Hôtels à Kyoto

Points positifs: The rooms were spacious and clean, with large bathrooms and comfortable beds. The shower had great pressure. It was nice to see a bath available as well. The air conditioning was very quiet and efficiently cooled the room. The staff were courteous and helpful. The free shuttle is a great and easy way to get to the hotel from/to Kyoto station, and it is a nice 10-15 minute walk (thorough the picturesque grounds of Kenninji temple) to the nearest metro stop of Gion-Shijo. Well recommended and we would stay here again next time we are in Kyoto.

Points négatifs: There was nothing that we would list as a dislike for this hotel.

Points positifs: Location was fantastic, good breakfast and the staff were very helpful and efficient. It was a very peaceful place to stay.

Points négatifs: Air conditioning was not cool enough at night. But the staff did sort it.

Points positifs: Beautiful grounds, with garden views, and beautiful scent in the air.

Points négatifs: Understanding of english could be improved upon the staff. Although everyone was VERY helpful, they did not understand at times what we were trying to say, it took a while to explain.

Points positifs: Beautiful Hotel, well located. Breakfast was amazing. The staff is very helpful and attentive.

Points positifs: Good location; helpful staff.

Points négatifs: No room service; small rooms.

Points positifs: The quiet, beautiful space! In addition, the staff was more than accommodating and professional. The location was walking distance to nice restaurants, sights and shopping. The shuttle to the train station is certainly a valuable service.

Points positifs: Location Breakfast Japanese spa

Points négatifs: Nothing

Points positifs: The location was great. The hotel staff was friendly, courteous, and helpful. The lobby always smelled so nice when you returned, and the room was wonderful and very relaxing.

Points négatifs: Nothing.

Points positifs: everything at the hotel was really good, staff, room, breakfast was excellent.

Points négatifs: the dinner price was to expensive for us to be able to eat there but I'm sure the meal would be excellent

Points positifs: The hotel has a relaxed atmospfere (soft music, nice aroma, friendly people, a Japanese spa). Futher they have free use of guestroom with drinks and transfere bus to Kyoto trainstation. The location was very good and nearby several temples, shopping area and nice to walk around.

Points négatifs: Everything was good

Points négatifs: Très bien situé

Points positifs: Localisation dans le cœur du quartier Gion. Ambiance très feutrée.

Points négatifs: Petit déjeuner brouillon. Manque un lieu convivial, le bar est tout petit sans chaleur.

Points positifs: The location of the hostel is perfect: near everything while in a very quiet street. The roof terrace is really nice.

Points négatifs: -

Points positifs: I like the breakfast, they change the breakfast menu every day. All the staff can speak english and helpful. You can request to clean ur bed everydayy

Points négatifs: sometimes the internet become slower and disconnect, so i need move to cafetaria. It only happen when crowded

Points positifs: Good location. Nice and comfortable room. Value for money

Points positifs: Le design et la couleur de la chambre

Points négatifs: Rien

Points positifs: The location was excellent and it was so stylish and modern. The breakfast was great and the staff were really helpful. You can also rent bikes for 500 yen per day which was great to see all that Kyoto has to offer.

Points négatifs: The bed sheets were a little damp from the air conditioning in the room (I assume). The staff immediately offered new bed sheets but some of our clothes also ended up a bit damp.

Points positifs: Un lieu superbe, des chambres pour 2 parfaites, petites mais fonctionnelles, et un roof top splendide où il fait bon manger le soir (plein de petites échoppes pour acheter nourriture et boissons dans le coin). On a bien apprécié la location de vélos, qui nous a permit de rayonner facilement sur une journée. Petit dej' basique mais suffisant, et il est possible d'acheter des jus de fruits et autres dans le 7-eleven à côté, pour compléter si besoin ou envie.

Points négatifs: Ah la lumière qui s'allume automatiquement quand vous allez aux toilettes la nuit, et reveille votre conjoint, ou, dans notre cas, nos deux filles partageant une chambre, votre soeur...

Points positifs: For me, breakfast was underwhelming but my spouse enjoyed the breakfast very much: hard boiled eggs, miso soup, croissant/toast/sweet pastries, rice and a rotating type of entree, coffee. It was included, so this was nice for budget travelers. We stayed in a private room and bathroom and our experience is that the hostel is sparklingly clean. The bath and body products provided were surprisingly of high quality (Japanese brand called Pola and Shiseido) and I actually tried to find out how to purchase them at the shopping malls, but could not immediately find the specific type that the hostel used. Loved that they had a washer/dryer in the basement, which was very clean and easy to use. Detergent was already included in the wash and I was able to do our laundry in less than 90 minutes. Area was absolutely perfect since we were central and could walk everywhere; we only used Uber twice and that was to get to/from the Kyoto station (the Shinkansen bullet train stops at Kyoto Station to/from Tokyo) but that was because we had 4 suitcases and two backpacks so it was too troublesome to walk the half mile.

Points négatifs: The private room was painfully stark and lacking some 'personality'. I was surprised by this because the entire aesthetic of the hostel from the lobby, reception, bar/breakfast area -- pretty much everywhere else, was impeccably well done; the aesthetic appeal was also the main reason we decided to stay in this hostel rather than a hotel. I would recommend adding a little more aesthetic appeal to the barren looking rooms to liven them up a little.

