Hôtels près de Tun Jugah Shopping Center - Kuching

Points positifs: Very good location, nice river view.

Points négatifs: They tried to charge us double for the room. Seems the lady at the reception was new.

Points positifs: Personnel très accueillant et à l’écoute, piscine avec superbe vue ! Propreté irréprochable. Vue magnifique quand vous avez une chambre avec vue sur la rivière !

Points négatifs: Travaux dans l’hôtel pendant notre séjour. Réveil vers 8h au son des perceuses mais ce n’est forcément que temporaire.

Points positifs: The Waterfront hotel is excellent. The location is on the water front and close by the restaurants and shops. It is also next door to the shopping mall. All the staff is so friendly, professional and helpful. We loved staying there!

Points négatifs: Nothing!

Points positifs: This is the third time we have stayed at the Waterfront Hotel, Kuching, in less than a year. So, inevitably, some issues will be repeated … which also shows that feedback is not always taken into account  · Positives (1) The Waterfront Hotel, Kuching has a good location in terms of eateries and attractions. (2) The service while you are on-site is excellent. (3) The rooms are very comfortable. Some rooms offer excellent views of the Sarawak River and its surrounding areas. (I am starting my "negatives" here because what I have to share exceeds the stipulated 2,000 characters) · Negatives (1) The free Wi-Fi is very slow and frustrating. This is a major concern for us. (2) Pre-visit communication with the hotel is non-existent: this is the second time it has happened. Both times, I had to communicate via booking.com, which was not satisfactory. Each time I sent a message to booking.com, I received a response from a different booking.com staff. I ended up repeating the background and my query with each message – that is very wasteful of time. When I was finally at the hotel and raised the issues personally, I was asked if I had communicated with the hotel. My response was that my communication with the hotel has been constantly ignored.

Points négatifs: · Negatives (continued from above) (3) The room door was not shut when we arrived at the room. Is there a security issue? (4) We were supplied with only bath towels. There were no hand and face towels. When I asked the Housekeeping staff outside the room, they said that they would deliver them to the room. However, after we had left the room and hotel and returned after almost two hours, the towels had still not been delivered. I stood by the Housekeeping cart till I was given hand towels. There were still no face towels, even on the second day. Has the policy regarding towels changed? (5) I learnt when I checked out at the end of this holiday that the hotel management has apparently changed its policy to include breakfast as part of the room rate. I am not sure why this has been done, but I dislike this policy for several reasons: (a) I eat lightly for breakfast; my son generally does not eat breakfast. (b) I would prefer local food and I would like to be able to choose/decide what I would like to eat each day. (c) Breakfast – especially buffet – generally ends latest at 10.00 am, and choices of food could be much reduced by around 9.30 am. This means that I have to get up early in order to be able to eat breakfast at the hotel. Having to get up early sounds very much like a typical work-day to me. I prefer to be able to get up later – around 9.30 am – while I am on holiday. (d) While on holiday, I do not like my time and activities dictated by others – I am an independent traveller, often travelling solo. (6) I really wish something can be done to the toilet seat – I do not like my flesh contacting the rim of the toilet bowl.

Points positifs: Linked to mall due to haze at that time

Points négatifs: When we arrived late at night , hotel reception lady seem not expecting our arrival n looked through our booking hard copy asking us many questions like wat room we booked etc

Points positifs: Great variety for breakfast, good location

Points positifs: Excellent location and extremely comfortable & well appointed rooms

Points positifs: I like the bed.. room was big .. and the best thing is.. really like the bath room

Points positifs: Located in the heart of Kuching just steps away from the waterfront and next to a shopping mall. Stuff was always very helpful and the breakfast was also nice. Make sure to book a river view room as they have a beautiful view of the riverfront.

Points négatifs: When we arrived the room was not properly cleaned, I had to complain at the reception to change the spotted towels. The WiFi was literally non existent during our stay and despite us complaining about it almost every day nothing has really happened. They did send up a maintenance guy to help fix it but he was also unable to get it work.

