NH Collection Mexico City Reforma

Chambre et petit déjeuner excellent

The location was very close to my work rate d meetings. The personal website as exceptionally helpful .The overall service was vwith very high standard .

They were fixing some area on our 12 floor with some noises after 9: 00 A .M .

Package did not include breakfast however we did tried the breakfast 3 out of our 9 nights stay there. The breakfast selection was good. Loved the location. We like to walk around to discovery the city and the location is perfect.

I am highly allergic to scent/perfume. The lobby area was aggressively scented with perfume! I understand the concept of keeping the facility smelling fresh but not over doing it. It is just like a person putting overdoing with perfume. I did inform Front desk about the aggressive scent but nothing was done about it. The management needs to find a balance and be sensitive to guests with scent intolerance.

Excellent hotel team, everyone was friendly and always available to help. Room service arrived fast and cleaning services were available even in the afternoon. The breakfast buffet had everything I wanted: fresh fruit, 6 types of fruit juices, eggs made to order with tons of vegetables and hams, lots of pastries, even a machine to make your own waffles... Definitely a 10/10. The tour of Teotihuacán the hotel offers was great, our guide was very knowledgeable and fun. Hotel is well located, nicely designed, and always clean. Even though it's in zona Rosa, our room was quiet 24/7. We will be recommending to friends.

Our shower glass door didn't close properly, so we had to use a towel to dry the bathroom floor every time we used it.