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I brought 3 kids 10 and under to stay at this Baymont. They loved the pool and hot tub, and the location was close to the museum we wanted to visit. We did not try the breakfast. Did I say we loved the pool. The sink outside the bathroom was unusual arrangement, and the undersink pipe leaked a little when using. The hotel could use a facelift. Theres no elevator to 2nd floor.
I liked the location of the hotel. Close to everything we wanted to do. We came specifically to spend time at muskegon state parks sports complex. Hotel was located only 20 ish mins away. You get what you pay for here. Overall our say was good for us. Hotel was under some interior renovations, pool and hot tub area had extremely strong chlorine.
Had to take kids to emergency room at 2am for chemicle burns from the pool
Relatively cheaper price but if I had to spend more than the 7hrs I was there, I would have opted to pay 10-20 more for a cleaner place. Staff was the usual "I hate my job" attitude but checked me in in a timely fashion. I rented a non-smoking room but there was a faint smell of cigarettes right when I walked in. I thought maybe it was coming from somewhere else but I found what was an obvious cigarette burn on the comforter. I even took a few pictures of it. Too tired to complain as I arrived around midnight, I just slept on the other side of the bed. Bathroom smelled like urine, was not pleasant so I just skipped a shower altogether.
Comphy bed and pillows.. Bugs...in the corners of the room..on top of the counter where tv was a bug was lying on its back kicking and dying...gross.. bteakfast room vould be bigger because it was packed..
The breakfast was small but it had a waffle maker, and they had HBO in the room. Not enough outlets, the way they had the room setup with wall adapters and extension cords made it feel like a fire hazard. The alarm clock made a noise when the phone was next to it. The room smelled of stale smoke, and there was cigarette burns in the linen.
Nothing All towels were stained, bed sheets dirty as well as the shower. Smelled of cigarettes and there were spiders an bugs everywhere. Disgusting never again, wasted my money .. Almost bought another hotel.
Staff very friendly, proficient and accommodating. Very clean. Pillows were small throw pillows. Insufficient electrical outlets.
Clean comfortable bed,clean room. Air conditioner seemed out dated and no conditioner in bathroom.Towel rack over toilet.had to retrieve one face towel from toilet.Breakfast room to small,we asked two guest to sit with us because they were eating on top of the trash containers.
Our guys where there on business and everything was down, the elevator the system the cards would not work.
My air didn't work. The drapes were to short, so at 6am I was up because the sun was shinning in. Didn't like the place at all!
Not sure Too many things to mention here
There was absolutely nothing good about this stay. The hotel was dirty, and the people were sketchy. The hotel is in a bad part of town and the pictures are so wrong it's not even funny. I will never again stay at that hotel or in that town. There are way better hotels for the same price outside of Muskegon heights. I would never suggest for anyone to stay there. It's not safe or clean at all.
The room where we were was comfortable enough for the price we paid and also considering we were there only on night, it was not bad at all. We did not have any expectations to start with in this place and were looking for a place to just sleep for the night. Needs a better breakfast room and variety. Staff is not friendly.
They brought in some great coffee from a local place. Location was okay. It was gross (very dirty), bed was uncomfortable, no curtain, no phone in our room, gave our room to someone else after we were already checked in, (they resolved the issue, but it took a while, they acted like it was no bid deal), Elevator didn't really work, Ice makers were broke or non-existent, Stairs had trash in them, TV didn't really work, Shower sprayed water everywhere. Overall it wasn't a great stay and we won't go back.
Nothing Really Rooms are Very Small walls were paper thin, I could hear the ppl next door one bed came with no pillows on it, curtains were falling down to the window. bathroom was Horrible. Toilet seat was cracked inside the toilet it looked as though no one cleaned it in months, Tub drain was broken and pieces were left on the tub. Carpet was very dirty,
Friendly staff, check in was easy and room was out dated. Overall it was a place I will stay at again. Checked out in early 0500 no one available, did not answer the night call system.
Friendly staff, clean facilities (were the carpets just cleaned, as they seemed damp?), reasonably convenient location. Expensive. We have stayed in much larger cities in a suite with a full kitchen and excellent buffet breakfast, pool, and exercise facility for less money. We had questions regarding our bill as we left and there was a "sub" from another hotel at the desk who could not answer any questions.