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Très bon petit déjeuner compris dans le prix de séjour.
Un excellent rapport qualité/prix. Plus que correcte pour notre séjour d'une nuit pour faire une pause dans notre 13 heures en voiture. Le petit déjeuner buffet était vraiment une agréable surprise. L'aspirateur à 7 heures du matin le vendredi
Check out time is 11 am. They started to ring the room phone immediately after 11 and said. at 11:45 the front desk said that they might charge us for another day. WE HAVE 4 ROOMS FOR 2 DAYS AT REGULAR RATE OF $99 / DAY. and we have VACATED ALL THE ROOMS EXCEPT ONLY ONE. and vacated that room at 11:55. We travel at least 2 months out of the year. Will we stay in your hotel again. NEVER. Even if it was for FREE.
We were in Little Rock for my husbands treatment at the University of Arkansas Cancer Center. The staff was extremely accomodating. It was quiet, the breakfast was fresh and like the rest of the hotel very clean. The staff was able to give us a hospital rate for the next time we stay. wE WERE
Very clean hotel in a nice area of Little Rock. Nice to have a good reasonably priced hotel close the medical center down the street.
This was my second time to stay here but it had been awhile. The hotel was still in good condition: Clean and comfortable. Great location for what we were doing - Conference at UALR and much better value than the hotels downtown and just as close. Our room was on the North side of the building and right above the side entrance - early in the morning it was a little noisy but I needed to get up anyway.
Location was convenient for us and the parking garage great as it was raining the whole time. Paid extra for the wi-fi and concession on the floor. Concession had limited variety and only worked 2 out of 6 times we went to it. Dead Bugs in bathroom lights. Closet door wouldn't close without forcing. Door reported, but they just closed it, didn't bother to fix. Requested quiet room, got it until noisy kids moved in next door.
2 staff members I want to commend , Horce and Bubba... they went above and beyond making us welcome and our stay pleasureable ... a big thanks to them ..They took care of our every need ... our staff members were great also. would highly recommend this Hotel to anyone.. thanks Embassey Suites
The room and lobby area. The fish pond. I like it all. Very nice.
Clean is top priority for me & the beds are very comfortable. Staff was wonderful & courteous. Definitely will continue to stay here when we are in town.
One of the bus staff at the restaurant was the consummate professional and one of the most truly genuine people I've ever met. His name was Horace and I plan to write a letter on his behalf to the Embassy Suites. He displayed the best customer services I've ever experienced, bar none.
The pool area was very dark and very crowded. The pool had a horrible smell, the kids only swam for a few minutes.
Location and friendly staff Room wasn't very nice compared to other embassy suites and even cheaper Hilton brands
Free breakfast , spacious rooms and very courteous staff, The beds were too small, we had full size beds and we definitely need at least a Queens.
Can't grasp the needs or duvets in warm weather. Just a light blanket is preferable
Bed was comfortable Shower was horrible... Water jets all clogged. Advised front desk... She did nothing. No apology, no adjustment offered. I didn't ask or demand either. Parking additional charge and wasn't connected to the hotel. Had to drive around the other side of the block. Not convenient.
Nice hotel, convenient hard to actually put a finger on it, just didn't feel welcome
It gave a great view of the city and was located right by the river market area giving easy access to restaurants and bars. The room was amazing, a lot better than its competition in the area, it was spacious with a comfortable bed. The building is currently under some construction but it causes no issues for customers. The only thing I would change about the rooms is the lighting inside the room was just ok. Unless you get the valet parking which costs $22 a night, then expect to have to walk quite a few blocks for parking during high traffic hours.
Chambres très propres ... excellent service ! J'y retournerai volontiers et même certainement ... très content ! N/A
Les commodités offertes étaient très agréables. Le lit était confortable. Super douche. Ports USB sur tables de nuit. Tyler à la réception était incroyablement poli et serviable. Petits détails. Pas de télécommande dans la chambre, on a dû en demander une. Le parking était assez limité et nous avons dû marcher autour du bâtiment.
The bed was awesome. Real coffee cups Rusty air vents. Glasses in bathroom still had last guest's water IN them. Tv couldn't get reception on some channels I wanted to watch. Bathroom small.
Friendly staff The hotel wasn't modern. I was expecting something a little nicer.
It was a good hotel, rooms were large and comfortable.
The free breakfast was excellent every morning and our server was excellent
THere were people on boith sides of our room making noise all night.........No apparent security or management on duty to handle the situation. WE were awake ALL night!!
