major deduction on the score

Points négatifs: The air condition not on

Points positifs: Great location, and the rooms were clean and comfortable. Easy walk to Queen street shops, restaurants, Sky tower, and Auckland harbor. Just used it as a base camp to visit things around the city. Easy bus from the airport (35 min), bus stop 2 blocks from hotel. No need to rent a car.

Points négatifs: Had to leave

Points positifs: Location

Points négatifs: Expensive at breakfast they charge you for every cup of coffee. Each time it was used the toilet in our room had to be flushed at least twice.

Points positifs: Concierge was very helpful. The photographer for the hotel's pictures was a magician because he certainly did an expert job at brushing up and photo shopping the website pictures.

Points négatifs: The hotel was VERY WORN and looks seedy. The carpets were dirty, furnishings well used, and walls scarred and in desperate need of painting. The mediocre breakfast buffet cost $31 per person and didn't include omlettes. I should have done my homework on this one.

Points positifs: The hotel let me check in at 8 am, after having flown all night from San Francisco. This was fantastic and made my day!

Points positifs: Lovelypool, good gym facilities, spacious room, comfortable king size bed

Points négatifs: Breakfast was not as good a spread as most international hotels, but acceptable as part of nzd 169 room rate.

Points positifs: Very spacious twin room. Excellent facilities. Lovely pool.

Points positifs: The location was excellent for entertainment in the CBD.

Points positifs: The hospitality was really good. I really appreciated the kindness of hotel staff. And the room was perfectly clean.

Points négatifs: Unfortunately, the view was not so good.

Points positifs: The room was nice and large. Excellent beds. Sensible mini bar prices. Great location.

Points négatifs: Quite a lot of noise from bar on Saturday night. We didn't get in til ll.30p.m.

Points positifs: good value for money and great location

Points positifs: Disponibilite du personnel

Points positifs: J'ai beaucoup aimé l'acceuil, le calme des chambre et le calme de l'hotel. Bien situé dans la ville par ra^pport à ce que j'avais à faire. Service en chambre irréprochable. de bons petits plats confectionné par le room service.

Points positifs: Découverte de la city, hôtel en plein coeur d'auckland et de toutes les activités.A l'hôtel nous avons apprécié l'excellent restaurant japonnais avec son service de grande qualité.

Points négatifs: Aucun membre du personnel ne savait parler français

Points positifs: le confort et l'acceuil ont été égaux a ce qu'il étaient.Nous avons fréquenté cet hotel depuis de nombreuses années.

Points négatifs: la non facilité de connexion internet, le coté frugal du plaza club,

Points positifs: la proximité avec le centre ville, la décoration, le personnel et les restaurants

Points négatifs: rien

Points positifs: Sa situation très proche des rues commerçantes et à deux minutes de la fameuse tour.

Points négatifs:

Points positifs: Super service efficace et amical

Points négatifs: pas de points

Points positifs: L'hôtel nous a recommandé des choses à faire et a même appelé un endroit de location de vélos pour nous ! Nous avions une vue magnifique sur le port et c'est à quelques pas des ferries et des restaurants !

Points positifs: location is where the praise begins but also sadly ends there.

Points négatifs: It was a little annoying to not find a toothbrush in the bath! Also, do hotels still use bar soap?

Points positifs: Excellent location. Very good accomodation. However poor service in the restaurant: one hour wait before dinner was served, again one hour+ wait for breakfast (two eggs over easy, plus coffee, nothing else). Complained and received apologies; then received free continental breakfasts.

Points négatifs: See above regarding service at the restaurant.

Points positifs: Friendly staff nothing is to much trouble

Points négatifs: The pole in the bedroom

Points positifs: La localisation tres centrale, shopping, visites touristiques, animation tout en etant situe au bord de l'eau. Grand confort, moderne et personnel tres aimable .

Points positifs: Hotel proche du centre,des ferry,Petit balcon et vu latérale sur le port

Points positifs: Good water views. Excellent response from management to a problem in the hotel.

Points négatifs: Don´t waste your money. We paid more than 600 NZD, the view we were promised to have, we didn´t get. There was a huge ship in front of our balcony as close as we can even read the passanger´s newspapers. We felt like being on railway station, because of terrible noise because of cargo they were loading. Ship left at 9 PM but there was another one in front of our windows at 6 AM till we checked...

Points positifs: Rien. J'ai été ébitté par un bug dans le lit et j'ai quitté l'hôtel à 4 heures du matin. Il n'y avait pas d'autre chambre pour nous, car apparemment l'hôtel était complet. Le réceptionniste n'a même pas essayé de nous aider avec d'autres hôtels. C'était la pire expérience.

