Petit Palace Santa Bárbara

It is close to a metro station, easy for going to other parts of the city and you can walk to Gran Via from the hotel. There are restaurants and pubs everywhere. Didn't eat in the Hotel itself, but was offered a 30% of their dinner price, which I thought was a good incentive, we just weren't interested in eating what was on the menu as at that time. The room was lovely, roomy and air conditioning worked perfectly. The children said the bunk beds were very comfortable also. The bathroom was spacious and clean, fresh towels and supplies everyday. Really lovely indoor sitting area, urban chic garden type bar setup. nice spot to chill for a bit.

The food basket wasn't clearly labelled to indicate it was priced, initially assumed it was complimentary, and the few items in it were really overpriced, Medium pack of crisp was priced at 2.50 Euros (you can buy a large multipack bag for that price!), but once we realised this, we bought our own snacks / drinks and kept in the room for the kids.

Located near city center, can go to Serrano. Good service

We had problems with bathroom. We couldn’t close it

Great location, modern rooms and excellent breakfast

Nothing

Great and clean place. The staff was very helpful and kind.

Everything. Close to downtown, restaurants, the staff very friendly and excellent good services. Beautiful room and bathroom..