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The pool and the hot tub worked well for us. The staff were great. Close to the aquarium. Our hotel's view was of the hotel next door parking lot with very bright lights. But as the only hotel left in Newport that day,I'm not complaining!
Comfortable room Reserved two nights, schedule changed and only needed one. Still charged for two and they told me there was nothing they could do.
Loved that there was an indoor pool and hot tub. Close to the aquarium. Lobby was clean, warm and inviting. Even decorated for Halloween. Our room had a very funky smell to it. Room 209.
She room was really nice. Mosquitoes in the area got into the front area.
Continental breakfast is always a plus. Beds were comfy and having a fridge in the room is a great point for my choice of hotels.
There was absolutely no ocean view like the pictures suggested. when I booked a suite I expected a bedroom in its own room. Not a half wall dividing a pull out couch with an inch thick mattress that was slanted. I have a toddler and thanks to the misrepresentation we had to be in bed with him at 8:30. The front desk did nothing to aid my complaints besides tell me I read the website wrong. This room was definitely not worth the $200 a night I paid for it and I will never be returning to this hotel.
Beds are always comfy, like the microwave and fridgie in the room, room size is always generous however, the carpet in the room had large brown spots on it, the elevator was a tight squeeze and slow, and the walls could use some new paint. We could also only get one seat in the breakfast room so my sister had to stand and eat.
What was not to like. This is not our first time staying at the hotel. We come up every year from California and this is always the place we stay at. Everyone is always nice and it's always clean.
Staff was friendly, room was clean and it was well located. Hot tub wasn't working and the beds were really uncomfortable. We aren't high maintenance people but they were pretty solid and firm.
Pool, breakfast, staff. Location was great.
Bright lights on parking lot, HD programming Soulless, boxy, long hallways
I wouldn't book this hotel for your anniversary. But we took our family to the aquarium and it was perfect!!! A great value Pool, fitness center Great kind staff Continental breakfast Clean and updated for the coast It's hard to walk to the bay front with kids because you need to cross the bridge
Small breakfast room, had to wait for a seat
Nothing Waited for ever, him and family were eating or something. Finally shows up to the desk n is rude n short. Was in a bad place n was run down. Went to the Shilo was great n had good food. No pets ever which is against the law with service animals. Don't go place looked terrible...
I appreciated that the staff was very friendly and helpful. I had a problem with the booking company to upgrade my room, which was not acceptable. I arrived at the resort and they were able to upgrade my room with no problem. I will go back again.
It's in the bay with a nice view Room was about 25 years outdated, sub par cleanliness, and old room smell
Tout ce qu'il faut. Le personnel était sympathique, la chambre était très spacieuse et propre. Nous avons eu 10% de réduction à la grilladerie juste derrière l'hôtel (et il était délicieux), la un petit déjeuner chaud au breakfast était très bon. Dans l'ensemble, c'est un des meilleurs hôtels où j'ai séjourné. Il n'y a rien
The view was Great and the weather perfect. Sunny and windless. Even if it had been raining and windy it was still a great place to watch rough weather, Room was very comfortable. Kitchen had all the right stuff and everything was very clean. Bed was very comfortable - no complaints there.
Tha location overlooking the Newport Bay is very nice and relaxing. Great view. Close proximity to the historic bay front. The room was clean, comfortable and nicely decorated. The pillows were not the best, very firm and not comfortable.
The staff was incredibly friendly. The room was very clean. The wall are very thin. We could hear the people in the next room whooping it up until 1 am.
Free Wi Fi was incredibly fast. Very close to the beach and walking distance to great food (Newport Cafe) No AC. So did get a little warm. Luckily we had a fan with us just in case.
I liked the location. Staff was friendly! For the most part the room was clean. Although I didn't use them they had a refrigerator and microwave in the room. This is always a plus. Had to park on the street because all the parking spots were taken. The shower, not soogood. It was pretty much a trickle. I guess they were trying to save water and money but not thinking of pleasing the customers. The continental breakfast was a joke.
Good quality continental breakfast with locally made quick breads. Decent coffee. Close to the beach and downtown. It can be noisy (road noise) as it's right on the 101 through town.
Mike was great with customers, very friendly n knowledge able No, was good value for the money
Not 1 thing horrible, dirty , even the parking lot was horrible , like you might get mugged . And apartments looking directly into my room.
location I liked that the rooms are non-smoking - I DIDN'T like that the room I was in was right next to (e.g. 2 feet from) the designated smoking area, which wasn't immediately apparent since it was two steps beyond the room (walked to the room, not past it)
Its good Nothing as such
The lication, absolutelt. There was no ac that we could find, there was a fan but no way that we saw to turn it on. We went to dinner and planned on asking about it when we returned, but by then the front office was closed.
The location was good, and the bed was comfortable. No AC or fan. It was extremely stuffy and too quiet. No cribs for use. The shower had no pressure and no hot water. The free breakfast was lacking. There was no selection or variety. The hostess wasn't very helpful on the phone. NOT recommended.
The Staff was all great. The cleaning staff gets top kudos. Office staff efficient, and cordial as could be also.. My wife is pretty much a stickler about CLEAN... and I can say that she was totally impressed. So if you or yours like CLEAN...!!
This guest did not leave comments about this hotel.
Everything was great, except for the wifi connection. We ended up needing to use our data instead in order to do anything requiring the internet. Overall a lovely and romantic stay.
The beach view was just as great as Maui (in a different way) if not better. The rooms were clean, beds were comfortable, staff were beyond friendly, & plenty more! I was happy w the entire stay! Nothing
Oceanfront room with gas fireplace on a chilly day. Very clean and comfortable. Very nice restaurant for dinner and breakfast.