Points négatifs: J'ai été ébitté par un bug dans le lit et j'ai quitté l'hôtel à 4 heures du matin. Il n'y avait pas d'autre chambre de rechange pour nous, car apparemment l'hôtel était complet. Le réceptionniste n'a même pas essayé de nous aider avec d'autres hôtels. En fait, nous avons vu les punaises de lit sur nos lits et avons montré la réceptionniste. Il a pris mes photos de bras mordus et a appelé le directeur et la direction a assuré que je ne serai pas facturé, mais incroyablement plus tard sur l'hôtel chargé pour la chambre. C'était la pire expérience.

Points positifs: Comprend un lave-linge et sèche-linge, ainsi qu'une mini cuisine

Points positifs: L'emplacement de Queen.

Points négatifs: Pas un bon rapport qualité/prix. Bruyant, les murs sont trop fins.

Points positifs: Très bien pour le prix. Confortable. Le personnel est très gentil et serviable.

Points positifs: Le meilleur rapport qualité/prix à Auckland, si vous avez un budget serré.

Points positifs: Staff was OK

Points négatifs: They call them self a hotel, there a lot more like a backpacker. No Tv, in your room, No A/C, heat ok, lots of people around with a lot of noise. If your going to be paying almost $50 a night pay $30 more and have a real hotel. I will NEVER stay there agian.

Points positifs: It's the cheapest place in town by a massive amount. It exceeded my expectations. Friendly staff, clean rooms. Short walk to town and loads of nice cafes nearby.

Points positifs: our beds were really comfy large singles and the sheets were crisp and clean which we were stoked about!

Points négatifs: werent too keen on the jolty lifts!

Points positifs: The manager is quite friendly and they have a travel desk inside the hotel that can give good deals and idea about visiting around Auckland area.

Points négatifs: The hotel is a backpackers style more then a hotel style. The room was noisy and did not have proper windows! although Quality/Price are fair enough.

Points positifs: Good value, and rooms clean, like being close to Queen street

Points négatifs: Thought the bed spreads were old and looked unclean,

Points positifs: Clean, convenient, inexpensive, excellent restaurant/chef

Points négatifs: Nothing

Points positifs: i have enjoy during statying at Kiwi

Points négatifs: Nothing everything was good

Points positifs: disponibilite du personnel et chauffage

Points négatifs: fenetre qui fermait mal et bruit de la ville

Points positifs: Hotel proche du centre ville. Assez libre de ses déplacements.

Points négatifs: Une fois d'eau chaude insufisante, se fut qu'une fois. Peut être un problème qui a était résolut après.

Points positifs: Staff very helpful and friendly, everything worked efficiently in the room, shower, tv, radio, etc. even had a hair dryer. Also it was very quiet, away from city noises. Bed was comfy and I slept well.

Points négatifs:

Points positifs: Cleanliness of the room

Points négatifs: Too quiet

Points positifs: Excellent location, convenience and amazing value for the price. We had only booked for one night, but due to an emergency ended up staying three nights. The staff was good about getting us in. Clean, simple rooms. We were completely satisfied and I'd recommend it to anyone. Will return.

Points négatifs: Small detail: Remote control for television would have been nice for lazy guests (this was noted by my older father). This was not a problem for me.

Points positifs: 24 hour assistance. Warren the person who checked me in was very helpful

Points négatifs: Open up the snackbar for breakfast - some mornings I wanted some food without exiting the venue this was not available. The beds were a bit to soft. For convienience perhaps implement a forex branch? I had difficulty paying as you didn't accept usd or aud bear in mind I arrived very late and there was no forex branch nearby.

Points positifs: Nothing in particular

Points négatifs: Room very small. Bathroom not very clean.

Points positifs: Près de l'aéroport.

Points négatifs: Un peu loin de la ville (70$ l'aller-retour). Horrible lit, avait besoin d'être remplacé.

Points positifs: Super service. Très pratique pour se rendre à l'aéroport avec la navette gratuite

Points positifs: Propre, lit confortable, personnel sympa et efficace.

Points négatifs: La douche sur la baignoire était si dangereuse et démodée, le ventilateur bruyant de l'air conditionné, le serveur du restaurant ne savait pas quelle était la taille des boissons ou quelle pinte était et n'a pas demandé comment le repas était ou quoi que ce soit; la nourriture au restaurant pour le dîner était bien trop chère et le ventre de porc était très gras et immangeable.