Points positifs: Calling Piece Hostel a hostel is a misnomer. It is more like a boutique hotel. It is a new facility on a quiet street near a metro line. The rooms are clean, the beds very comfortable and contain name brand toiletry products. Extra pillows and towels are available at will The staff are amazing - very interested in making sure all guests are taken care of. My husbands cane needed repair and they found a shop for us. Their “simple” breakfast consists of a wide variety of foods for all tastes. Coffee and tea are available any time. The rooftop patio is wonderful for end-of-day relaxing. Jazz is offered on the weekend. We liked this hostel so much we made reservations for our return stay.

Points positifs: Very clean, friendly staff, great breakfast options.

Points négatifs: Booked a room with two double beds (bunk beds) for a friend and I, assumed that booking said room with two beds would allow for a second guest, it did not. Had to pay an additional fee when trying to check in.

Points positifs: L'emplacement, l'hôtel, le personnel très agréable. Le petit déjeuner était bon mais manqué un peu de diversité.

Points négatifs: Rien.

Points positifs: The position of the hotel, the style of the hotel, the room.

Points négatifs: -

Points positifs: Friendly staff Modern architecture of the hostel Location

Points négatifs: -

Points positifs: The hotel is in a great place near tokyo station, easy to go to anywhere in the city and outside of it, breakfast is served between 7:30 am to 10 am and the staff is very helpful and friendly

Points positifs: Super convenient location next to Kyoto station, although a little bit tricky to find. The hotel is super modern and confortable. Rooms are very small (Japanese standard, though) but clean and sophisticated. The hall and the kitchen have everything you need to make yourself feel confortable. Good place to stay if you are planing to stay in Kyoto and visiting the surronding areas such as Fujimi Inari or the Bamboo grove. Quite far from the old town, but nothing you can't avoid if you hire taxi.

Points négatifs: A small signal telling that the small alley next to a big hotel is the way to find the hotel would have been of much help! :)

Points positifs: La gentillesse du personnel et la possibilité de laisser mes bagages jusqu'à très tard le lendemain

Points négatifs: Pas si évident à trouver en fait

Points positifs: Breakfast was simple but nutryional and filling. I've stayed at many hostels around the world, but this one exceeded my expectations. As much as it was a shared space, there were so many areas of privacy, from the beds,lockers to bathroom. The location is amazing, located across from Kyoto station, what more could I ask for.

Points positifs: It’s so convenient to go anywhere .The staff are very helpful and nice .it’s awesome that you can use the best hair dryer that’s Dyson supersonic

Points positifs: Excellent staff. Great place to stay for solo traveller.

Points positifs: Le look moderne, la bibliothèque, la terasse, la taille du lit

Points négatifs: Les douches a un autre étage

Points positifs: Very friendly staff upon check in. So much information provided. Bicycle rental 500Y for the day. Bar with happy hour. Washing for 200Y and dry for 100Y. Nice lounge area to relax in. SUPER close to Kyoto station!

Points négatifs: Room (floor space) with bunk bed was very small.

Points positifs: Simple, fun vibe. Laundry was great as was the bar.

Points négatifs: The subway was a nightmare and the front desk could've been more helpful in negotiating it.

Points positifs: The atmosphere is nice and easy going. The staff friendly. Amenities are well-organized. Breakfast is a great bonus!

Points positifs: Almost everything. It's a hostel with a hotel-like service. Extremely clean and comfy. I stayed in a female dorm but I still got my privacy and the quietness I need. Plenty of places to relax (or work) in the common area and I don't feel disturb while I am working on my own stuff. The breakfast is definitely a surprise.

Points négatifs: If possible I hope there is at least a mirror in the female dormitory for the sake of convinience for us to change and check before we go out.

Points positifs: The breakfast was good and the position perfect

Points négatifs: The room was very small

Points positifs: The space of the room was the perfect amount for a single person, the projector in my room, the friendly staff.

Points négatifs: The ventilation of the room, the aircon was very low and did not come out much, it was hot on the floor, whispering.

Points positifs: Shower is the best

Points négatifs: No ice water available

Points positifs: Good amount of showers / bathroom stalls, not waiting in line in the morning. Cool if you wanna hang out with the crowd that spends more time editing instagram pictures than actually walking the city.

Points négatifs: -Not functional at all. -Minimal ventilation in the shower stalls, not finished drying yourself you’re already sweaty -Minimal ventilation in the rooms, too hot to get under the sheets -Bed is too long for cubicle, makes curtain pop out of tracks yet is barely long enough for a 6’ tall person -No space to get dressed in the capsule -Technology was futile, how can you toggle the lights with ipods yet don’t even accept apple pay. Gaudy Gadget. -Sleeping floor security is bad; electronic doors stay open 1 and 1/2 minute after you leave, granting access to anyone basically -Bathroom cleanliness was lackluster -Nickel and dime you with the pajamas for rent and the pricy laundry -Staff is snob

Points positifs: Nice location, super clean and great atmosphere. Awesome staff, especially Jessica who was very nice throughout the whole experience

Points positifs: Excellent location! Great bed, comfy pod, clean bathrooms and a great common area. Thoroughly recommended!!

Points positifs: The location is fantastic! Many restaurants and shops are close. The capsules are very private considering its a hostel. Great value!

Points positifs: Stayed in a few capsule hotels in Japan and this is by far the best. Great location (bus routes opposite that go everywhere you need). Cool room concept with the iPod and monitor, gave the place a modern feel. Great common area for work and socialising.