We were highly disappointed in this hotel. Was told it had a full ocean view and there was a roof in front of us, the staff was not friendly and the room was not clean. It was disappointing all around for the price we paid.
Ocean view was great! The pool was great! Hot tub needed cleaning. Continental breakfast was nice! The side of the hotel we were staying on did not have a elevator and we had to climb/go down three flights of stairs anytime we needed anything from our car )-:. There was also no air conditioning which made the room very uncomfortable.
The location wasn't bad... Man in the office was very nice. We did not end up staying for a few reasons, 1st,it was on the 3rd floor w/no elevator & our Son had an injured knee, also the room was very old/outdated, the doors are very corroded by rust, while in the room I moved a chair & the wheel feel off!
We had no hot water and the lights in the bathroom were not working
Clean Air freshener was way too strong when we entered the room, my daughter's sinuses kept her up all night long.
You should stop emailing me after this You emailing me 5 times
Clean rooms and good breakfast selection. Low rates for a good clean hotel room. Would be nice if they had a pool or spa.
conveniently located close to good restauarants spotty wifi
Easy to find and good location on main highway through town. Room was clean and comfortable. Wish breakfast had diabetic options.
I liked free parkng ,lots of towels, comfortable beds,pet friendly room. they need to update bathroom fixtures,lites and faucets .Need lamp at table for studing or games.
Nothing Dirty and dated. 13' TV hanging on the wall that had a picture that was not watchable. Stains on carpeting beyond cleaning. I got what I payed for this room. What killed me is I wanted to add a night and the price almost doubled to 4 star room pricing!
It was the cheapest The bathroom fan didn't work.
Dirty dirty dirty no pillow cases on pillows . smelled horrible
the room was small but very clean. yes i wish they stated that there were no small containers of shampoo or soap.
The location was the best thing about this hotel, but there are lots of other hotels in the area. Spend the extra 10 bucks a night to upgrade to stay anywhere else. I wouldn't recommend this hotel to anyone and will never stay there again. It was absolutely disgusting. Stains on walls, the floor, mold on the shower curtain, the lock on the door didn't work, dirty hand/fingerprints around doors and light switches.also, they advertise wifi but they dont offer it to guests.
Was right in the city. It was dirty. It had a very bad mildew smell. Cigarette burns all over bathtub. Had to run the water for 20 mins before jt would get warm. Was very run down and almost everything was broken.
after driving four or five hours to reach this destination, we were greeted with a sign informing us that the office was closed until 8 the following morning.
The bed linens were actually fresh and clean. Bed was comfortable. It had all the basic appliances like fridge and microwave, television. The bath tub had soap scum. Husband got shocked from coming in contact with the TV platform. TV was grainy. Stayed for 2 nights, garbage were not collected. No fresh towels. No wash cloths, no shampoo. Toilet flusher broke. Mirrors dirty. Bath mat stained
The price was as expected, after reading other reviews I wasn't surprised when manager tried to up charge rate. I just looked at him for a few seconds without smiling and then asked him to explain the added 50 dollars, he stammered and said he was kidding Dishonesty of manager, ants, manager placed us as far as possible from entrance although plenty of vacancy. One towel for family of four, reading reviews I knew to bring own towels and double check for bed bugs.
Several pieces broken in the room, WiFi not very reliable
The bathroom was awesome roomy and great for us The staff was rude and we got charged extra for kids when I filled out the form I said I was bringing two kids. The beds could use another blanket and a couple bigger pillows.
Location is the best part. You can walk to the bay and brewery. Downtown area just over the bridge and down to the right! It was hot as hell in the 3rd floor. No AC, carpet sticky. Smelled like asshole. Very stinky. Okay clean. Staff ok. TV nice. Nothing special. It's good for a quick stay. Stayed two nights. would not stay again. Only if nothing else was available. You get what you pay for.
Pretty bedspreads Staff was quite rude. Half used limes, salt and dirty glasses were under the beds.
Si vous êtes à la recherche d'un hôtel propre, et relativement bien près de la plage et des attractions touristiques, mais avec un budget limité, c'est un très bon hôtel. Le personnel est sympa, l'endroit est très bien situé et très propre. Le lit était très confortable !
The apartment was like new with excellent views of the beach and headlands. Excellent for family dog too. Good for both fair and foul weather.
My boyfriend and I stayed here one day and one night during a coastal road trip. The view from our condo and the pure coziness of everything and the beauty of the grounds made us want to stay for a whole week! It was my boyfriends birthday and I purchased the celebration package for him and Aaron went above and beyond with it! The grounds are beautiful and well kept and I can't wait to bring my family back to this gem!
Let me state that the advertising for this site are deceptive at best. Should be advertised as a Boutique hotel. That being said the place was clean, well kept up and secluded, if not for the surrounding properties you would think you were in a place time forgot. It reminded me of the family beach house my grandfather built back in the 20's. The amenities in the kitchen were fine and the kitchen was sparkling clean. The property is so quite and the beach so private. The fact is the place and its charm grow on you and you settle in to a comfortable state of mind that one does not often find in to days crazy fast pace. An experience in nostalgia, a look back if you are like me a child of the 40's & 50's. As previously stated the place needs to be advertised as a boutique property. Explain the fireplaces are electric wall hangings. By comparing the average rates rates for the area I would consider this property about 15% overpriced when comparing amenities. The rate is equal to the Best Western at Agate beach which has food and beverage service and indoor pool among other things.