Hôtels - Kiev

très bonne situation géographique. des prestations de très bonne qualité surtout à l'étage "executive".

Le service n'est pas à la hauteur dans le restaurant du 8é étage.

Very good hôtel

The location is on a main road not far from the Dnieper River and the Paton bridge, two major land marks in Kiev that help foreign business travellers find the the hotel. The service was excellent. The restaurant is reliably high quality. The rooms are excellent in size, cleanliness and amenities. The park adjoining the hotel is a perfect place for a walk.

The price is not cheap but the hotel is worth the slightly higher price.

petits déjeuners copieux , mais sans originalité ni variété d'un jour a l'autre..pour le client qui séjourne plusieurs jours un peu de changement serait apprécié.

La qualité du buffet petit déjeuner avec une large plage horaire.

Le tarif des boissons au bar m'a semblé excessif

The check in was fast and the staff member woke me up in the morning as was requested.

The single comfort room had a bed around 15 cm too short, and I am a 5' 6" female. It could've been a kids bed.

Extremely bad employees, worst breakfast ever,etc

There was a very nice view from the 6th floor where we were

Coffee and tea were made available but it wasn't possible to get hot water until we asked for a kettle

Rooms were very clean and spacious which was a pleasant surprise! location was central and quite good as well. For $60 U.S. Dollars a night it was a great value too! I would recommend this hotel

Location is good and the hotel staff is very courteous.

No fridge in the room.

The bed was a bit hard.

La chambre ne corresponds nullement avec une chambre suite , très déçu de cette prestation , pas accès piscine gratuit , comme prévu dans la documentation

l hotel est tres bien situé mais les chambres ont absolument besoin d etre retapées

l etat des chambres , bien quelles soient tres propres

Nothing

I did not have access to the internet. Breakfest was awful. In general it was awful

the hotel staff are so friendly and helpful and the location is fantastic

the hotel still under preparation and the driller was knocking our heads every days we can't sleep well :(

place is a disaster!

The hotel staff was very helpful.

I paid double The Amount.AS I put all the card details on the website for reservation/booking.the money was deducted from the account even before I arrived.and on my arrival mr sergei green still asked for my card in order to swipe it to get his money.I Told him that it was necessary for him to swipe my card and he did.by this the bank charged me again.Please help on this.As I would continue using booking.com in the near future...Thanks

Great location - heart of it all, on Maidon

Staff weren't the most friendly!

Location

Room furniture was really old Very bad wifi No tea or coffee in the room No kettle in the room Old carpets, blinds, bedding, towels (some literary have holes) Breakfast had yesterday's salads (lettuce leafs had brown spots)

Staff was unbelievably great

Location

Bien chauffé

Situation sur la carte fausse. Si j'avais su que l'hôtel se trouvait près de Lybid Hôtel, j'aurais choisi ce dernier. En fait l'hôtel est très difficile à trouver et loin du vrai centre. La chambre que j'avais réservée ne correspond pas à mes attentes. La chambre faisait 16 m² en guise d'une Exécutive suite. Accès internet impossible depuis la chambre, il fallait aller sur le palier pour avoir un signal très faible. Petit déjeuner pauvre.

L'hotel est entièrement nouveau, donc tout est propre et tout fonctionne comme il faut. Le personnel est sympa et accueillant en général. Le rapport qualité./prix me semble excellent et l'hotel est plutot bien localisé, ni trop pres ni trop loin du centre ville actif. D'ailleurs, je suis souvent allé à pied vers les differents sites.

Le petit déjeuner est une blague!

Very comfortable and quiet hotel.

Very simple hotel, close to metro and some nice restaurants Price is good

It's ok for what you pay

The staff at the City Hotel was excellent. Everyone was friendly and knowledgeable. Any requests for assistance came with a smile. The food in the restaurant was very good and served tastefully. The location made it easy to walk and explore Kiev. Overall it was.a very pleasant experience.

Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets.

Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.

design de l'hotel. qualité générale. c'est un "petit hotel" et non pas un mastodonte de 400 chambres. Seulement 4 étages. hyper tranquille.

RAS.

le prix proposé par booking.com. Chambre ok, rien de spécial. Ni plus ni moins.

personnel mediocre, accueil minable. Attention à la situation géographique, l'hotel n'est pas dans le centre mais reste accessible à pieds (30min)

bon sushi ,il n y a plus de bruit tous les bateaux disco et river palace ont disparus

La chambre luxe vue sur rivière est super, design et charmante. J'y retournerai la prochaine fois. Les commentaires sur les marches est exagéré car il s'agit d'un simple escalier pour descendre sur le quai, donc à moins d'être handicapé pas de soucis.L'hotel est un peu isolé, ,mais 5 bateaux restaurant et 2 bateaux discothèque sont juste à côté, dont un bateau restaurant (avec des capsules de bière en façade) qui est simple, abordable et avec une serveuse adorable. L'insonorisation est effectivement très moyenne, mais sur 6 nuits, une seule à été un peu bruyante, donc rien de rédibitoire ! J'y retourne d'ailleurs bientôt !

New building?

Worst stay ever. They over charged me for everything. And didn't honor change of dates since I missed my flight. I lost my reservation and the young ladies at the reception asked and held a deposit of $80USD. They were friendly and professional but not in my favor. Also, the hotel feels too lonely as it is too far from everything. You will need a taxi to go anywhere. And after all this I left after staying there only one day.

The refurbished Deluxe Rooms were done well. The bar facilities were also good except that some staff members still need training on customer service and communication in English.

I disliked the idea that I had to pay for an extra half a day because I arrived a few hours before the book in time of 14h00. The standard double and twin rooms are in a terrible state. They don't qualify to be in a 4-star hotel ! That is what I had booked and I subsequently had to upgrade to a Deluxe room which was nice and comfortable but at a huge cost. I also did not like the harassment of my Ukranian girlfriend although I had booked a room for two people. The security personnel demanded her passport so she could have access to my room. For God's sake, she had the right to be with me and I had already checked in.

Staff was helpful

Twice I had to complaint that there was no hot water for showering. Room was extremely small

The location in the hystoric center of Kiev

Rooms are small as well as the bathroom which has no relation to the price. Room was noisy because of its location close to the restaurant and conferance room above.