D' Djabu Hotel Seminyak

They did not receive the booking.com booking, and made arrangements for our stay (for one night) at a neighboring villa, at no additional expense to us. Their advertised free wi-fi service did not work thru our entire stay with them. A lot more attention to cleanliness and service details should be provided for the rates charged (USD250 a night). Most disconcerting was the lack of clarity on terms; they insisted on a 3% surcharge for credit card use, and insisted on nominating their own currency exchange rates. Ordinarily, this is acceptable practice, but these conditions were not clearly stated by Booking.com nor by them at check-in. We were only informed of such on check-out, and that made for a thoroughly unpleasant check-out process.