Monte Carlo Resort and Casino

Points positifs : Location.

Points négatifs : After we checked in and when we got to the room the door was open and a plumber was working on the bathroom!! We had to leave for a couple hours while the plumber worked on the bathroom! Then they started construction, hammering, drilling and all kinds of loud noises on the room next to us at " 5:50 am "!!!! The worst hotel experience ever for me!!!!

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Points positifs : Buffet was delicious

Points négatifs : The room was mediocre, the bed seemed broken the furniture seemed to be falling apart .

Construction

Points positifs : Nothing

Points négatifs : There was no pool, construction was being done everywhere. The water was shut off for 5 hours and day and the plumbing stop working.

Never come back

Points positifs : The only thing i liked was the bed

Points négatifs : The pool was under construction and the only thing to do in vegas during the day is swim There was no fridge in the room The check in took forever The hotel was under construction At 8:30Am they knocked the door to check if we are checking out today ?! We know the check out is at 11:00 so you guys don t need an extra check. Never again monte carlo

Awful staff, loud constraction

Points positifs : Location

Points négatifs : The staff was rude and gave the worst customer service I've ever experienced anywhere. They said construction would be held till later hours of the day but would abruptly wake you up at 6am and go till 7pm. Had to pay resort fees (Pool, gym, wifi) the wifi never worked, the pool was under construction so you had to take a shuttle to another hotel which was always full so you'd have to wait 1-2 hours outside in the heat without any covered area and we never even found the gym and when we asked a staff member they said they didn't know and we needed to just walk around till we found it.

Hotel

Points positifs : They were doing construction and they gave us a room that no construction noise could be heard.

Points négatifs : Construction noise could be heard. Hall carpets were loose. Also, the pool was closed. They offered two other locations that we could use the pool. They had s Shuttle Bus to only one location and I would have to take a Taxis to the other location. Also, they did not have enough cabinets for our clothes.