Points négatifs: Not enough space in the cubicle to change if you’re tall

Points positifs: Magnifique endroit super bien situé et le personnel vraiment agréable et il y a une très bonne ambiance je recommande fort

Points positifs: Was nice to stay somewhere a little bit different from the average hostel in Kyoto. Loved using the iPod touch to control the bed and lights. The bag with complementary bits and bobs were a nice touch too, was handy for carrying stuff to and from the bathroom. Free beer between 5.30 and 6.30 and complimentary tea and coffee at all times in the lobby/lounge area. Good location, lovely staff, clean, bed was big and comfy with space u dear earth for luggage. Would definitely stay here again!

Points positifs: Very clean and confortable, nice location

Points positifs: Hostel ultra moderne dans le centre ville de kyoto. Il est très très agréable de séjourner la bas.

Points négatifs: rien

Points positifs: Convenient, pleasant staff, great atmosphere

Points positifs: Direct et à 3 station de métro de la gare. Central pour visiter la ville. Distributeur de boissons fraîches et chaudes, de glaçons au niveau du lobby en libre service. Lave linge dans la chambre

Points négatifs: Hôtel composé de 2 bâtiments situés à une vingtaine de mètres dans la même rue. Nous logions dans 2 chambres, chacune dans un bâtiment différent. Pas un problème avec des ados. A partir de 5 nuits, les lits ne sont pas fait mais le linge de toilette est changé tous les jours

Points positifs: Le meilleur hôtel de nos vacances au Japon. Grande chambre agréable, situation géniale. Personnel très agréable

Points négatifs: Rien

Points positifs: Everything was perfect and the location super convenient for our family Walks.

Points négatifs: The room temperature was extremly dificult to control. The air conditioning have to be turned on all the time including all nigth, otherwise the room bevare super hot. We have 2 children under two, and IT was not eas L

Points positifs: Very fresh feeling hotel, loved the free coffee & drinks in lobby. Room was small but comfortable. Loved having a washer/dryer available in the room. Close to subway that’s on the same line for Kyoto station and Arashiyama Bamboo grove.

Points positifs: Very good location. New rooms, security excellent. Very handy washing machine.

Points négatifs: Breakfast area too cramped. Very few non-Japanese options.

Points positifs: The location, the size of the room, the washmachine and the free baverage machine in the hall.

Points négatifs: If you are staying less than a week, they don’t clean your room, they only change the towels and if you’re staying more than a week, they do the cleaning once. Seriously, this is not enough especialy for the bathroom. I would prefered that they wouldn’t change the towels instead of cleaning the bath, sweep it... They provided you a bounch of amenities but in the room you’ll only find a toothbrush and the rest were in the hall to pick them, so by night the other amenities you need were over and in our case, as we were staying in the annex, with no one to ask for more. Also, the staff speaks a really pour english. I had an incident and it was really dificult for them fo understand me. And by the time to send our suitcases, they try to postpone it to another moment with no reason, they gave us the paper to readact ir and we had to tell them three times that we didn’t speak and write japanese. Finally, they did it but it was a big effort when in other hotels was really easy.

Points positifs: Location was perfect. Room was very clean. The staff was very helpful. We also like the free coffee in the lobby.

Points négatifs: Nothing.

Points positifs: Les équipements: machine lavante, séchante.

Points négatifs: La propreté laisse à désirer...Cheveux dans la baignoire, sur les toilettes, papiers de bonbons, etc... de plus pas de ménage pendant votre séjour!

Points positifs: Clean and comfortable. Staff are friendly and accommodating but it’s not a 4 star service hotel. It’s also walking distance to Nijo castle and Imperial Palace.

Points négatifs: Hotel is little bit hidden.

Points positifs: Hôtel très proche de la station de métro et de certains lieux d’intérêt à pied. Personnel très accueillant Je vous le recommande fortement

Points positifs: Hotel très bien situé à 100 m du métro, personnel parle +_ l'Anglais mais est très serviable même s'il ne comprend pas toujours ce qu'on lui demande. Petit déjeuner buffet avec un peu de tout à la japonaise mais même croissant, pains au chocolat,... Machine à laver très pratique vu la chaleur humide de la ville Machine à soft et café disponible de la journée jusqu'à 23 heures

Points négatifs: Difficile de trouver un endroit pour déposer sa valise (j'étais seul dans une chambre de 2)

Points négatifs: Pas de vue depuis la chambre, fenêtre opaque !!

Points positifs: Great design, very spacious and super comfortable rooms especially by Japanese standards. Worked very well for our family of four.

Points positifs: Nice design, big room, clean, super kind staff, good italian restaurant, comfortable beds

Points négatifs: Nothing

Points positifs: Great service, nice staff, super clean room, beautiful design and decoration

Points négatifs: No parking lot for the cars

Points positifs: Best hotel in Kyoto for family or couples or solo travel. Rooms are exceptional, amenities -outstanding. Felt very zen and peaceful. Its right next to one of the best and largest temples in Japan. Easy to access from Gojo station- 2 mins walk. So far our best hotel in Japan. Highly recommended to everyone. Oh- the breakfast is out of this world with freshest ingredients possible. WE LOVED IT! and we miss it now :(

Points négatifs: Breakfast can have more options :)

Points positifs: Totally surprised by the elegant design and the comfortness of the room!! Extra happy! Very helpful and welcoming staff. I will definitely come again if I go to Kyoto.

Points négatifs: Location is a bit far from the center attractions.

