Eagle Ridge Resort at Lutsen Mountains

Lutsen is beautiful and let’s us get up north without having to pack up all our camping equipment. My kids love the outdoor pool and hot tub.

During these times, businesses need to step up cleaning measures to keep everyone safe. Unfortunately, that did not seem to be the case here. There was a dirty towel in our hotel room, when I called the front desk about it, they assured me our room had been “sanitized”. Later I found sticky blue stuff in our fridge and something gooey all over the bedside table. Our room had absolutely not been cleaned beyond beds being made. If I had another option, I would have left. But it was 4th of July weekend and everything was booked. We’ve gone every year, But Sadly, I don’t think we’ll go back after that. If you don’t put in effort to clean your rooms in a pandemic, customer service really isn’t a priority .