Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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5,2
Points positifs : staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.
Points négatifs : The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...
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8,4
Points négatifs : No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.
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10,0
Points positifs : Pickup and drop off were easy. Car was in great conditions and clean.
Points négatifs : n/a
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10,0
Points positifs : smooth, effortless process. easiest rental ever!
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2,0
Points négatifs : We were overcharged by about $250 from the quote I got from Kayak and now have to try and fight it from abroad,
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8,8
Points positifs : Great clean car, very new and well kept.
Points négatifs : The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.
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10,0
Easy going
Points positifs : The one-way booking was easy to make and convenient for our vacation itinerary
Points négatifs : The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihht
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6,0
Points négatifs : Our itinerary was not the same for avis as was confirmed by kayak. Resulting in us getting the car a day late and avis would not honor the confirmed price.
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7,2
Points négatifs : Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.
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10,0
Best Car Rental Counter Service EVER!!
Points positifs : The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!
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7,6
Points positifs : Auckland they charged me more than u quoted to me
Points négatifs : Price change from ur quote
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10,0
Helpful & efficient front desk assistance
Points positifs : We liked the simplicity of the procedures & the fact that everything was according to what had been arranged.
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10,0
Points positifs : Pickup and drop off were easy. Car was in great conditions and clean.
Points négatifs : n/a
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10,0
Points positifs : smooth, effortless process. easiest rental ever!
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8,8
Points positifs : Great clean car, very new and well kept.
Points négatifs : The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.
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10,0
Easy going
Points positifs : The one-way booking was easy to make and convenient for our vacation itinerary
Points négatifs : The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihht
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10,0
Best Car Rental Counter Service EVER!!
Points positifs : The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!
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10,0
Helpful & efficient front desk assistance
Points positifs : We liked the simplicity of the procedures & the fact that everything was according to what had been arranged.
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8,4
Points négatifs : No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.
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7,2
Points négatifs : Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.
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7,6
Points positifs : Auckland they charged me more than u quoted to me
Points négatifs : Price change from ur quote
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5,2
Points positifs : staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.
Points négatifs : The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...
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2,0
Points négatifs : We were overcharged by about $250 from the quote I got from Kayak and now have to try and fight it from abroad,
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6,0
Points négatifs : Our itinerary was not the same for avis as was confirmed by kayak. Resulting in us getting the car a day late and avis would not honor the confirmed price.
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