Points positifs: Le personnel était avenant, discret, poli, respectueux... Nous avons été enchantés!

Points positifs: The hotel is super clean. It’s designed like a ryokan, yet has modern facilities. The hotel is at a good location. The staff are very helpful and courteous too.

Points négatifs: Room layout takes some getting used to. There wasn’t an area for luggages (store / unpack) and there wasn’t enough hanging space for clothes. There are also no towel racks.

Points positifs: Très bel hôtel design, vaste et très belle chambre et salle de bain très bien conçues dans le style japonais , personnel attentif, restaurant teppanyaki excellent !

Points négatifs: La salle de petits déjeuners en sous-sol n'est pas du tout agréable, le petit déjeuner servi à table n'est pas exceptionnel et ne change pas d'un jour à l'autre...Dommage !

Points positifs: We appreciated a lot how warm and kind staff. The location is really good , it is very easy to visit anywhere in Kyoto. Really highly recommended!!!!!

Points négatifs: No

Points positifs: Very convenient location close to Kyoto Station, kind and attentive staff, great rooms, fabulous breakfast - we loved it!

Points positifs: the location is very good, close to bus station, and subway as well as the Kyoto station. it might be the most spacious room I ever had in Japan. Actually my 2nd time staying here, still loved it. Very comfortable Japanese styled room. Also the staff are more than friendly and helpful on giving advices on places to visit. Love love love

Points négatifs: no? maybe there can be more choices for breakfast?

Points positifs: It is beautifully designed, minimal and traditional. The futons were very comfortable. The soaking tub was also very nice. The staff were very kind and even helped to make the WiFi signal stronger when we brought it up.

Points négatifs: There were very small bugs in the bathroom but it might be because of the cedar tub.

Points positifs: Le personnel est fantastique, les chambres sont propres. Le Japon, la chambre est super ! J'y retournerai sans hésiter.

Points positifs: L’ensemble était parfait

Points négatifs: Ras

Points positifs: J'avais déjà séjourné dans cet établissement l'an dernier et j'avais été très satisfaite, j'y suis donc retournée cette année. L'accueil est formidable, le personnel d'une gentillesse remarquable, l'emplacement exceptionnel, la chambre traditionnelle confortable et spacieuse. Je le recommande vraiment aux personnes qui souhaitent un hébergement dans la partie traditionnelle de Kyoto.

Points positifs: Nous avons été installés da d une chambre familiale pour 4, de style japonais. C’etait une découverte pour nous. Chambre spacieuse, futons confortables, l’ensemble était très propre. Le personnel est d’une grande prévenance.

Points négatifs: La décoration est un peu vieillotte, mais ce n’est plus as vraiment gênant.

Points positifs: Excellente literie, propreté impeccable, accueil efficace et excessivement poli et prévenant, très bonne situation géographique

Points négatifs: Décoration un peu désuète mais ce n’est absolument pas gênant

Points positifs: The location you really want to be in Kyoto. Excellent staff

Points positifs: Excellent location in Gion and close to public transport. Staff were super attentive. Large room, very clean and quiet.

Points positifs: The staff was excellent

Points négatifs: Nothing

Points positifs: Excellent attentive and caring staff and very clean and quiet little hotel. And location is their best virtue. Can walk to all the best of And most authentic of Gion.

Points positifs: Wonderful location and wonderful staff on a quiet Gion street, a few minutes from several important temples. A gem.

Points négatifs: Breakfast is not offered in the hotel; it would be nice if they could. But again, we loved Maikufan.

Points positifs: Location was good - right in the heart of the Gion district, simple walking distance to Kiyamizu temple (southeast), & the train / subway was 10/15 mins away.

Points négatifs: It was a bit expensive; I stayed in hotels as nice or nicer in both Kyoto & Tokyo that were 50% or so cheaper per night.

Points positifs: Great stay for a family. Close to stores and market if you want to buy you’re own breakfast. Very helpful staff.

Points négatifs: -

Points positifs: Front staff were wonderful. Very helpful getting cabs, explaining bus routes and making restaurant reservations.

Points négatifs: A little far from Kyoto station but once you figure out bus lines, station and sites easy to reach.

Points positifs: The rooms are a good size (for Japan) and well serviced. The location is excellent.

Points négatifs: The reception staff were not helpful when we experienced a problem with our membership card. They seemed unable or unwilling to resolve the issue which left us wondering why they bothed to have a membership program at all. The whole experience resulted in our seriously questioning if we will stay with the chain again.

Points positifs: The staff were excellent, the location was brilliant

Points positifs: Location and Japanese hospitality with a smile. Room was good quality. However, only one English channel CNN. Buffet breakfast delicious though not included in our booking which we picked. They serve complimentary coffee and small croissant in North building in the morning.

Points négatifs: Room just a little small but i would stay here again and again.

Points positifs: The hotel has a perfect location. Very close to the Nishiki market and other places where to eat and shop. Easy access to public transport to reach all tourist attractions in Kyoto. Great choice for breakfast in the hotel. Also there is a 7/Eleven on the ground floor.

Points positifs: good location, extra clean, confortable and very spacious, the staff is also very nice and efficient.

Points négatifs: nothing

Points positifs: A good location. The hotel was clean, and the staff were welcoming, friendly and polite. We enjoyed our stay there.

Points négatifs: Nothing

Points positifs: Outre l’emplacement qui est juste parfait en plein centre, l’hôtel est moderne et en parfait état, les services sont efficaces et le personnel attentif. Les chambres sont spacieuses et le petit-déjeuner copieux.