Points positifs: Lovely hotel, great facilities, good breakfast, nice staff.

Points négatifs: WiFi was not good in the bedroom.

Points positifs: Easy access to shopping mall.

Points positifs: la chambre aux etages superieur avec vue sur la riviere, l equipement ,l’ excellent accueil et bon petit déjeuner

Points négatifs: rien

Points positifs: Simple and basic accommodations. Easy walking to waterfront and restaurants. Breakfast was ok; not good and not bad. Bar was expensive but then again alcohol is expensive everywhere in Kuching. Staff was very friendly and polite.

Points négatifs: Nothing. Basic and good for a few days stay.

Points positifs: Very nice, superior rooms are worth the difference

Points négatifs: Standard room was a bit sad

Points positifs: Good hotel, very original. Room are very confortable and clean. The hotel have a good rooftop bar at the last floor

Points négatifs: Activities proposed by the hotel (Bako National Park, Kubah National Park) are too expensive. You can do it all by yourself for a really better price

Points positifs: Breakfast

Points négatifs: No set iron in the room

Points positifs: La gentillesse du personnel, Les services proposés (30RM pour une navette pour 2 jusqu'à l'aéroport) Le lit très confortable, et la sdb géniale !

Points négatifs: Rien

Points positifs: big room - executive room

Points négatifs: noise from the street

Points positifs: big and comfortable room

Points négatifs: noise from the street

Points négatifs: the equipment in bathroom, not top up used toilettries eg cotton buds, cotton

Points positifs: Gentillesse du personnel toujours aux petits soins et plein de bon conseil. Cela va jusqu’au manager qui nous a autorisé à donner accès a une chambre pour prendre une douche avant de prendre notre avion. La chambre spacieuse (upgrade) , le petit déjeuner copieux (buffet) et pour tous les goûts , la location très centrale dans Kuching.

Points négatifs: La chambre au 2ème donnait sur la rue et c’est vrai que les motos font du bruit la nuit malgré l’insonorisation

Points positifs: Very nice and clean property. It's value for money.

Points négatifs: Nothing much to complaint. It's value for money

Points positifs: Fabulous helpful team - arranged great trip to Bako National Park and back - their minibus and drivers are truly amazing - Kuching a fairly basic town littered with modern Excellence in unusual places- still allows the family to see natural at unchanged levels - fantastic holiday seeing orangutans, kayaking down sarawak river, then great park - thank you to the great Lime Tree team, utterly brilliant!

Points positifs: Nice and cheap hotel

Points négatifs: Not so much choice of breakfast but in general it was good

Points positifs: My room facing water front

Points négatifs: The Morning breakfast

Points positifs: The breakfast is nice. The room is clean and the view is good.

Points positifs: Friendly staff

Points négatifs: I hardly had hot water in the shower.

Points positifs: The breakfast is good. The gym is basic but good enough for me.

Points positifs: Petit déjeuner, piscine, la vue

Points négatifs: Il fallait demander les accessoires pour la salle de bain.

Points positifs: Staff are very pleasant and helpful, lots of choice for breakfast, best we have had in a long time of travelling.

Points négatifs: Constantly having to log onto WIFI even when you stopped using your device for 1 minute. On some days insufficient sun loungers, need to always put the visions on.

Points positifs: Spacious clean room, breakfast, location

Points négatifs: nil

Points positifs: L'emplacement, la literie, l'espace et la propreté

Points négatifs: Côté un peu vieillot des chambres, une petite rénovation serait bienvenue.

Points positifs: Rooms were spacious and clean. The corridors smells amazing. The pool and pool area is huge. Centrally located.

Points négatifs: The pillows weren't fluffy. Sinks in after a few minutes. And I'm not sure this, but do they not provide cotton bud as an essential part of toiletries anymore?