Points positifs: Cet hôtel n'est qu'un bijou. C'était impeccable. Tout le personnel était très sympa et serviable. Moderne/mis à jour. Super chambre. Vélos gratuits (je n'ai pas eu à utiliser). Navette Aéroport Gratuite. Petit bar confortable avec Wifi gratuit. Des prix très avantageux. C'était l'endroit parfait pour terminer notre séjour en NZ.

Points négatifs: J'ai adoré cet hôtel. Il a parfaitement fonctionné pour nous, mais il n'est pas trop proche de la ville, donc si vous avez des bagages et si vous voulez passer la journée à Auckland, vous devrez savoir où garder ces bagages pour la journée (et ensuite revenir à elle). Le trajet en taxi via Discount Cab était à 35 $ (un bon prix, si vous êtes coincé dans la circulation) et une fois que nous étions là, c'était SI facile de se détendre.

Points positifs: Friendly staff Confort in rooms, specially the bed and pillows Complimentary wifi in public areas

Points négatifs: Continental breakfast buffet 22 NZ dollars, too much for only cereal, cheese, bread and some fruits The full breakfast was 27 NZ dollars and it was added, eggs, beans, pancakes, sausages, tomatoes Food is expensive

Points positifs: The dinner menu was awesome!!!

Points négatifs: Having to leave!

Points positifs: The service was premium and it is an excellent location for departures returns from Auckland International Airport.Great place for car storage as well.

Points positifs: The location is very convinient for international travellers arriving and departing from Auckland. It also provides a bus shuttle to and from the airport for travellers that need it.

Points négatifs: Being more so classified as an airport hotel, unfortunately there was a few inconsiderate guests staying making unneccessary noise in the late eveing/early hours of the morning. This is however, does not really reflect on the hotel itself.

Points positifs: Its closeness to both the national and international airport and the facilities offered by the hotel to meet both incoming and outgoing flights.

Points positifs: Location very near to the airport.

Points négatifs: The rooms are too small for international travellers, which are supposed to have some luggage.

Points positifs: Very comfortable. Good menu. Convenient for business. Would stay again if need to conect to overseas flight.

Points négatifs: No

Points positifs: Proximité de l'aéroport avec restauration

Points positifs: The peace and quiet

Points négatifs:

Points positifs: Excellent restaurant and good location for airport

Points négatifs:

Points positifs: staff were friendly and helpful - bed beautiful and comfy - room lovely

Points négatifs:

Points positifs: the efficient pick up to and from the airport (free transport)

Points négatifs: The room we go tgiven was VERY different from the one in the pictures(sleek modern and design decorated on paper....tired and poorly decorated the room we were assigned).

Points négatifs: Le sol de l'étage est daté. Le bruit circule vraiment entre les chambres et dans le couloir. Malheureusement, nous avions des voisins particulièrement bruyants et nous n'avons pas pu changer de chambre car l'hôtel était complet.

Points positifs: Le personnel était très serviable, le service de concierge est très bon.

Points positifs: Great staff

Points positifs: Conveniently near shopping points

Points positifs: Nothing was a bother to the staff. All were very friendly and went out of their way to be helpful.

Points positifs: being right in the middle of the city

Points négatifs: hotel was fine

Points positifs: A good standard, professionally run.

Points négatifs: No

Points positifs: Accueil courtois, parking en sus de 15€ mais trés proche rues commerçantes et au pied de skytower. Chambre trés correct, pdj moyen

Points négatifs: Hotel trés bien situé mais sans doute plus réservé à une clientèle d'affaires que de tourisme.

Points positifs: Location is great as it is near the main shopping area and cinemas. Also next to sky city with cafes and resturants. Its clean and quite enough. Spa is very good and I found staff helpful.

Points négatifs: Decor is over minimalistic creating an uncosy lobby environment. Food is not great and is expansive compared to other similar hotels.

Points positifs: I thoroughly enjoyed my stay at the Crowne Plaza and will certainly stay there again and reccommend the Hotel to friends and family.

Points négatifs:

Points positifs: My second stay in a month and I'm still impressed. Excellent service all round.

Points négatifs: The breakfast buffet was Euro/American style which was good but I would have liked more Asian options too, eg rice, miso, etc

Points positifs: good nd ideal location staff courtesy

Points négatifs: sure,,i stayed for 2 days 11,12oct checked out nd went for my work at matamata, came back on 16oct friday, just because i liked the stay before, came here, but you jacked up the prices for me rather than offering a better deal my protests nd objections binu mathew

Points positifs: Absolutely everything - from the initial greeting at the check-in desk to the check-out 2 days later. normally I think that the bar/lounge/ restaurant areas are unfriendly and too open, too "cold" looking, but this is really pleasant. I wanted to stay longer! Even better, I got a promotion for a fabulous massage at "Bliss", next door, it was also excellent.

