Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Points positifs : The rooms were great
avis de
-
10,0
Points positifs : Clean, comfortable 5 star in a great location in Mayfair
avis de
-
5,0
The hotel is very good. Even under a refurbishment there are no troubles. The only complain is about the housekeeping as I explained before.
Points positifs : The location. The underground is at the door and there is a lot of Buses in front the hotel. Also you are in front of the Hyde Park. Best location to be.
Points négatifs : The housekeeping!!! They didn't do in the first day. In the second they left an open window doing noises at night. Even after my complain took 2 days to fix. They left only one towel (we are in two at the room). They didn't replace amenities.
avis de
-
9,0
Points positifs : Great service, nice room and location. The staff were unbelievably accommodating. Upgraded us to a larger and nicer room than what we had booked.
Points négatifs : I think the hotel is showing a bit of age and may need to be refurbished, Curtains and carpet need updating
avis de
-
1,0
Bottom line. Some rooms should not be labeled a room. It shouldn't be for sale. Period. Priceline seems to get the worst rooms in a hotel!
Points positifs : Staff.
Points négatifs : My room had a tiny window facing a brick wall, a huge fire hazard to me. I asked to be moved and at first I was told I could then an hour later they were suddenly sold out. A horrible experience.
avis de
-
10,0
Terrific location for exploring London. Conveniently located near shopping, Big Bus tours, and Buckingham Palace.
Points positifs : Free wifi in the lobby, terrific breakfast bar, top-notch pool and fitness room
Points négatifs : N/A
avis de
-
9,0
Points positifs : Decent sized room (for London) and close to Marble Arch tube station. Quick taxi over to Paddington for Heathrow Express.
avis de
-
9,0
5 star accommodation with detail to cleanliness. Professional, well spoken front of house staff.
Points positifs : It was a wonderful hotel. Front of the house staff is very professional.
Points négatifs : There's a lack of competent ops staff. In hotel error, my credit card wasn't posted. This resulted in operator giving threatening warning of problem awaiting me at checkout when I asked to unlock minibar, Similar attitude on 3hr luggage storage request.
avis de
-
10,0
Points positifs : It's location to the Underground and to shopping in the area.
Points négatifs : No
avis de
-
10,0
Stay here...you will not be disappointed! comfortable beds, quiet, great service, great location
Points positifs : very clean, great location...walking distance to Harrods, Hyde park, Oxford shopping, bus and underground nearby for easy travel. wonderful, helpful staff. Concierge lounge clean and good food selection. Would stay again if I'm fortunate enough to travel.
Points négatifs : They had just switched to a new wifi service and the reception was not very good in the concierge lounge...only specific seats got reception.
avis de
-
10,0
Points positifs : The rooms were great
avis de
-
10,0
Points positifs : Clean, comfortable 5 star in a great location in Mayfair
avis de
-
9,0
Points positifs : Great service, nice room and location. The staff were unbelievably accommodating. Upgraded us to a larger and nicer room than what we had booked.
Points négatifs : I think the hotel is showing a bit of age and may need to be refurbished, Curtains and carpet need updating
avis de
-
10,0
Terrific location for exploring London. Conveniently located near shopping, Big Bus tours, and Buckingham Palace.
Points positifs : Free wifi in the lobby, terrific breakfast bar, top-notch pool and fitness room
Points négatifs : N/A
avis de
-
9,0
Points positifs : Decent sized room (for London) and close to Marble Arch tube station. Quick taxi over to Paddington for Heathrow Express.
avis de
-
9,0
5 star accommodation with detail to cleanliness. Professional, well spoken front of house staff.
Points positifs : It was a wonderful hotel. Front of the house staff is very professional.
Points négatifs : There's a lack of competent ops staff. In hotel error, my credit card wasn't posted. This resulted in operator giving threatening warning of problem awaiting me at checkout when I asked to unlock minibar, Similar attitude on 3hr luggage storage request.
avis de
-
10,0
Points positifs : It's location to the Underground and to shopping in the area.
Points négatifs : No
avis de
-
10,0
Stay here...you will not be disappointed! comfortable beds, quiet, great service, great location
Points positifs : very clean, great location...walking distance to Harrods, Hyde park, Oxford shopping, bus and underground nearby for easy travel. wonderful, helpful staff. Concierge lounge clean and good food selection. Would stay again if I'm fortunate enough to travel.
Points négatifs : They had just switched to a new wifi service and the reception was not very good in the concierge lounge...only specific seats got reception.
avis de
-
5,0
The hotel is very good. Even under a refurbishment there are no troubles. The only complain is about the housekeeping as I explained before.
Points positifs : The location. The underground is at the door and there is a lot of Buses in front the hotel. Also you are in front of the Hyde Park. Best location to be.
Points négatifs : The housekeeping!!! They didn't do in the first day. In the second they left an open window doing noises at night. Even after my complain took 2 days to fix. They left only one towel (we are in two at the room). They didn't replace amenities.
avis de
-
1,0
Bottom line. Some rooms should not be labeled a room. It shouldn't be for sale. Period. Priceline seems to get the worst rooms in a hotel!
Points positifs : Staff.
Points négatifs : My room had a tiny window facing a brick wall, a huge fire hazard to me. I asked to be moved and at first I was told I could then an hour later they were suddenly sold out. A horrible experience.
avis de
