Points négatifs : Everything was cool
Points positifs : Nice people
Points négatifs : I booked an Audi convertible but was left with a Mustang. sobI switched to a hard top sedan because Mustangs are so uncomfortable.
Points positifs : Quick and easy
Hilo Payless "High Five!"
Points positifs : Easiest rental experience ever...so easy that I am horrified at all my previous airport rental experiences that are thought were "okay." Friendly service, fast paperwork, upgrade (very exciting) and we were off on our Hawaiian adventure in just a few minutes. Payless is curbside at the airport in Hilo, and after you walk right up to the attendant, we walked across the access road and there was our car waiting in the second row. Couldn't have been easier. I didn't get any "up sell" on insurance or coverage after firmly saying I wasn't interested. Easy drop off as well. In and out of the Payless booth in less than 5 minutes. Again, pleasant attendants and I will definitely use this company again!
Points positifs : Free upgrade, very friendly and helpful staff.
Points positifs : Prix & facilité
Scratched Up Car
Points négatifs : counter at ITO was hard to find as Payless was also at the Budget Counter but wasn't clearly labelled so we walked around for awhile and asked people before we were able to find it. Car was also very scratched up with undercarriage damage. Wipers were horrendous and did nothing to clear the rain.
Points négatifs : Only accept Credit cards in spite of the reservation was made with a debit card!
Points positifs : The staff was very friendly and efficient. Had never rented from Payless so was a little hesitant...no problems
Points positifs : Easy to pick up and drop off, friendly staff
Points négatifs : Even though it was a Norman car, the leg room was basically non existent
Points négatifs : Tout était cool
Points positifs : Personnel sympa
Points négatifs : J'ai réservé une Audi décapotable mais ils m'ont donné une Mustang. J'ai demandé un échange sur une Sedan car les Mustang sont très inconfortables.
Économique (Jeep Wrangler ou similaire) est la catégorie de voiture la plus réservée chez Payless à Hilo.
Payless possède 1 succursale à Hilo. Consultez notre carte des succursales Payless pour trouver celle qui vous convient le mieux.