Points négatifs:

Points positifs: Le service est super sympa, très attentionné et bien situé. L'environnement est agréable, le bar au rez-de-chaussée et un restaurant agréable pour le petit déjeuner. Ils ont aussi un café-restaurant que je n'ai pas eu à faire.

Points positifs: Le personnel est super. Il est bien situé.

Points négatifs: Température de la chambre réglable ont été horribles. Les oreillers ne sont pas terribles. Le lit était tout petit.

Points positifs: Le personnel est génial, super chambre!!! :0)

Points positifs: Comfortable and beautiful design. Great service.

Points négatifs: Breakfasts are quite expensive at the restaurant.

Points positifs: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.

Points négatifs: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.

Points positifs:

Points négatifs: I think the french approach is good but dont over do it which happens when having a meal in the resturant

Points positifs: Un hôtel idéal !

Points positifs: Le meilleur Holiday Inn où j'ai séjourné !

Points négatifs: Prolongez nos vacances là-bas.

Points positifs: The beds were comfortable and ample parking.

Points négatifs: Very noisy environment outdoors late at night. Poor response to the staff in answering the telephone in the lobby area and taking care of complaints. We we arrived to our room, it was not prepared. The entry door card keys only worked sometimes.

Points positifs: Équipements modernes, chambre et décor.

Points négatifs: Service au restaurant

Points positifs: Super hôtel, personnel très sympathique. Ma chambre était toujours bien propre.

Points négatifs: Le restaurant propose une bonne cuisine et de bonnes boissons, mais il n'y a personne. Le menu n'est pas très accessible.

Points positifs:

Points négatifs: maybe not charging guests 2% fee for using an internationally approved debit card. (VISA)

Points positifs: Super emplacement et prix raisonnables

Points négatifs: Minuscule chambre avec douche ouverte dans la salle de bain. Sans douche séparée. Pas assez de place pour ouvrir les bagages Notre chambre était plus petite que sur les navires de croisière.

Points positifs: L'emplacement était bon

Points négatifs: Le personnel était très peu serviable et ne s'intéressait pas à rendre notre séjour positif ; la qualité des équipements de l'hôtel et de la chambre n'était pas super. Je ne sais pas que les draps étaient propres

Points positifs: personnel Sympa et très serviable. Propre et confortable. En tant que jeune couple sur un petit budget, je vous le recommande.

Points positifs: The bed was comfy.

Points négatifs: The curtains were horrific. They had mold and were extremely dirty. They can improve with the cleanliness.

Points positifs: Close to town.

Points négatifs: Broken elevator, and then the cleaning lady filled the working elevator with rubbish and dirty towls so I couldnt fit and it made me late for my conference. I would of used the sstairs but I was on the 11th floor.

Points positifs: The location was ideal for the purpose needed

Points négatifs: Because of it's central city location, it was incredibly noisy

Points positifs: Decent bed, tea and coffee provided

Points négatifs: It was beautiful but muggy weather in Auckland and the room got a bit hot but being so central when you open the window's the city life is pretty loud. Not a big deal tho, we enjoyed our stay.

Points positifs: Good Location

Points négatifs: The bathroom, could be more comfortable!

Points positifs: That it was close to the main street, that it had a great wee cafe downstairs that served a great continental breakfast.

Points négatifs: Not spotless in the bathroom. sheets weren't long enough.

Points positifs: very city centric, clean, small but enough space for single accomodations, value for money

Points négatifs: bed was hard like full orthopedic beds.

Points positifs: rien !

Points négatifs: sale, odeurs moquette sale ! pas d'accueuil correct ,une seule personne , accès salle de bain dangereux , bruits d'ivrogne la nuit dans la rue !

Points positifs: Rien, vu le service effectué, ce n'est pas un hotel (pas de nettoyage, de lit refait, seulles les serviettes ont été changées.)

Points négatifs: Enseigne quasi inexistante, entrée accueil se faisant par un snack dont le plafond accueille toutes les tuyauteries, un accueil dès plus glacé et à peine commercial, le w-e c'est très bruyant toute la nuit, pas de placard ni de quoi s'asseoir dans la chambre, le sèche serviette ne fonctionnait pas et pas d'aération dans la salle d'eau + wc (moisissure et odeur) très exigue. Pas vu les commentaires.