The hotel was clean and staff nice, breakfast NOT complimentary, but decent value for money. Drawback as I see it was that they had no coffe pots or other refreshements out after the restaurant closed. Nothing close where you could get breakfast or even a cup of joe when working at the hotel in daytime. Business center was not in a separate room, you're in the middle of the lobby with talking, music and staff walking by. Street was very busy and in rooms facing the traffic, you definitely will wake up early!
I was very pleased with my stay at the West Little Rock Courtyard. The location was fantastic with more than 80 restaurants within ten minutes of the hotel. Free parking and a very secure enviornment made me very comfortable during my stay. The rooms were large and well designed. Free internet in the rooms helped me stay connected during the stay. However, the best thing about this property was the staff. The people were very outgoing and friendly. From the housekeepers to the front desk everyone was smiling and very plesant. It was a great experience and I cannot wait until my travels bring me back to Little Rock and this hotel! They know how to do it right!
The hotel is very nice. However, their idea of a 'coffeemaker' is a device that brews 1 cup at a time and only 1 packet (cup) of coffee is left in the room. This is the reason we will not stay again. Apparently the marketing is they want you up and out of room and down in lobby for their $10.00 breakfast buffet. You can (and we did) get free coffee in the lobby, but their are plently of other hotels in Little Rock. Also it was interesting that the front desk clerk brought her daughter to work with her to hang in the lobby and apparently she enjoyed telling the people checking in to 'be quiet'.
Very nice staff that remembers your name if you come often. I have stayed there for one week a month for 2 years and they still have most of the same staff. Good People
First stay was okay, since then we needed to take our child back to arkansas childrens hospital. There reservation methods have changed and I received a very rude non helpful person who became somewhat of a smart mouth until I asked to speak to her supervisor. Still they seemed to not have a rate for Arkansas Childrens Hospital patients less than two months after we were there the first time. Something should be done about this.
I hate hotels that are too cheap to put in a thermostat. Those window units with a hot-cold knob never keep the temperature in a comfortable range. You can buy a thermostat at Home Depot for $8, stop being so cheap.
Good value for soccer weekend. Nice area. Typical amenities for this price hotel.
My husband and I stayed here for a Razorback game weekend/ getaway. The hotel was very nice, the staff incredibly helpful, the room was spacious, and the most important factor for us... The bed linens were crisp clean AND WHITE!! The only negative was the construction on the parkway.
Overall the hotel offered a good experience. The room was standard, with no frills. The room was fairly clean. The hotel is located near plenty of restaurant and shopping options with easy access to the interstate and major roads.
C'était près de tout, le personnel était agréable, c'était propre. J'ai l'impression que c'était une bonne affaire pour le prix. J'étais au premier étage et il y avait des rénovations à cet étage au moment de mon séjour. Le petit déjeuner ne changeait pas beaucoup d'un jour à l'autre.
Personnel Il n'y a pas d'internet
Bed was comfortable, bathroom was very large with a nice sized vanity for getting ready, small kitchenette was convenient, air confidtjoning and heat worked well and I didn't wake up with horrible sinus congestion like with older hotels. They do not have room service.
I liked the modern feel of everything the facility had to offer. The staff was really nice and accommodating and the hotel itself was located perfectly. There was a fantastic fire pit that allowed the smokers of my party to gather around. I was really hoping for a nice night sleep but the bed was terribly hard. It seemed as if the only stations playing around the hotel were football. We were told that was something that couldn't be changed.
Very nice room. Very clean. Charged $10 for breakfast. Thought Holiday Inns provided breakfast.
Really nice hotel, clean room, extremely friendly and helpful staff. Continental breakfast daily was nice, but my favorite amenity was the happy hour with free wine and beer in the evenings. Also nice fire pit near the pool that is actually lit at night. You have to pay for parking but it is covered and gated.
It's a rare moment to have a hotel that presents itself just as the pictures dictate online. The Homewoods are one of the most relaxing hotels we have stayed in. Free breakfast is the best we've had. These hotels will be my 1st choice from now on!
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Brand new, clean, convenient location. Great free Happy Hour monday-thursday
Great place to stay
Great downtown location. Parked when we arrived and didn't touch the car again until we left. Hotel was very clean with friendly staff, great breakfast both mornings. Would definitely stay here again!
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Loved the king suite......super beds Hate paying for parking, it should be included
It was very nicely kept and in perfect location. The kitchen we very nice as well. I didn't like the attitude of some of the staff. We spent almost $--- for our stay and would have liked better attitudes.