Hôtels près de Museo Metropolitano de la Ciudad de Monterrey - Monterrey

Points positifs: Great breakfast , bed was perfect, also good internet connection.

Points positifs: Very clean

Points négatifs: bed was a bit uncomfortable

Points négatifs: There were no variety foods in buffet early in the morning.

Points positifs: L'emplacement était génial. Il est situé dans le centre de tous les lieux touristiques. L'hôtel a une architecture très belle. Les chambres étaient propres.

Points positifs: Superbe hôtel à un prix abordable. Nous avons adoré les oiseaux dans la salle à manger. Nous avons tous les deux dit que nous y retournerons. Le dîner était le meilleur que nous ayons eu à Monterrey.

Points positifs: Excellent location and staff. Excellent buffet!

Points négatifs: No.

Points positifs: A very stylish hotel with a great location for visiting the Macro Plaza. Personnel were very responsive to requests. We stayed in an executive suite which included access to the club where evening snacks and morning breakfast is served - a nice perk.

Points négatifs: In a double room, only one sofa chair leaving a lot of space empty and needing more furniture.

Points positifs: Location in city center.

Points négatifs: The room was very noisy with the AC, the TV didnt work well, dont know if the remote or the TV itself had an issue. Finally, the room service came to knock and open the door around 9.00am eventhough we didnt have the tag for cleaning outside the door.

Points négatifs: Its always a great experience!

Points positifs: Everything, the hotel is beautiful, the staff is friendly and helpful the rooms are clean and modern and the beds are comfortable. It’s also about a 5 minutes walk to the Macroplaza which is also fantastic.

Points négatifs: It is very close to the Macroplaza which at night gets very rowdy. The night I stayed there, a skreamer emo band set up shop close to the hotel and played very loud horrible sounds until about 3 in the morning. But I guess that’s what you get if you are that close to the action.

Points positifs: is in downtown

Points positifs: The hotel was great. T

Points négatifs: They charged me with 22 dollars for my song and my daughter for the night. I did not that I have to pay extra for them.

Points positifs: Hotel is in a great location, nice ammenities and a historic hotel that has grown along the city. This is not a modern style hotel but neither a dump. I felt safe and the hotel exceded my expectations from callings taxis, getting my laundry done.

Points négatifs: The coller in the rooms does not cool, but keeps drinks cold, think of it as a dry ice cooler. I just grabbed a bag and got some ice and out it inside the cooler and it kept drinks cold for days. fixtures are not super new but it is a rustic hotel.

Points positifs: Breakfast was great. Close to expo.

Points négatifs: Water floods in the bathroom, water floods where you wash your hands. Their piping systems need cleaing.

Points positifs: The room was amazing and the location was perfect. They were willing to check me in earlier also.

Points négatifs: Some of the stuff seemed apprehensive.

Points positifs: Location

Points négatifs: Location

Points positifs: My only like was location

Points négatifs: First. The rooms were dirty. There were mud stains on the floor. At first I thought they were like scuff marks on the laminate floor. And when I rubbed with my shoe it came off. It was mud. Room was not mopped. I said ok well they missed it no big deal. Right away I noticed the beds were super small. Not queens. When I selected room it said queen beds and it also said double beds on the title but in description it said queen beds. More like full beds. I go to take a shower. Mold in shower. Not just a little. Very noticeable a lot. It was really late so I told my family in the morning we will ask for another room. When I wake up I have a note under the door that there would be no water for the most part of the day. I called and asked and they said they needed to do some repairs and there would be no water in the entire hotel. That’s what did it for me. We were there for a family wedding. That was not going to work for us. Also hotel was under construction in lobby. We were not aware of that either. It was a bad experience. I would not stay there again. I had made reservations for 4 nights and they were non refundable. But customer service with booking helped get a refund for the nights I did not stay. It was like pulling teeth with hotel. They did not want to refund me the remaining nights but booking helped me with it and they were refunded. I would say if you have to stay at this hotel. Book just one night and check it out first. Then if you don’t like it move the next day. I personally would not stay again

Points positifs: Proximity to Fundidora Park, main reason I booked here

Points négatifs: humm,,, room was smaller than one had stayed before and was not the one as was advertised, as an upgrade. could not slide the door to the closet in fear it would drop, Styrofoam on window was hanging, probably was insulation? Also there was a gross smudge on the bedroom wall, by one of the paintings, and till sleep time we noticed that there was no extra sheets pillows for the sofa bed, which was reason we booked also as we were 3 persons. Informed front desk following morning, didn't seem was their problem.

Points positifs: The location is excellent

Points négatifs: All is perfect

Points positifs: L'emplacement

Points négatifs: Le petit déjeuner pas compris dans le prix

Points positifs: the location was excellent, the park near the hotel was very nice to do all kind of activities. there was a good restaurant in the park and I love for my kinds.

Points négatifs: the rooms were very smaller than the pictures posted so we had to change the room initially booked to one with more space. the breakfast was offered as buffet and this was just a promise, we had to request limited breakfast.

Points positifs: Location

Points négatifs: The sofa bed is uncomfortable and old

Points positifs: Clean room nevertheless outdated

Points négatifs: Without Hot Water for 2 days management did not care or answer calls AC issues for the entire stay.

Points positifs: Room deco. And comfortable beds

Points négatifs: No hot water. I asked for support many times and they just said they’re coming, but never helped me

Points positifs: I liked the tv channel selections and the restroom was pretty clean .

Points négatifs: Very slow at check in and had to wait for rooms to be done .

Points positifs: Bar

Points négatifs: No coffe in room

Points positifs: The whole breakfast buffet was very well stocked and food is delicious

Points négatifs: The reception staff could be friendlier.

Points positifs: Large, comfortable room. The bed, chair, desk, TV, and shower were all very nice.

Points négatifs: Better water pressure and more bottled water. A mini-bar would be nice as well.

Points positifs: the staff, the location, clean hotel

Points négatifs: just a bit noisy in the morning because of the school near by

Points positifs: Location, the fact that room had toothpaste and water

Points négatifs: Service needs improvement especially the front desk

Points positifs: Everything was excellent

Points négatifs: Did not include breakfast

Points positifs: The location is great. The hotel is close enough to malls, museums and hospitals.

Points positifs: The staff were very polite and courteous.

Points négatifs: One of the light was not working, and the was no remote in the room. The room was deluxe but there was nothing deluxe about it.

Points positifs: The location is not that bad and since it’s an old building there is not problem with hearing noises from neighboring rooms

Points négatifs: Not so clean, everything looks old and need maintenance, service ok

Points négatifs: Very old property not aligned with Bonvoy / Sheraton Brand Promise. Dirty pillows, dirty bed - concerned to get fungus or other disease from the stay This hotel should be torn down immediately.

Points positifs: Breakfast is very good, the room in general.

Points positifs: I like it , some local meal , for instance , soup of cattle stomach.

Points négatifs: check in part, reception can be more warm when guest come to ask info