Points positifs: Le fait qu'il soit en ville

Points négatifs: Nous avons passé de très mauvaises nuits , car il y a des personnes ivres qui sortent de la boîte de nuit qui se trouve sous l'hôtel, qui hurlent et parlent très fort

Points positifs: Bien situé dans le centre

Points négatifs: chambre minuscule dans laquelle ma valise n'a pas trouvé sa place. nuits réservées, parti après 1 nuit.

Points positifs: Convemiently located, good value for money.

Points négatifs:

Points positifs: le lit king size et le necessaire pour rester plusieurs jours ds la chambre

Points négatifs: la television qui est tres mal reglee

Points positifs: - La pression de l'eau à la douche - Produits de toilette - Le personnel - La propreté et la taille de la chambre - Belle vue - Proche de tout

Points positifs: Il est très bien situé. Le personnel est très serviable.

Points négatifs: La chambre est petite et a besoin d'être rénové.

Points positifs: The Attica bar

Points négatifs: It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.

Points positifs: La situation

Points négatifs: Internet trop faible débit et ménage approximatif

Points positifs: The location of the hotel was excellent. It was very clean and the staff were friendly and efficient.

Points négatifs: It was impossible to keep the room cool. The air conditioning was inefficient and it always felt humid.

Points positifs: La situation

Points négatifs: Proprete et confort de la chambre

Points positifs: great location to everything.great value for money.

Points négatifs: would prefer if there was free WiFi in the rooms.

Points positifs: the room and staff at front desk lovely also meeting a group from england at breakfast and talking was lovely very friendly also my 2 lovely flat white coffee at breakfast a must

Points négatifs: just getting used to using the card in lift and room

Points positifs: Location, rate, parking, city close to ferry

Points négatifs: no free parking, internet bad connection

Points positifs: Clean, comfy centrally located hotel

Points positifs: Proche du port

Points positifs: sa situation géographique au centre de la ville, l'accueil du personnel.

Points positifs: la proximité de tout: port, magasins, resto., vector arena pour les concerts

Points négatifs: je n'ai pas séjourné assez longtemps

Points positifs: bon accueil et services

Points positifs: La vue; la situation; le petit déjeuner buffet

Points négatifs: Nous avions demandé 1chambre double et 1 chambre en twin bed que nous avions eu du mal à avoir, réclamé 2 fois quand-même!

Points positifs: Hotel très bien situé en centre ville, très proche des transports, Superbe vue sur la ville et le SkyTower. Chambre impeccable. Rien à redire. Personnel très accueillant.

Points négatifs: Rien à signaler.

Points positifs: Location was the only good thing about the hotel.

Points négatifs: When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.

Points positifs: Everything was ready on check in time. 11am check out is very generous. It was nice a quiet...mostly.

Points négatifs: Had a work man working in room either adjacent or above us. This was a bit unnerving. Wondered why desk staff didn't "sell" pre-paid $16 breakfast.

Points négatifs: Internet access far overpriced

Points positifs: Friendliness and proximity to centre of city.

Points négatifs: The street noise was a little bit excessive

Points positifs: Close to harbour.

Points négatifs: Room 208 was close to nightclub entrance, loud music kept us awake until it finished at 6am. After notifying staff, we were able to move to another room the next night. Not happy about the noise, but staff were very helpfull. Proximity to noise is the only reason I cannot recomment the hotel.

Points positifs: Very quiet, comfortable room considering central city location. Reception staff all very helpful. Useful to have laundrey facilities available. Excellent location fo ferry terminals, all bus routes, shops etc. Good value.

Points positifs: We had a great breakfast, the shower was hot with plenty of water pressure

Points négatifs: Could'nt get to sleep due to excessive noise from nightclub next door

Points positifs: Hotel très bien situé Entre le port & Queen Street l'avenue principale d'Auckland. Prévoir donc car park payant en supplément. Idéal pr shopping et profiter du centre d'Auckland.

Points négatifs: Pas de piscine. Petite chambre, petites fenêtres.

Points positifs: It was in a great location, easy to walk to everything in the city.

Points négatifs: My room had a leak in the bathroom, the staff did not seem that bothered about it. There is not enough room in the loading zone when waiting for valet parking, only three cars can fit.

Points positifs: Being in downtown Auckland I was near all that I needed for that trip. Its location is its main selling feature.

Points négatifs: My room smelled badly of cigarete smoke inspite of your non smoking signs and should be been aired out properly prior to reletting

Points négatifs: Les wc ne fonctionnaient pas et le personnel n'a pas réparé convenablement

Points négatifs: Connexion internet payante et tres chere alors qu'annoncée gratuite sur votre site!!!!!!!

Points positifs: Excellente situation

Points négatifs: Le housekeeping n'est pas top