Luxor Hotel and Casino

Ok

Points positifs : The bodies and titanic exhibits are interesting. The blue man group show was very fun.

Points négatifs : No coffee makers or fridge. The strip forces you to pay for your morning coffee in a huge line. The restaurants are all over priced and the food is mediocre at best. If you want a decent meal be prepared to pay at least 25 usd per meal. The pool is disappointing.

Points positifs : Comfortable bed and good pool.

Points négatifs : The pyramid rooms are very dated with faded decor so everything just has that tinge of old grime. Not a great choice of restaurants in the complex.

Bad value

Points positifs : The hotel staff were friendly and the hotel was clean.

Points négatifs : The standard room booked through this site is in the main tower. The front desk clerk warned us that in the summer, these rooms take a beating from the sun all day and the air conditioner can't keep up. As a result, the rooms will be 85 degrees for most of the day. This is ridiculous. I payed to upgrade to be in a back tower that had better A/C, which worked fine but was even more expensive. Also, the rooms did not have enough pillows or towels and it seemed like they were unprepared for our visit. Valet was also expensive.

Points négatifs : I hadn't stayed at the Luxor in about 8 years. I was disappointed the restrooms in the casino were not very clean. There was an issue with the water in our room, we had none for the morning. There was no running water. We complained to staff and they said they were aware of it. I wasnt able to take a shower. No apology from staff nor any accommodations were made.

Bad service

Points positifs : Pool

Points négatifs : There was no refrigerator in the unit I am diabetic and in need to keep insulin cool Also there was no water in the morning and I was not able to wash off my shampoo We called to fix the problem but no one came bvwey bad service We paid too much money for this room and was not even able to bathe

Value hotel with some issues

Points positifs : Luxor is on the strip, has a cool theme and is pretty fairly priced for being the experience that it is . We had possibly the best waiter we've ever had. The easy connection to 3 other hotels was also very nice.

Points négatifs : First the buffet was mediocre. The hours for the pool are super limited. Finally, it just seemed phoned in to me. My room overlooked the central square of the pyramid, but it was the back side of some store fronts. The view was of some generators. Someone nearby had a cat which was clearly left alone for two nights, and it was lonely. It meowed the whole night both nights my family stayed. The staff apologized but didn't do anything about it. When all was said and done, it wasn't great.