Points négatifs: Les lits sont un peu durs, comme toujours au Japon. L’hôtel n’est accessible qu’à pieds donc il faut porter ses valises, moeux vaut le savoir.

Points positifs: Brilliant location

Points négatifs: Nothing

Points positifs: Emplacement, chambre spacieuse et personnel serviable.

Points positifs: Location!

Points négatifs: Rooms were very compact but had everything

Points positifs: L’emplacement, la chambre

Points positifs: Location is good. As I will back again from a short trip to other location, they do allow us to have the luggage there for 2 days. Really help us a lots.

Points négatifs: The room is really small

Points positifs: After having been in the hotel just one day, I was personally greeted by some staff - using my surname. That is what I call true customer focus.

Points positifs: Sa décoration

Points négatifs: Ils ont supprimé le buffet de petit déjeuner pour faire un service à l assiette

Points positifs: The eggs and coffee were good. The bacon was also good.

Points négatifs: Couldn’t eat lunch in hotel before we left. No warning that travel company (not staying at hotel) had priority reservations so no tables available. Poor communication from concierge about dinner reservations. Breakfast was incredibly overpriced.

Points positifs: Hôtel de grand luxe, d’un grand raffinement et d’un confort parfait. Le bar le soir et le breakfast sont très agréables L’accueil a été parfait, chaleureux et raffiné .Merci a Nadine Le personnel notamment les jeunes gens, Nadine. Pierre, et le jeune français serveur au bar furent tres sympathiques et nous avons eus d'excellents echanges avec eux .

Points négatifs: Un détail : un meuble salle de bain un peu petit pour ranger ses affaires de toilette. Mais quel belle décoration néanmoins!

Points positifs: Discreet & the amazing attention to detail

Points négatifs: Initially our room looked into someone’s toilet! We asked to be moved and we were & given French champagne!

Points positifs: Italian restaurant and the Japanese restaurants are both good

Points négatifs: There’s one guy at the concierge attitude is not very friendly! he never smile when you come to talk to him. And the rest of people are good.

Points positifs: We loved the stunning river views from our beautiful hotel room. It’s outstanding decor & simplicity reflected contemporary Japanese design. It was centrally located, easy to walk to or to use the subway. We loved swimming in their cool pool.

Points positifs: Breakfast and the restaurants were amazing. I loved the overall ambiance, decor, and complimentary bike tours of the city.

Points négatifs: Too many children.

Points positifs: Beautiful accommodations - nice design and attentive staff

Points négatifs: While you expect to pay extra for such luxury accommodation the price charged was excessive in my assessment compared to other accommodations available given the limited number of amenities available - 2 restaurants only in particular.

Points positifs: The staff is very friendly and helpful. My girlfriend was headache at the midnight and they are willing to help to buy pain killer at that point of time. Very flexible & helpful arrangement. Able to help purchase Japanese sweet in advance. Besides, the hotel located beside the river and the view is simply superb.

Points négatifs: Nothing

Points positifs: L’architecture du bâtiment

Points négatifs: Les prix très excessifs. Par exemple 3 tranches de sashimi de thon 45 euros ....40 minutes de massage de pieds 130 euros..! Les massages pas à la hauteur du prix. Le service du petit déjeuner compliqué : beaucoup de serveurs inefficaces, beaucoup d’attente.

Points positifs: Everything’s was amazing

Points négatifs: The choices of food not that much

Points positifs: Good facilities and excellent location near Kyoto station.

Points négatifs: Beds very firm.

Points positifs: Great location near Kyoto station. Lots of food options available within walking distance. Clean Room, bed was great. Underground passage links the hotel with Kyoto station and the Porto shopping mall. Any tours that we had booked all departed from Kyoto station.

Points négatifs: Room was small but pretty standing for Japan.

Points positifs: La proximité , la chambre

Points positifs: DECU ...car ils se moquent du client. J'avais réservé une chambre NON fumeur qu'ils avaient confirmée et en arrivant ils m'ont dit qu'il n'y en avait plus. Le PIRE c'est que la chambre sentait vraiment mauvais , odeur de fumée froide HORRIBLE. Et en plus en rentrant dans la salle de bains encore une odeur désagréable !!! Ils ont un problème d'évacuation. Si j'avais su que j'aurais une chambre fumeur je n'aurai pas réservé chez eux...d'ailleurs je suis maintenant à Osaka et ne séjourne pas dans leur hotel mais très prés.Pour mes prochains voyages au Japon, j'oublie cette chaine d'hotel, je voyage beaucoup et c'est la première fois qu'un hotel ne respecte pas ces engagements, NUL.

Points négatifs: Voir ci dessus

Points positifs: The location is excellent as you can walk underground from the main train station and is very close to subway

Points positifs: Convenient to Kyoto Station for an overnight stay to take the train the next morning.

Points positifs: Very good location to enjoy Kyoto and have a good rest at the end of the day!

Points positifs: Great position for kyoto station and surroundings. We had 2 adults and 3 children and tight but fair enough it's what we expected. Loved it for a trip away!

Points négatifs: Nothing really.

Points positifs: Very good location, close to Kyoto Station,nice and clean room

Points positifs: Everything was perfect (the staff, the room, the location). Close to the Kyoto station and most buses.