Points positifs: Hilton is still a global brand and it lives up to its name..however the hotel is quite old and needs renovation to be competitive and at par with its.other branches wordwide. Overall it was a pleasant experience but definitely there is a room for improvement for the facilities Staff service ia good but not a wow factor

Points négatifs: Old interior but still clean

Points positifs: Everything

Points négatifs: Nope

Points positifs: location, comfort ,cleanliness and very good service

Points négatifs: more items for toiletries

Points positifs: the staff was nice and helpful.. design in the room smart and pretty..

Points négatifs: it's a little bit noisy because of the bar below

Points positifs: The receptionist is super friendly and helpful, it is a very cheap place to sleep and the location is good

Points négatifs: The airflow is very bad, some of the rooms are tiny with only a bed inside so you had to put everything on the floor.

Points positifs: Staff was very nice and wanted to help you get the most out of your stay in Kiching. Centrally located with many food options near by. Strong Wi-Fi. The best I have had in my 4 weeks in Borneo

Points négatifs: Cleaning of the bathroom was lacking badly below the sink. No cleaning the 4 days i was there. Many bars in the same building but earplugs are provided. No noice at the time I was there.

Points positifs: The host is super friendly. She tells you everything about the area and gave a lot of information. I really enjoyed my time

Points négatifs: It’s above a karaoke bar. I didn’t mind but if you’re a light sleeper it might be a problem. The hostel provides earplugs as well.

Points positifs: The painting of iron man.

Points négatifs: There's no drinking water :(

Points positifs: L'accueil chaleureux de la propriétaire.

Points négatifs: Les odeurs de boule anti mite dans les chambres et qques petits travaux dans la salle de bain.

Points positifs: Friendly staff.

Points négatifs: My pillow and bed is not very comfortable.

Points positifs: L’emplacement et la climatisation. Ainsi que le personnel de l’hôtel

Points négatifs: La musique des bars situés en dessous

Points positifs: The owner was very nice, friendly and super helpfull. Also location was good.

Points négatifs: The smell in the room was very strong, like mothballs. It really bothered us. Apart from that the room was above a party club with very loud music all night. We really didn't thank the room was comfortabel due to above reasons. We wouldn't recommend this place.

Points positifs: La réceptionniste est adorable, toujours présente pour donner des renseignements et pour aider. C'est la réceptionniste la plus gentille que nous ayons rencontré dans notre voyage ! L'hôtel est très bien situé et la déco atypique et marrante.

Points positifs: good place to stay for every traveler.

Points négatifs: nothing

Points positifs: good services

Points négatifs: nice place to stay and good staff

Points positifs: everything! will stay at here again!

Points négatifs: nothing

Points positifs: The location. Except that lately, I was disappointed to know that many surrounding food shops has closed down.

Points négatifs: The rate is expensive and worse, no complementary meals. And adding RM32 per head (meal cost) to the room rate is considered too expensive!!

Points positifs: Bon petit déjeuner varié typiquement asiatique.

Points négatifs: Isolation phonique limite pour les bruits de la rue.

Points positifs: Excellent location. Efficient staff. Very clean. Breakfast was good enough

Points négatifs: Only remark they did not provide any wifi in spite I recommended to reserve a room with decent wifi connection to work with. Signal was so week cannot neither connect.

Points positifs: la propreté, la situation géographique et le prix.

Points négatifs: Rien, tout était bien. Hôtel confortable où l'on se sent bien en famille ou avec des amis.

Points positifs: fried mee hoon and toast

Points négatifs: none

Points positifs: we liked everything about this hotel. the accommodation was central to the waterfront and close to all the main eating places. Good standard of facilities.

Points positifs: very good

Points négatifs: very good

Points positifs: The room was comfortable,clean and spacious

Points positifs: Location

Points négatifs: Near to favourite place

Points négatifs: Shortage of parking. There is no lift from the basement to the hotel lobby.

Points positifs: The area is 3 mins walk to Waterfront. The staffs were friendly and helpful.

Points négatifs: The duvet is not clean. The coffe area was dusty and i have to wipe it off with my wet tissues. I was hoping for city view but then i got temple back view from the 2nd floor