Avis des clients
Avis
-
8.9
-
8.6
-
8.5
-
8.4
-
8.3
-
7.6
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
-
7.0avis de
The perfect location!
-
5.0avis de
Location is great but the jam is a big headache.
-
6.3avis de
Room had a fab view of the city and the bed was comfy. We liked the breakfast too. When we went to the room it smelled of smoke (despite having asked for a non smoking room due to asthma). We had to swop rooms but I feel this should have been checked beforehand, particularly as we booked into an executive room. It is a non smoking hotel and they do ask people not to smoke but sadly individuals appeared to continually flout the non smoking laws in Malaysia and I regularly saw people smoking under non smoking signs! It is a pity as the hotel was quite good otherwise. The hotel should charge people who smoke in the room.
-
7.0avis de
The residences. 1) The long walk from the residence to the restaurant which is situated at the hotel, 2) The smell coming from the toilet in the restaurant.
-
6.0avis de
The best is the location of the hotel. Good restaurants and variety of food in food courts.Different levels of shopping ranging from budget to exclusive.Also the use of executive lounge by staying at the residence. I thought that Booking.com does not charge till check out. But on checking in, I was told 1 night has been deducted from my card.
-
7.6avis de
my stay was fabulous. i was in an executive flr, and the room was more than what we expected. i liked the servive of the staff. gym n pool were good although it would be nicer if they can extend their pool timings later than 7pm. overall gardens was excellent. i will highly recommend this hotel.. none..
-
5.6avis de
New furniture and amenities. Room nicely designed and comfirtable. The bathroom was made of transparent glass. Everybody in the room can see the person who is taking a bath.
-
4.0avis de
Convenient location for shopping The first impression was horrible ! Valet service service was totally unprofessional and made the first and parking your vehicle is a nightmare in this place. None of the staff can give proper directions to the parking and valet is the only way you don't have to walk around the shopping mall finding your way to the hotel. I find it a shame that while some staff did present themselves as employees working in a 5 star establishment the frontliners at the lobby entrance totally destroyed this image and failed to attend to a customers needs. If you have to drive I seriously do not recommend you stay here
-
4.8avis de
Indoor connection between Mega Mall and Gardens Galleria It's not fully completed; the surrounding area of the pool was still in construction. A couple of rooms on my floor were still under decoration and there was some drilling and hammering going on during my stay.
-
7.6avis de
its cleanliness,proximity to shopping and transport. Staff are friendly and courteous, breakfast and coffee-house environment are soothing and relax. water pressure is low and sound proofing can be improved.
-
7.0avis de
The perfect location!
-
7.0avis de
The residences. 1) The long walk from the residence to the restaurant which is situated at the hotel, 2) The smell coming from the toilet in the restaurant.
-
7.6avis de
my stay was fabulous. i was in an executive flr, and the room was more than what we expected. i liked the servive of the staff. gym n pool were good although it would be nicer if they can extend their pool timings later than 7pm. overall gardens was excellent. i will highly recommend this hotel.. none..
-
7.6avis de
its cleanliness,proximity to shopping and transport. Staff are friendly and courteous, breakfast and coffee-house environment are soothing and relax. water pressure is low and sound proofing can be improved.
-
5.0avis de
Location is great but the jam is a big headache.
-
6.3avis de
Room had a fab view of the city and the bed was comfy. We liked the breakfast too. When we went to the room it smelled of smoke (despite having asked for a non smoking room due to asthma). We had to swop rooms but I feel this should have been checked beforehand, particularly as we booked into an executive room. It is a non smoking hotel and they do ask people not to smoke but sadly individuals appeared to continually flout the non smoking laws in Malaysia and I regularly saw people smoking under non smoking signs! It is a pity as the hotel was quite good otherwise. The hotel should charge people who smoke in the room.
-
6.0avis de
The best is the location of the hotel. Good restaurants and variety of food in food courts.Different levels of shopping ranging from budget to exclusive.Also the use of executive lounge by staying at the residence. I thought that Booking.com does not charge till check out. But on checking in, I was told 1 night has been deducted from my card.
-
5.6avis de
New furniture and amenities. Room nicely designed and comfirtable. The bathroom was made of transparent glass. Everybody in the room can see the person who is taking a bath.
-
4.0avis de
Convenient location for shopping The first impression was horrible ! Valet service service was totally unprofessional and made the first and parking your vehicle is a nightmare in this place. None of the staff can give proper directions to the parking and valet is the only way you don't have to walk around the shopping mall finding your way to the hotel. I find it a shame that while some staff did present themselves as employees working in a 5 star establishment the frontliners at the lobby entrance totally destroyed this image and failed to attend to a customers needs. If you have to drive I seriously do not recommend you stay here
-
4.8avis de
Indoor connection between Mega Mall and Gardens Galleria It's not fully completed; the surrounding area of the pool was still in construction. A couple of rooms on my floor were still under decoration and there was some drilling and hammering going on during my stay.