Points positifs: Hotel is located at strategic location, which link to Kyoto station via underground passage way. It is useful during raining days. Everything is good

Points négatifs: Room cleanliness need to be improved as I can see some hair from previous guest inside bathroom. Front desk staff training need to be improved as the check in procedure was quite slow.

Points positifs: Great location. Great room. Very clean. Very kind staff

Points positifs: La chambre magnifique vue sur un mur de végétation . Super literie . Plein de petites attentions. Très bien équipe ( Prises iPhone etc ). Salle de bain douche et bain avec super sels de bains parfumés .peignoir pyjama étc , Petit canapé coin salon avec thé . Onsen pour se délasser le soir . À côté du métro Personnel qui parle anglais Mention spéciale à KYOU qui est vraiment dévouée et fantastique ( elle a même réussi à retrouver le gilet que mon fils avait oublié dans le train Tokyo Kyoto Quartier central idéal Le monsieur argentin est super aussi il parle Fr gb espagnol étc

Points négatifs: Certains membres du personnel ne parlent pas anglais du tour donc on nous a ttes mal expliqué ou prendre le bus navette pour l’aéroport du coup on l’a raté . Le mieux est toutefois de prendre un taxi pour la gare et puis le hanuken express pour Kansai.

Points positifs: Localisation parfait et tout le comfort moderne. Accueil et efficacité du personnel. Parking. Equipement et décoration des chambres. Un très bel hotel pour Kyoto

Points positifs: Bel hotel contemporain Personnel très prévenant Bon emplacement géographique Parking dans l'hotel (à réserver à l'avance)

Points négatifs: Chambre assez petite. Pas vraiment d'emplacement pour poser deux valises

Points positifs: Only the eggs not enough variety go western people that are not used to Asian food

Points négatifs: As I said not enough variety

Points positifs: The garden in the entrance was very nice, and the onsen was a neat experience.

Points positifs: Le lit était extrêmement confortable, très grand et très moelleux. La chambre en elle-même est sublime. J’ai adoré la salle de bain. La fenêtre est immense ce qui donne énormément de clarté ! Le staff est vraiment gentil et toujours prêt pour aider ! Gros point bonus : on a pu laisser nos bagages gratuitement lors de notre dernière journée pour profiter une dernière fois de la ville avant de s’en aller

Points négatifs: Rien. J’ai tout aimé, aucun mauvais point.

Points positifs: Location is good. A lot of restaurants near by.

Points négatifs: There is no reception in the room, though WiFi is available.

Points positifs: Perfect location close to metro bus and various hotspots. Very nice room, with exceptionally nice bath (we had the garden view). Great hotel, would highly recommend.

Points négatifs: Laundry room. Dryer functionality of washing machine did not work well. Our clothes did not become dry (after drying twice!) and gave our clothes a very unpleasant smell. We had to wash our clothes again at our next destination.

Points positifs: I "upgraded" to a river view room and really enjoyed the view. Staff was super friendly and helpful. They had a wifi hotspot available to use for $3 a day. it was a little buggy but helpful. Would definitely stay here again.

Points négatifs: Best hotel I ever stayed in , was in Tokyo for the night , from the bed to the shower the onsen downstairs everything was perfect I had one of the best sleep of my life ! I’ll recommend this hotel to anyone !!

Points positifs: Good location. The rooms are spacious by Kyoto standard, and are clean. There is good attention to details in interior design that makes the experience more enjoyable. The staffs are extremely friendly and helpful.

Points positifs: Room lovely. All seems new. Staff very obliging and keen to help.

Points négatifs: Breakfast just ok. Mainly Japanese food. Although some fresh fruit and pastries. Staff slow to fill up bread and toaster very slow causing queues. Pots of tea made with boiling water for UK guests would be a real treat!

Points positifs: The central location.

Points positifs: Les chambres et l’emplacement

Points négatifs: Rien

Points positifs: The corner room was really nice clean and quiet. The hotel is exactly next to the shopping area with lots of restaurants around. Breakfast was good. The staff was helping with everything possible.

Points négatifs: The fan in the bathroom was very loud and on permanently but they helped me and showed how to turn it off when needed.

Points positifs: Located near to yotsuya subway stop, calm district and few good restaurants (not touristic) closeby

Points négatifs: Breakfast is served by the restaurant connected to the hotel (that I highly reccomend for pozzas), but every visitor from southern Europe will be disappointed with the selection, maybe some additional pastry , croissant, nutella and espresso coffee would fix it easy

Points positifs: Close to every location we wanted to go.

Points négatifs: None

Points positifs: Bathroom and location

Points négatifs: The staff was not helpful and friendly

Points positifs: Bon petit déjeuner et proximité de la gare parfaite

Points positifs: The breakfast was just amaaaaaazing!!!! Room and bed were big, little storage area (this seems to be rare in japanese hotels), staff is nice. We could leave our luggages after check out, very safely.

Points positifs: Excellent service at front desk assisting us with directions and travel tips. Complimentary water, tea and coffee Complimentary breakfast Use of hotel umbrellas Full size ironing board

Points négatifs: The room was too small and cramped and badly laid out. They charged 800 yen extra tax but did not inform us about it at time of booking even though tac has been there since 2018.

Points positifs: Excellent location surrounded by food and shops, but quiet inside the hotel. The beds were very comfy and the hotel haad old world charm.

Points positifs: Great location, easy access to all touristic destinations and train station. Lots of buses around the area and many areas are walking distance. Room was very good. Very clean and nicely decorated. All amenities available. Very complete breakfast. Staff very friendly, English speakers.

