Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,0
Points négatifs : We arrived ~30 minutes late and the desk had . given our car away and they had nothing left!
avis de
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2,0
Points négatifs : Alamo didn’t have cara for rental
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2,0
Points positifs : Nothing. There was no car available, and I was told that I would be contacted as soon as there was a car. No contact was ever made. Awful experience, messed up all of my plans for that day and the following one. Will never use Kayak or Alamo again
Points négatifs : A car would have been better
avis de
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2,0
Points positifs : There was no car available. Shame on you and shame on Alamo. I waisted 1 day of work.
Points négatifs : There was no car available. Shame on you and shame on Alamo. I waisted 1 day of work.
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2,0
Points négatifs : Pricing was not transparent- there was a large “mandatory” additional fee for liability insurance, regardless of whether or not you have liability coverage that extends to the rental car. I suspect this coverage is the larger profit center for the company than actually renting the vehicles.
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2,0
Points positifs : Nothing because I went there and they didn’t have me the car and offered me another one instead that was several times more expensive than the one I rented
Points négatifs : Everything starting for having my rented car for me
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6,0
Points positifs : The drop-off was very easy and appreciated the ride to the terminal. Very friendly and efficient.
Points négatifs : We felt that our initial request for a smaller car could have been responded to more respectfully instead of immediately trying to upsell us to a more expensive SUV. In the end, the staff did treat us well after we attempted arrangements with an alternate location.
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2,0
Points négatifs : Showed up for my reservation and was told they ran out of cars
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10,0
Points positifs : Yes the staff was super nice
Points négatifs : Every thing was just fine
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2,0
Points positifs : They would not rent me the car.
Points négatifs : Receiving a car.
avis de
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3,2
Points positifs : n/a
Points négatifs : we had a reso and overcharged at pickup. did not have the vehicle or class of vehicle we reserved. car was damaged and not in great shape.
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3,2
Points positifs : Nothing
Points négatifs : Customer service
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2,0
Points négatifs : We arrived ~30 minutes late and the desk had . given our car away and they had nothing left!
avis de
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2,0
Points négatifs : Alamo didn’t have cara for rental
avis de
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2,0
Points positifs : Nothing. There was no car available, and I was told that I would be contacted as soon as there was a car. No contact was ever made. Awful experience, messed up all of my plans for that day and the following one. Will never use Kayak or Alamo again
Points négatifs : A car would have been better
avis de
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2,0
Points positifs : There was no car available. Shame on you and shame on Alamo. I waisted 1 day of work.
Points négatifs : There was no car available. Shame on you and shame on Alamo. I waisted 1 day of work.
avis de
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2,0
Points négatifs : Pricing was not transparent- there was a large “mandatory” additional fee for liability insurance, regardless of whether or not you have liability coverage that extends to the rental car. I suspect this coverage is the larger profit center for the company than actually renting the vehicles.
avis de
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2,0
Points positifs : Nothing because I went there and they didn’t have me the car and offered me another one instead that was several times more expensive than the one I rented
Points négatifs : Everything starting for having my rented car for me
avis de
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6,0
Points positifs : The drop-off was very easy and appreciated the ride to the terminal. Very friendly and efficient.
Points négatifs : We felt that our initial request for a smaller car could have been responded to more respectfully instead of immediately trying to upsell us to a more expensive SUV. In the end, the staff did treat us well after we attempted arrangements with an alternate location.
avis de
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2,0
Points négatifs : Showed up for my reservation and was told they ran out of cars
avis de
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2,0
Points positifs : They would not rent me the car.
Points négatifs : Receiving a car.
avis de
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3,2
Points positifs : n/a
Points négatifs : we had a reso and overcharged at pickup. did not have the vehicle or class of vehicle we reserved. car was damaged and not in great shape.
avis de
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3,2
Points positifs : Nothing
Points négatifs : Customer service
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