Points négatifs: Room is a bit small, it was just enough for us as we backpacked so we did not have much luggage.

Points positifs: We found the map and list of suggested restaurants very helpful. The apartment was provisioned to provide for all our needs. Actual location we found to be very good, very close to the underground station and walking distance to shopping etc.

Points négatifs: The buffet breakfast was not the best we have experienced.

Points positifs: Very self sufficient room. Had everything that one needed and the size of the room was great. Staff are super polite and helpful. The ladies in the breakfast room are so warm and welcoming. Front desk people were fantastic too.

Points négatifs: Rooms didnt have a view so it was like having a wall right in the front which felt very claustrophobic. This is something which should be told to people upfront so that they can make an informed decision.

Points positifs: easy location, 1 subway stop to Kyoto station, or with luggage a taxi is only about $6. subway and buses right on the corner. lots of restaurants and mini-markets to stock the kitchen close. Easy to get to all historical sites. Fresh white, bright rooms with full amenities, kitchen, goo work desk, sitting area, good lighting, comfortable beds, some with balconies, Yukata (PJ robes), slippers, bathroom amenities, welcome tea & cookies, super clean! Friendly, helpful staff, tourist maps and small gifts in the comfortable, secure lobby. Not in the historical "Gion" area, but very easy to get to by bus or taxi in 10-20 minutes and less hectic to come "home" to. Highly recommend, this was our 2nd visit.

Points négatifs: It's a bit difficult to find the 1st time as the front has a typical Japanese wooden slatted front with a very small sign that leads through a Japanese rock garden corridor to the lobby. If you are not used to that, it can feel a bit confusing, but once you do it, it's quite lovely and peaceful and safe. We did not have breakfast this visit as it was disappointing last time, but there is a mini-market across the street to get everything you need for your kitchen and a place to eat breakfast on the corner.

Points positifs: L’emplacement en face de la station de métro GOJO, qui est à une station de la gare.

Points négatifs: Appartement petit sans table pour manger, relativement bruyant le soir puisque le long d’une grande avenue. Laverie collective.

Points positifs: La localisation est assez intéressante: à 10m de la sortie de métro et à 1 station de métro de la Kyoto station. Il y a aussi pas al de bus à proximité qui permettent de vous rendre aux 4 coins de Kyoto. Nous avons séjourné 4 nuits dans cet hôtel. Il est très calme et nous avons bien dormi. La formule studio permet de faire un petit repas sans obligatoire aller au restaurant (même si'ls sont nombreux et variés à Kyoto).

Points négatifs: Le mobilier est un peu plus défraichi que celui du Citadines Shinjuku de Tokyo, mais rien de rédhibitoire. C'est très propre et le ménage est fait tous les matins pour un appart'hôtel.

Points positifs: tout est fonctionnel, propre , personnel aux petits soins

Points négatifs: RIEN

Points positifs: tout est fonctionnel, propre , personnel aux petits soins

Points négatifs: rien

Points positifs: Nice, comfortable and clean hotel, good location, big rooms (compare to other hotels in Japan).

Points négatifs: -

Points positifs: The frienty, lovely staff who are always ready to help you.

Points positifs: Rooms are a good size, beds comfy & all super clean. Staff extremely helpful too. Reasonably central to the city & railway station

Points positifs: Everything

Points négatifs: The breakfast could be better.

Points négatifs: No balcony for our room

Points positifs: L'élégance du hall d'accueil et des parties communes. Les thés et cafés gratuits le matin et entre 17 et 19h. La possibilité de laver son linge. Le onsen très bien équipé et très propre. L'emplacement avec la proximité de nombreux restaurants, du marché couvert et du métro.

Points négatifs: le niveau d'anglais du personnel de la réception pourrait être amélioré. La possibilité d'avoir une chaîne de TV en français.

Points positifs: Tout Une mention spéciale pour l onsen

Points négatifs: Rien

Points positifs: The room was clean and comfortable, and most importantly soundproof, with the exception of those passing by in the corridor. I was very impressed with the accessories in the bathroom that were supplied by the hotel, hairbrush, toothpaste and toothbrush etc. Breakfast was a delight, with so much variety and opportunity to experience Japanese cuisine. There is really no need to eat for some time after! I found the staff friendly and helpful. It was a delight to stay at this hotel. どうもありがとうごさいました！

Points positifs: Nice room and nice bathroom. Very clean. Good location. Good breakfast (except it ends way too early). Nice communal baths.

Points négatifs: Breakfast hours should be more flexible. At 10am they remove everything. Too early for families with teenagers. Ended up wasting many breakfast tickets. Staff could be more flexible and customer-centric: for instance, they offer free wine (very cheap Italian wine but still a nice gesture) from 17h to 19h. We came one evening at 19h03 and they said it was too late. Any hotel I've been to in the past... They would simply get the bottle back and serve us. But Japan service is good yet not flexible at all! Should empower staff to make those customer - friendly decisions...

Points positifs: La taille de la chambre, de la salle de bain, les kimonos, le personnel, l'espace détente de l'hôtel (avec apéritif gratuit de 17h à 19h, snack le soir, etc.), l'emplacement parfait. Et en plus, possibilité de faire sa propre lessive, simplement et à bas coût, sans avoir à passer par des services de pressing (chers dans tous les hôtels).

Points négatifs: Rien.

Points positifs: Very new and confy hotel. The Japanese baths for the evening after visiting was fantastic! The hotel also organised an evening with a Maiko (Geisha student) which was really great to get a glimpse on the world of Geishas whi ate very hard to see otherwise.

Points négatifs: Nothing

Points positifs: Fantastic location. Very good Japanese and Occidental breakfast. Very helpful staff. clean room.

Points positifs: It is simply warming and welcoming. Lounge bar very good and relaxing. Staff very kind and helpful. Easy to get to the hotel

Points positifs: We thought that the place was a great value for money and the location was easy to get to the train, buses and walking to several of the districts. The staff were particularly helpful and we really enjoyed the tea, coffee and cocktail hour. I would recommend staying here.

Points positifs: If you come with a luggage, please come out from NO.24 exit of the subway station. You can enjoy the snack all day except breakfast for free. The staffs are helpful.

Points négatifs: La surface de la chambre et la fenêtre occultée Pas de vue

Points positifs: Tres beau hall d’accueil. Tres bon petit dejeuner. Hôtel très pro

Points négatifs: Rien a signaler

Points positifs: Repas (dîner + petit-déjeuner) très copieux et de bonne qualité. Emplacement idéal pour visiter temples, le quartier de Gion et le centre ville.

Points positifs: Ryokan traditionnel exquis

Points positifs: La chambre traditionnelle japonais

Points négatifs: Pas de connection Wifi partout dans la chambre.

Points positifs: Sa tranquillité, ses bains, la propreté

Points négatifs: Le personnel ne parle pas bien l’anglais. Difficile d’échanger, de nous expliquer....heureusement il y a internet, google translate...

Points positifs: very good location, friendly stuff and nice meal

Points négatifs: High price

Points positifs: Authentic Japanese experience.

Points positifs: Great location and staff. Very attuned to your needs. Room assistant was very nice. Super Japanese breakfast. Plus relatively short works to several shrines/temples.

Points positifs: The location is perfect. The staff is very nice. The room provides the Japanese environment.

Points négatifs: The bathroom since is made in wood. The corners are black. Needs to be restore

Points positifs: For a European a stay in a Japanese Ryokan is quite an impressive experience. The ryokan has an onsen and provides what you may need for it. The dinner was excellent, with several servings. Breakfast was also included. The price is high but the experience is great.

Points positifs: This was such a unique experience! We loved the baths and the room. The food was amazing! It was all freshly made and beautifully presented plus a large variety of Japanese fish/sushi specialties

Points négatifs: Nothing except that we didn’t want to leave!

Points positifs: Stayed in a traditional suite and thought definitely worth the money!!

Points négatifs: Internet was horrible and this is probably the only problem with the property.

Points positifs: Very traditional

Points négatifs: Onsen was small and water not working well (they were fixing)

Points positifs: A proximité de la gare de Kyoto, propre, le personnel est gentil et parle anglais

Points négatifs: Une chambre si chère mais le tarif ne comprend pas le petit déjeuner ni le dîner?

Points positifs: Location , staff, very spacious rooms, good amenities

Points négatifs: Everything was wonderful

Points positifs: This hotel is located right at Kyoto station making it super convenient to get around. The staff is also super friendly and the concierge desk employees helped us so much figuring out how to get to places we wanted to visit. Being located in such a busy area, the room was super quiet. I would definitely stay here again just for the location alone.

Points négatifs: They are super strict about their 3pm check in time. Usually hotels will let you check in early if they have rooms available and this hotel being so big, I thought it wouldn't be a problem. But they made us wait until it was time.

Points positifs: The service was good and the rooms and hotel were clean

Points positifs: Tout Emplacement de rêve Personnel aux petits soins Très bel hôtel

Points négatifs: Rien

Points positifs: Perfect location to everywhere in Kyoto, very friendly and helpful staff, will definitely stay here again when we visit Kyoto again!

Points négatifs: None

Points positifs: This hotel is perfect from every angle. well situated, with incredible facilities, attached to the train station, close to a lot of places. Attached two huge malls with all you can wish to shop for and more, and all you can eat and more too! its just a superb place, rooms are rooms not boxes!! quality for reasonable price! will stay there if I go back to Kyoto !

Points positifs: Excellent location and breakfast was wonderful!!! Also, the staff was extremely helpful, especially the concierge who helped me with straightening out a booking at the next city we were to visit. Concierge was bilingual with excellent English.

Points négatifs: I have no criticisms at this time since the whole family was satisfied with the customer service and the rooms were clean and beautiful.

Points positifs: Excellent location and accommodation.

Points négatifs: More food selection of appetizers in the concierge floor lounge in the evening.

Points positifs: behaviour of all employes

Points négatifs: nothing

Points positifs: L'hôtel est idéalement situé sur la gare de Kyoto! Le personnel est adorable et à l'écoute, excellente restauration.

Points positifs: A very nice, high level hotel with seven good restaurants and a very friendly and service oriented staff at a level that I have never experienced so far (business travels since 1990s).

Points négatifs: Nothing.

Points positifs: A fantastic hub for Kyoto. The hotel is massive and "Attached" to the main JR station which made it so easy to get around for day trips but with little noise too. The bed was really comfortable and very big and room very spacious also. Extremely clean and staff are amazing. Would definitely stay here again.

Points négatifs: Wasn't a fan of the western style beakfast. Eggs were like mush and food was very average. Would much rather great Japanese food in the surrounding area.